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  1. E

    Does anybody have a good customer service contact?

    Thank you very much. I'll send off an polite email that explains things and hope for the best.
  2. E

    Does anybody have a good customer service contact?

    Long story short....I need to get in touch with someone other than a basic customer service rep. I can get past the outsourced call center easy enough, but every time I explain my problems to the first tier domestic support person, they tell me someone will have to call me back- but they never...
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    Really confused DTV pricing on new service

    The billing makes perfect sense now, thanks for the input.
  4. E

    Really confused DTV pricing on new service

    Hello everyone, I decided to sign up for new DTV service, because I've had it with our cable provider- Bright House. Used to have U-Verse, then I moved 2 miles, and it's not available here. I went to the DTV websie, and saw the promo for their "premium" package, 12 months for $89.99, free...