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Another call and the guy tells me it isn't a known issue. Researches for 10 minutes and tells me it is something fell off my account - advanced DVR. He tried to enable but it was greyed out. Put me on hold to escalate and was hung up on. 25 minutes wasted. Call back. It is now a known issue...

They are comping me DVR and receiver fees for all TVs That was a start. Said it should be fixed within the week. It was weird, no reboot or anything recommended by them. I had already unplugged all units thinking it might fix it but they didn't even ask.

I just got off the phone with DIRECTV and they tell me it's a known issue. When we push list it basically stalls why trying to access the content on the DVR. From all TVs. The only way to stop it is to power off the local box and power it back on. I've been dealing with it for about 3 weeks...

i see that the regional deal has the extended discount for the latter months. If my region does not have this option, what next? MEaning, will Direct negotiate with me after month 12 to get on another promotion or am I stuck paying the higher rate?