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If your elevation is that far off either you are aiming at the wrong satellite, or your mast is not plumb. Make sure the pipe you are putting the dish onto is plumb (level two ways 90* apart). If your pole is not plumb the settings from dishpointer are useless.

A constantly rebooting receiver is usually a sign of a short in the line. It could be from water in the line outside, or it's usually a little piece of braid wrapped around the center conductor in one of the connectors. Check every connector in that line closely - I'll bet you'll find it.

I'd like you to show me that policy. People have been fired from our office for accepting tips.

It sounds like you have an old installation. Guys used to just mount the dish near the top of the roof and feed the cables into the attic thru a roof vent so they don't have to make anymore holes. This is not Dish approved anymore. OSHA requirements state that anytime we walk on a roof we...

Yes, gaming is still not possible due to the latency, but page flipping is much better than it was. It works through a separate (slightly larger) dish.

Technically DNS technicians are not allowed to accept tips - it's against company policy. If you want to help him out, purchase a screen cleaning kit as mentioned ($15), and give him all 10's on the phone survey that will be coming. (Please listen, as you have to press Zero on the phone to...

Exede service is already available in certain areas - just call to see if you qualify.

Turn your head and watch the other screen - Solved! Seriously though, as of right now I do not believe there is a way to do this. I do not think anyone designing the system thought someone would want to watch the same thing in sync between 2 rooms that do not have any walls between them. You...

Dish techs do not have the tools to perform a two-story wall fish. Even most electricians will have to cut an access hole in your drywall somewhere to perform it. Dish techs do perform single story wall fishes though. And whoever you get to run the cables, always have them run a "home-run" or...

I've done 5 installs and have only run into one problem when doing an EA install. We've noticed a while ago that our latest shipment of EA LNBs even with VIP receivers they would never show "locked" on the point dish screen when connected to port 1 on the LNB. This same phenomenon kept 2...

What are your signal strengths on TPs 1, 2, 24 and 25?

Sorry for asking the obvious, but your Hopper is connected to the internet right? Cause the red light will not come on if no internet connection is detected.

I don't know. Connect one and then call your phone and see if it shows up on both. Sharing things like Caller ID may already be implemented, much easier than sharing streaming video.

I don't know if it would make a difference, but try connecting the 77 port from the LNB to the 44 switch as well. Even if the signal strength is almost nothing, no channels come from that orbital anyway, so it should never be a problem. But as long as the Hopper sees that it's there maybe it...

3 Tuners is the most they could fit on one cable with the current bandstacking technology. See the page 5 image in this post.

The Hopper does not have DishComm, the Phonex would be your best bet.

Glad he caught that, a lot of techs "overlook" the wall plate barrels because they don't think they matter.

To transfer recordings press Menu, scroll down twice and go to Recordings Transfer.

Same thing applies with a Hopper - mirroring will require a second cable run.

I've only noticed the Roo when I join (or hop onto) another tuners feed. I think it's letting you know you're jumping on someone elses feed. At least that's my best explanation at this point.

A single HIC will feed two Hoppers - I set one up like this on Thursday.

Yes, diplexers are not allowed in a H/J setup. The backfeeds or OTA signals operate in the same frequency range as the MOCA signals and will cause severe interference. If you want OTA or to mirror a TV you will need a separate cable.

EA or WA? There are 3 lines from the LNB to Node, correct? Have they tried changing the LNB?

Are you having issues just from the Joey, or from the Hopper too?

It just chooses on it's own.