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sorry, just found the post on it...Didn't feel like deleting my whole post though :)

I don't know if anyone has actually seen the new software yet, but today I did. If this has been posted, then sorry, but if it hasn't, I will tell you about it. It came loaded on the unit I installed today. First off, when you turn on the unit, a splash screen comes up that says VOOM and at...

Drako, where in VA are you. I live in Newport News.

That it really frustrating. I wish installers had the common sense to AT LEAST call the day of, if not a day or two earlier, and tell the customer that they won't be out that day due to whatever. Stick it out, it is worth it. I install Directv and VOOM, and when I do install DTV it just seems...

The report back is for activation. When we activate a box, we go to the reportback screen and the counter starts going from 1 till about 7 or so. What is happening is the hits are coming in from VOOM. When it counts up while we are on the phone, the CSR knows that he is hitting the right box...

I have run 175 with an inline amp, and there was noticable degradation of the 119 signal on DTV. As for VOOM, don't know, haven't tried it that long but the LNB is the same as DTV so it shouldn't be too far off. I know one guy who put in a DTV single dish with 220' of RG6, signal was 70% in...

You can do a bucket mount, but be sure that the installer will do it. Some installing companies won't do them cause of the service calls they produce. Another option is a tripod mount, which might cost you some coin, or this, again costs quite a bit, but cool as hell... :)...

I actually don't mind when a customer watches my moves as long as they don't get in the way. That way, the customer sees everything I am doing and can have something done differently if they see fit, which makes it easier for me cause I don't have to change it after being done, and the customer...

LMAO-Instead, make an offer less than what you would give for a tip. If you were going to give like $20 for tip, offer him $15 to run the line. Then its like a tip, and side work all in one. Some guys go by the book, but others will fudge :) Good luck!

Be nice, explain that you don't want it diplexed and see what he/she has to say. If they give you some BS about one line only, state again that you want two lines. Be confident in your decision, but don't be a jerk. A lot of the installers I know use this quote "Attitude is pricey!" If you...

THe multi switch is the same one that DTV uses. Its just a standard 2x4 or 3x4 switch. The LNB's that they use are single LNB, dual output, which say Directv under the sticker. It is a lot like DTV in that fashion, PQ, well, thats a different story :) P.S. If one is needed (installing over...

Just a thought, I know some installers in the north (Minnesota and North Dakota) that carry a can of Pam around and put it in the LNB, arm and Dish. Supposedly it lasts for quite a while and does a pretty good job of keeping the snow and ice off. Justa thought...

Ahh yes, the infamous red button. I had totally mind farted about that. I will have to give that a shot, thanks for the help!

I did a search and came up empty. I connected the DVI to a TV I just did and got three sperate pics with black line between them. All vertical and each of the three lines was what was on VOOM at the time if that makes sense, and they are black and white. At first I thought maybe the box, but...

I would say that 90% of the time we don't get tips, but they are always appreciated :) Make sure that the system is grounded for sure, if it struck by lightning and causes a fire, insurance will not cover it if it wasn't grounded most of the time. What I always do is walk the customer outside...

Well, I have been a lurker on here for quite some time and decided that it was my turn to finally talk. First off, I am an installer for DTV, Dish and lately I have been doing some VOOM. I wanna say, thank god I read through some of the posts on problems before doing my first install, it...