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Do what 99.9% of us when we are done watching televisio. we turn off both the rec and the tv. Then proceed with the rest of our lives. 4 hour auto shut off is to save energy when you fall asleep in your Laz-Boy.

This is the latest loyalty number that I have use. (800) 531-5000 Seems like nice people who want to help. Just be kind when dealing with them and explain your needs. They will look into your account and then the computer algorithm will determine what choices they can offer. Good luck...

Jumbo how did you get an hr-24?

Check the Announcements and stickies tab.

I had 17A5 pushed to my hr54-700 on 8/2. Did not seem to be a major update. RH does not show that version as in the current stream.

Let me rephrase that. I was the one who agreed to a truck roll. The CSR’s are tried to a script and can not deviate. The tech has more room to help with customer satisfaction. Especially after he saw the hr-54 and the hr-24 & hr-22.

I went through this a few months ago. Three different CSR but they all have the same script to read from. Finally caved and had a truck roll for the “upgrade”. Installer arrived and I made my case that all I wanted was my HR-22 replaced. Off to the back of his truck he goes and returned with an...

I disagree, in the past two weeks, I had a hr23 replaced by a D* tech. He placed a refurbished HR24 in it’s place. I will agree that the off shore service center did everything they could to “upgrade” me into a client. It took the tech to straighten out the work order.

Wohoo! Just received an email from D* gifting me Sunday Ticket for the 2022 season.

Thanks I’ll try that again. Been 8-9months since my last clearmybox Sent from my iPhone using Tapatalk

My logos on the hr24-200. Have been missing for a year now. What’s your secret to get them back. Sent from my iPad using Tapatalk

Have you done the fix of a red button reset on both boxes? Can’t hurt. Sent from my iPad using Tapatalk

I’ll take that back. Do not have ultimate just a lowly XTRA ALL INCLUDED guy. Sent from my iPad using Tapatalk

About three months ago I called and the csr was able to activate Stars Encore. I have the ultimate tier. Sent from my iPad using Tapatalk

Have your tried the red button reset? Little door on the front right side near the bottom. Pull open and press the red button. Your HR44 will restart. This cures 99.9% of my wife’s recording issues. She records every thing she watches. It has become bi-weekly maintenance for me Sent from my...

Well you all are not helping the OP and your making this forum look like some political bs. OP- have you tried to do a red button reset? On the front of your hr54 is a small door. Pull it down and push the red button. Your receiver will power off then it will power back up and go through a few...

I received the free offer email in December for 2020 season. No ATT cell plan because ATT has very poor service here. Now this is my story of the big discount/promotion fairy godmothers. January all the promos pricing had expired and the bill skyrocketed. Called retention to see what they...

My HR44 has been doing this for a couple of years now. It only happens when the wife has been watching all the recorded shows one after another. I suspect it is a software memory issue. Not hardware. A red button reset will fix it until she gets caught up on her shows.

If you do not need new equipment, do not do anything. A contract is not required for service once the initial 2 years are up. At $15 a month why rock the boat? After the promo is expired, I’d call ant tell the voice bot answering machine you want to cancel. This gets you retention and they my...

Some time last week.

Yes, I do receive the emails that I subscribed to.

Yes mine come monthly Not sure what else to tell you. Is your address correct in My Account? Have you checked your spam folder? Did you block directv.com? You may need to get help from directv support by chat or phone or your email provider.

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Well the new guide drought is over here in northern Colorado. After 4 months of waiting, my HR 44 was pushed to 0X1037 early this morning. Nice look and feel but it will take some relearning of the service menu. All logos, posters and on demand seem to be present. The only missing item is the...

Thanks, guess I need to dig deeper into the apps.