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It was the attitude I got from the installer. The moment I told him my association did not allow roof mounts (Even after telling the sales person, and the woman who called to confirm the appointment) said he could not do the install. I live in a development with 165 condos. We all have the...

Would they mount the pole to the house? I don't have a place where they could dig since it's a concrete patio. I talked to another neighbor and he said I just had a crappy installer and that he had a site supervisor come out to do his install with no troubles as far as side mounting it.

note... the dish had to be installed on a patio. I don't have any ground for a pole mount unless he wanted to bracket the pole to the side of my condo.

I'm just lost. This guy "COULD" have made it work. Dish Network installed a HUGE dish on my patio and did it in a way that he could hang on the damn dish and it wouldn't move. This guy was just pissed that it wasn't a 1-2-3 roof mount. It was like he was purposely complaining that he only...

I'm at a loss. My neighbor FINALLY cut down all his trees leaving me with a perfect line of site (a reason why I couldn't go with Direct years ago. The installer came out and immediately talked about a roof install. I informed him I could not have a roof install due to my condo rules. I said...

Just an update incase anyone cares. Dish Network came out to do my install. He ran some wire into the existing hole in my attic (Like I pointed out to the DTV guy) Then he climbed up a ladder into the attic (but didnt actually get into the attic) took an extention pole (like I suggested to...

Had you been my installer I'd have watched True Blood on DirecTV last night instead of Time Warner. Still wondering if it's even worth my energy to send an email about the 160 dollar charge to do my 1 wallfish.

1 story. The HD DVR requires two lines so he was going to charge 80 a line. Duct Tape them together for one line right? :D

Done... Dish Network is coming out this week to do the install. I felt like an idiot when I asked the install company "is fishing the wall jack included" they told me "how else do you think we get cable to your TV"

1. I never took any of this against the installer. 2. When companies like Time Warner and Dish Network do not charge for fishing, or running new wires with the install, or jacks, or fancy splitters it's only fair to expect this same service from their competitors. 3. When I go over...

I'm in a condo... no exterior walls other than the interior patio and my front door.

thats how the whole thing started... the jack is already wired... I need 2 wires there. which is why Im thinking he was going to charge 80 for each wire = 160. he said there'd be no charge if there wasn't a DVR... but hrm... he'd have to go into the attack anyway to cut the line from TW and...

I'm seriously thinking of doing the wiring tomorrow, but I'm 6'8" so not sure how that would work. I know I can get up there and pull the wires up from the jack... but I have no clue how much wire I would need seeings how i don't want spliced lines.

No I dont mind it... if I knew up front about the charges I would have been ok... amazing direct doesnt cover the installation... they make it up with the service fees

oh please tell me now... neither has been installed. I have 12 months at 59.9 for direct choice hd dvr not including all the credits I have. after the 12 months it goes up to 80 a month (but they swore they could put me in a new package afterwards... not holding my breath) I just...

Well I remember the line Dish dropped was the uncut cable directly from the satellite, but they at least put a plate to cover the hole they had to put in.

ok right now I'm starting to think DirecTV treats their installers like scumbags... hence all the charges I know when I had dish the guy had to take photos of all his work so he got paid for everything. Felt bad for him. Guess thats how Direct gets away with being so much cheaper than Dish

Seriously? ? please tell me this is a joke. The jacks are not included in standard installation? wtf, how do they wire the boxes? just run the cable through the wall and crimp the end?

that's all fine and dandy with small print, but I did this over the phone and asked all the right questions and was very specific with the sales rep. The sales rep said it was all included in free installation. He said what I would be charged for would be an extended pole mount or a special...

and here I thought I was going to be able to slip them a 20 to fix the phone jack wiring.... LOL hopefully I really don't need a phone jack for the HD DVR maybe with all this BS I can get them to send me a wireless adapter on them

There's my other issue... they wont give me the installers contact information. They refuse to let me talk to anyone until the day of the install.

Um... they want cash in hand when the install is done. Had they billed me on my invoice this would have been a different story. As far as wiring myself, I want the wire from them... I'll do the work, but I want the wire that's included in my install. Im still scratching my ass over...

Had they told me this and were up front with me after I told them what was needed I would not have agreed to the install. I asked for new wires because I was getting a hum bar from Time Warner and assumed that DirecTV was like Dish Network. Dish installed all new wires when they did their...

Someone bring me down from the rafters. Sunday night I called DirecTV and spoke with the sales rep. I explained to them I lived in a condo. I went over the wiring with them (Said I'm not an exterior unit so the wiring would have to go through my attic. I told them I'd like my Time Warner...

the XBox 360 wireless adapter won't workwill it? (sorry have to ask)