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  1. Ddevil

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    Yes, MLB EI was actually free. I agree, the 2 billing cycle thing for the sports pack to take effect makes no sense, but I never really watch those channels unless it's football season so I don't care about the delay.
  2. Ddevil

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    Wanted to wrap this up as I finally got this resolved - succesfully! The quick story is that I am on auto-pay and generally do not look at the itemized breakdown if the amount due/paid is the same as the previous month. Well, I decided to look back at my March statement since the message on my...
  3. Ddevil

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    No, have had the same email and password since online setup. Been a customer since the late ‘90’s.
  4. Ddevil

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    Never got it. I called and chatted (during which I sent screen shots of the messages I received on my Account Overview homepage). The answer was always the same "I don't see it on your account so there is nothing I can do." To clarify, it was not an email, it was a message on my Account...
  5. Ddevil

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    To wrap this up, spoke to them again today and once again had no luck in getting the sports pack and MLBEI added for no charge, despite what it says on my Overview page in my online account. As Darrell S pointed out, the CSR was not able to see anything on my account so there was nothing they...
  6. Ddevil

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    Didn't mean to abandon my post - had a family situation taking over my spare time, but all is well now. I do not show any authorization on 719.1, but I still have the messages on my account home screen that I should be getting it for free. I've attached the screen I get when clicking through...
  7. Ddevil

    Sports Pack and MLB Extra Innings added no cost - but now you don't get them

    So I just spent the past hour on chat (multiple departments) who then told me to call in because they couldn't help. I called in and they also said they couldn't help. The issue is in my Account Overview page, I had the message: DIRECTV Sports Pack for 12 months and 2023 MLB EXTRA INNINGS has...
  8. Ddevil

    Pixelation and loss of signal on ESPN and other channels

    Glad I checked here before I started messing with my wiring & dish!
  9. Ddevil

    Can you still "move" to NYC and get the east networks?

    Many years ago I was able to switch my service address via email with DirecTV - not sure if that is still the case. I did this after several attempts of calling in and hearing "I've changed it, you are all set." It was extremely easy and much more effective than calling in.
  10. Ddevil

    ASU's AD Blasts DirecTV

    "Much fewer tv households???" You realize that 4 of the top 15 (including numbers 2 & 6) tv markets are in PAC12 cities, whereas only 3 are in BigTen areas. I did not include Rutgers and Maryland, but let's be honest, nobody cares about Rutgers in NYC right now, why will that change? You think...
  11. Ddevil

    Google looking to buy rights to NFL Sunday Ticket?

    I agree - when they do this it is extremely annoying.
  12. Ddevil

    Distant Networks and Grandfather Clause

    Thanks for the replies. This might be splitting hairs, but if I was able keep my billing address the same as it is now and then I were to move (physically move, not "move" :) ) service addresses, would that keep me on the same account and not have them set up a new account?
  13. Ddevil

    Distant Networks and Grandfather Clause

    I just got off the phone with Retention (working on the NFL Package...) and in conversation with her, she mentioned how I have the "VIP Channels" or as I always thought they were called, the DNS (she stated that I am grandfathered into it). I am considering upgrading to the Genie setup, but am...
  14. Ddevil

    Going Back to the Past With Direct

    We started with DirecTV around 1997 while living in Southern California and continued with it after moving to Arizona. That's funny about USSB - what a blast from the past! Anyone remember Basil Bassett Bingo??
  15. Ddevil

    recovery kit

    I recently purchased an HR24 and then deactivated an H20-100. When talking about the recovery kit, I requested that it be sent to my BILLING address. The CSR was not sure if a recovery kit would be sent out for the H20, but said they always send it to the Billing address. I reiterated several...
  16. Ddevil

    DNS HD E&W When did this start?

    This is interesting. I have the LA DNS, but only in SD - the HD channels come up "Channel not purchased." I too pay $3.50 per channel per month, but I do have the HD Access. I will have to keep an eye on the HD channels, but please keep us posted if you learn anything more about this or if...
  17. Ddevil

    Spot Beams in NYC

    On those maps, what do the different colored "circles" mean? Is the outermost circle the extreme edge of locals reception?
  18. Ddevil

    Different locals market - same sat & transponder - will I get a signal?

    So I am wondering about this scenario: My receiver is in Market A, receiving a local channel on Sat 103, Transponder 20 (this is just an example). If I take my receiver to Market B (across the country) that also receives a local channel on Sat 103, Transponder 20, will I get a signal? I...
  19. Ddevil

    "Moving" to get all for distant HD networks

    I understand what you are saying, but if OP "moved" to NY or LA, he would receive the big 4 Nets via the CONUS feed (but would not receive the other local, independent stations, because of the spot-beam issue). Someone correct me if I'm wrong, but I believe NY & LA are the only markets that...
  20. Ddevil

    "Moving" to get all for distant HD networks

    I don't know about a specific county, but you may want to "move" to the NY or LA area (depending on which distant nets you want). That way you will get your "local" network channels, which have them on a national feed.
  21. Ddevil

    Having a replacement receiver shipped to me - but order says...

    I just had a replacement receiver shipped to me and online it said the same thing as what you are seeing. No shipping info ever showed up online. Two days after speaking with them, a receiver showed up at my door. :)
  22. Ddevil

    "Moving" technique question??

    Not that I have any personal knowledge of this :D, but you could go to zillow.com, find the area you want to "move" to and scan the map for streets and addresses and then come up with a house number that does not exist on that street. Double check that address in mapquest and/or the post...
  23. Ddevil

    Getting close to baseball season

    Is there an official/unofficial number of discounts DirecTV will give someone? Last summer, I did call and receive a discount on Sunday Ticket, but this was the first time I have ever called about MLB (and yes, you guys are right - I was not going to cancel - I LOVE EI :D). That said...
  24. Ddevil

    Getting close to baseball season

    So I just called to "cancel" EI saying that it was cheaper to watch it online with mlb.tv and EI was a little more expensive & the CSR, instead of offering up any kind of deal, started to sell me on the positives of watching it from my couch instead of on my computer! No mention of any deal...
  25. Ddevil

    vacation home

    Once you get the dish setup, it's no big deal at all. Just a matter of hooking up the receiver and waiting for it to finish the initial start up. And as fleetfarmer said, don't plug in the phone line.