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For the past few weeks whenever I choose one of my local HD channels (Sacramento area) the screen shows a message that states it is searching for a signal. Then a minute later a message shows up that Dish Network is aware of the issue and that they are working on it. The problem has been going...

Thanks for all the responses! I am getting ready to write them a letter and plead my case. The receiver was sold a couple of months ago. Maybe the guy who bought it went to activate the reciever and that triggered something in Dish Network's system.

I upgraded from the Dish 811 to the Dish 622 DVR 8 months ago (2/15) and this week (10/8) I receive a box from Dish Network asking for my 811 receiver. I no longer have this receiver after storing it in my garage for over 6 months. I immediately called Dish Network and asked what was going on...

I called customer service and was able to have the charge reversed. The CSR was unsure why that charge showed up on my bill since the upgrade should include free installation. For those of you considering an upgrade watch your bill for this charge. Thanks for the repsponses.

I just had a new 622 installed last week and after reviewing my new bill I noticed a Dish Repoint fee of $59.00. Has anyone else been charged this when upgrading to a 622? Does it eventually get reversed or do I need to call customer service? Thanks of any input!