Well, I have been a lurker on here for quite some time and decided that it was my turn to finally talk. First off, I am an installer for DTV, Dish and lately I have been doing some VOOM. I wanna say, thank god I read through some of the posts on problems before doing my first install, it helped SO MUCH. Within the last three weeks I have done 12 installs and I don't know how many cleanup jobs. For those of you who have just had it installed, I wanna say, check the work. I rolled on one two nights ago, the guy wasn't getting his locals. So I got there, and AIMED his OTA ant., getting all but one channel, which he was fine with. He was telling me that he wasn't impressed with the picture. I went inside and looked at the picture and it looked worse then DTV SD. I looked at the install, and noticed that the guy who did the initial install didn't use the DVI cable, just coax to the TV! I fixed that for him also. THen I looked at the whole install and noticed it wasn't grounded either, so I did that for him too. Spent an extra hour working and got a $50 tip out of it, and a REALLY happy customer. My last full install was a four banger so I was a little nervous about it, but 4 hours later they were watching everything no prob. The only prob I have seen lately and it has been posted numerous times here is the mapping. They seem to have a little better grasp on it, at least from what I have seen. One of the installs, the locals didn't work. The CSR told me he would send it to tech, and by tomorrow morning the customer should have them. I called him the next morning and he did have them, but the antenna wasn't fully working so I ran back out and did some tweaking. The equipment is taking forever still, I have had the pleasure of calling my customers (A day early at least) and telling them the equip. wasn't at our place yet and have them reschedule. All and all, it seems to be coming together and they are starting to get their act together a little more. BTW, if you look at the LNB, there is a small sticker right under the horn, if you remove it, it says "Directv LNB". I found that kind of funny. Take care and thanks for the help!