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It seems that the reboot time is daily at 3:35 - 3:40 pm, 11.5 hours after the 4am set time. I am going to set it to 4:00pm and see what happens...

I have one wifi router, and one access point on the far side of the house. I use static IP's for dish equip.

This started with the installation of the 2 Joey 4's. The joey's do not shut off when the power button is pressed, it does shut off my TV and receiver, the joey power light is always on.

My Hopper still reboots everyday in the late afternoon, even though it is set to do it at a time when no one is using it...

Sent, thanks

I have the setting set to 4:00am, yet almost everyday it wants to reboot at about 3:30pm! This is fairly new as it never used to do this, I am on H395 updated on 6/10/25 at 3:45PM (time a coincidence?)

OK, here is one for the engineers... I left everything the same as it has always been, except I turned on the screen saver (I never use them and have always had them disabled) and now I can enter the "Dish Settings" options. It now appears to work as expected! Go figure... Thanks for the tip on...

Yes, but when selecting the "Dish Settings" option it just returns to live TV, the other options in that menu do work.

A little more info on my problem with the Joey 4. I can get into settings, but not Dish Settings. My screen saver is set to off, and it states that the software is up to date...

But, how to force it?

Nope!, if I do it just returns to live TV. This happens on both of my Joey 4's

I would check that if I could get into settings, home twice does nothing

I have a question for those that have Joey 4's. I had my old joey's replaced with Joey 4's (moca) and every time I start my my equip using the remote (TV, audio rcvr) the screen stays blank until I press guide, DVR or channel, then everything is normal. Also, after I press the home button and...

I called in two weeks ago as my commitment was up and and got my discount extended, I also requested 2 Joey 4's (moca) as replacements for my old long in the tooth original Joeys. They shipped the new Joey 4's with no truck roll, and no additional fees.

Yes, press the 30 second skip multiple times until you see the red icon displayed in the lower right corner of the screen.

I use that all the time, it has been there for awhile.

There here... and free access to the gallery

You are not alone... This started showing up for me yesterday (I think), I have made no changes to anything.

And another one... starting to drive me crazy (or crazier)...

Yesterday I called Dish about this, and they stated that I should be getting them, and re added the package, and I immediately got the "Thanks for your service" email with a cert. number for a movie. So, hopefully I'll get the next one next month.

So, does anyone on this free package for vets, still have the one free movie certificate per month after 4 years?

Nope... In chat, he stated that he could not re add it, as it had expired and if he did, it would cost me the monthly fee.

Yes, that is it.

Is it true that after four years you no longer get the monthly free movie certificate any longer. I had used "chat" to ask Dish why mine has stopped, and their reply was that it ends after four years. I can find nothing on their web site that states anything other than you get one per month.