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  1. jct21

    first time ever seeing this error message....

    no missing recordings or streaming "watch from the beginning" things. i was hoping i wouldnt have to do a clearmybox because of losing guide data and the other stuff like logos. i left it unplugged from the power for roughly an hour in hopes that might fix it but no luck. but it was a...
  2. jct21

    first time ever seeing this error message....

    i paused my tv for about 45 minutes, came back to no video controls. i cannot pause, rewind, or fast forward anything. double play will not work. thing is, im not streaming, im on satellite tv. i disconnected my internet briefly to see if somehow the dvr was streaming somehow but thats just...
  3. jct21

    radioactive hr54

    last few days the hdd in my other hr54 sounds exactly like a geiger counter. a google search suggests the hdd is on its way out, while others say its normal. any of you experienced this and then had a drive failure? its a seagate 5900 video drive 2019.
  4. jct21

    rather odd picture quality issue

    wx86, ive noticed the same thing you refer to also. its not on all channels, but just a few. right now channel 326 doesnt have that problem on my setup but epix looks awful. you would never know its supposed to be in hd. epix movie on now, "what to expect when you're expecting" looks like...
  5. jct21

    Promo Pricing - Switching Packages

    i returned to directv & started out with the choice package last april. after a week or so i switched to the preferred xtra package and still got the promo pricing. since my package isnt offered i had to go through retention. when i login to my account to see the offered packages it shows...
  6. jct21

    genie search results

    not that im aware of. the only search related filters ive seen are listed in the sticky thread section of this directv forum. DirecTV Hidden Feature Codes
  7. jct21

    new swm install can`t find signal

    i agree. running a temp line is a great idea. ive definitely had my share of cable/connection issues that were discovered by running a temp line.
  8. jct21

    No Signal on 3 Channels

    few days ago i had a similar problem. no signal, error 771 on certain channels. some starz encore channels were out while others worked just fine. reboot didnt work, connections were tight at the genie and the lnb. however upon further inspection the cable to the dvr was loose inside the...
  9. jct21

    online account management

    i spoke to customer loyalty yesterday regarding my online account being glitchy & links not working. she told me she's not aware of any plans to migrate away from the current website to somewhere else. my online account has been messed up for several months. i have no option to add...
  10. jct21

    DIRECTV SD / HD Changes coming

    september is here and im curious if directv has put out a specific date for the switch? does a change like this cause any kind of brief signal loss on those channels?
  11. jct21

    reset message

    my hr54 did the same thing. i did the reset and it hasn't happened again. perhaps it had something to do with the directv logo changes on the banner and boot up screen? its also on the music channels too.
  12. jct21

    starz no longer an option to add.....

    starz is no longer listed on my account in the options to add premiums. i used to have an option to add the encore channels separately from the starz package & now thats gone too. have any of you noticed this on your online account or in the att app? att having some kind of issue /...
  13. jct21

    whats up with the movies xtra pack.....

    after a call to customer loyalty i was informed the channels in the movies extra pack are now included in the preferred xtra package. all the channels are now showing up. i dunno when this change came about. i never noticed them until this morning. i know that directv customer support...
  14. jct21

    whats up with the movies xtra pack.....

    i have the preferred xtra pack. i noticed this morning that hallmark drama, crime & investigation & mgm are now viewable. the rest want me to subscribe. is there some sort of free preview going on with the xtra pack? in case there was a preview going on i rebooted my receiver to see if those...
  15. jct21

    External Hard Drive

    yep it happens.... ive seen it a few times, mostly with nvme drives overheating. it recently happened to a customer of mine, their toshiba nvme was burnt black in a dell xps 8930. not putting really important stuff on a HD is good advice, especially if its your only backup. that said, i...
  16. jct21

    External Hard Drive

    thats what i did. i use a samsung evo ssd in mine. works like a charm. over the weekend i pulled the drive to evaluate its smart data. looks like the ssd will outlive the 54 its in and possibly the next 2 units. in theory, i should get around 13 years of service with my current viewing. but...
  17. jct21

    Effort to Move Top HD Channels to KU Band

    im thrilled their top 5 are getting more reliable. i watch all those, except fox. i would like to see a few more added to the list but those 5 are a good start. id like to see a few others like foodnetwork, history, science, & premiums. im sure top sporting channels will be next to make...
  18. jct21

    on demand & search

    i never use the on demand features. i find it quite annoying to sort through countless search results when searching a specific theme or keyword. i do find the directv search more user friendly than dish was. but as far as i know, just like vazhog said, disconnecting the genie from the net is...
  19. jct21

    DirecTV& DishNetwork

    i had them both briefly at the same time around the beginning of april. just use different inputs. hdmi 1, hdmi 2, etc...
  20. jct21

    genie speed issue

    I have the hr54-700 with c61 clients. I noticed the 5400 rpm drives are a little sluggish at times. I've read reports where people have had the same problems you are having. some claim the 5400 cant keep up. I moved up to a 7200 rpm and things did improve. menu and guide functions were...
  21. jct21

    AT&T loses 620,000 video subs in Q1 as DirecTV deal moves ahead

    my oldest is 26 & my youngest is 17. neither watch regular tv. its all streaming. my oldest only watches tv on a tablet or his phone. that type of tv watching would drive me insane. i dread the day when all tv goes to apps. i need my old fashioned live tv & clicker. nothing quite like...
  22. jct21

    AT&T disappointed with offers for struggling DirecTV

    that is amazing :eeek i would love to have internet like that. maybe this summer :biggrin2
  23. jct21

    AT&T disappointed with offers for struggling DirecTV

    no new pots sign ups here in east kentucky either. at&t is allowing current customers (my parents) to remain but once you leave, its gone forever. att/bellsouth stopped selling dsl here about 5yrs ago too. new fiber is up in my area. less than a mile from my house. the mayor stated it...
  24. jct21

    Just had DTV installed. Really liking it!

    the most awful problem i had with them was when i was a beta tester for the brand new hs17. that was horrible. i kept it a few days and had to move heaven & earth to get my hr54 back. we have a 300/20 plan & my kids stream with hulu, netflix & hbomax. their generation dont seem to like...
  25. jct21

    what happend to xtra package?

    I was a directv customer for 20+ yrs. spent the last 4 months with dish and came back to directv last week. prior to my directv departure I had preferred xtra. now on my new att account my only options are entertainment, choice, ultimate & premier. xtra is not listed. when I signed back...