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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
  1. R

    811 program guide trouble

    In any other transaction that I have been involved, equipment that doesn't work is considered a flaw. I pay Dish $6.00 per month to repair my equipment and they are now telling me that my equipment is not repairable and that they will not replace it. If that is a downgrade to you, so be it...
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    811 program guide trouble

    I'm thinking about upgrading to Direct. I don't trust a company that won't make good on its products. If the 811 cannot be made to work correctly, then Dish should provide me with a unit that does. This does sound like a scam to get customers to pay for their switch to mpeg4.
  3. R

    811 program guide trouble

    The program guide in my 811 has become unusable. Everytime I press program guide it tries to download the program guide and no infor appears in all the boxes. I called dish and the representative sent me a new 811 receiver. It does the same thing. I called again and after 3 hours (no kidding)...
  4. R

    off air guide information

    I called Dish yesterday to inquire about getting the new DVR and complained that because I was not elgible to subscribe to locals I had to get my locals off air and that the stripping of the guide information on off air channels really reduced the value of a DVR. The Dish guy told me that Dish...
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    new dvr requires additional dish--setup

    If I sign up for the new DVR deal, Dish tells me that I will need an additional satellite dish. Apparently the MPEG 4 HD channels come off a different satellite than my satellite dish will receive (Dish 500 in Northeast Arkansas). Will this require another cable to be run into my house or will...
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    Off air digital channels guide information gone

    I have the 811 receiver and Dish has just cut off the guide information on the off air channels. I think it must have something to do with their new guide information provider. They appear to have switched from TV Guide to Tribune Media Services. However, if the station so chooses, it sends...
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    Off air digital channels guide information gone

    Until a week or so ago, I received programming guide information for my off air digital channels. Then, it just disappeared. So, I called Dish network. They told me that unless I subscribed to the local channels through Dish Network (something that I am not allowed to do) I could not receive...