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It's not a smart TV. My only 4K streamer is on the Hopper.

My bandwidth is usually very high. I got 80mpbs today. A reset of the hopper always fixes it, but that is a pain. To me, it's clearly a bug somewhere. :( I enjoy the convenience as other streaming options require fumbling for another remote, but it's definitely starting to get on my nerves.

I have a 4K TV on my Hopper3 and it works well, but it seems to daily revert back to only having HD available. I'm not sure the pattern yet. The only way, it seems, to get Ultra 4K access back is restart the Hopper. Leaving the Netflix App or restarting the app and coming back in does not...

Yay, it works!! I pulled the plug and let it sit for about a minute. Finally, it started working. Thanks so much for the help!!

I keep getting a code 498 message that says: Updating Remote. Please wait, or press any button to cancel. It stays on screen for a long time, so I I'm not sure it's actually updating anything. Anyone else had this? What is it updating and how long should it take? With the remote issues...

This actually starting working as before. When I turn off the TV, the receiver goes on standby now.

Here is a video of the issue: https://www.dropbox.com/s/4yz9h60xb6p4xk7/Video%20Jun%2024%2C%209%2021%2019%20PM.mov?dl=0

I have a whole other thread about how that isn't working for me. They said to wait a few days and hopefully that will work. But that setting won't stick at the moment.

Got my first angry text this morning asking WTH was going on with the audio. ha ha. I sure hope this resolves itself soon.

Yes. Via the red reset button. A few times. Nothing has worked yet. I have to say the box seems like an upgrade. But the remote seems like a big downgrade. Maybe I'm just not used to it yet. But the buttons seem in the wrong places and hard to find by shape compared to the old one. I...

He said he tried them all. It's a Sceptre ultraHD 50" I'll keep trying codes I guess.

I can't set Limited Mode anyway. It, like other settings, won't stick after save and just resets to Off. I've been with DISH for 16 years. The installer took my remotes. I didn't think I'd need them going forward. At least he left my batteries. Input works in the sense that it opens the...

Crossing my fingers. "Input" doesn't work on the remote either. It works on all my TVs except the main one (Sceptre). I'm guessing that just isn't going to work. It didn't in the past either. But the other TVs work great.

I just got the Hopper 3 installed today. The tech programmed my remote for both my TV and Soundbar. But the setting to use the "Volume & Mute Buttons" to control the AUX device "saves", but resets immediately when I leave the menu to "Control TV's Volume." He could not figure out why and had...

Is there a manual way to put in in Learning Mode? I can't get it to learn the commands from my soundbar when following the on-screen instructions. It's programmed for the soundbar in AUX mode, but the setting to use volume for the AUX device won't save from the UI interface. Having to click...

Zach, I got your PM and replied. But "My messages" won't show my sent PMs, so if you did not get a reply, please let me know. I can't tell if it was sent or not (tried 3x).

I'd like a PM to see what my best options are. Every time I call, I can't get any straight technical or billing answer. 12 year customer with two 722s