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Let's start on a positive note 
I just signed up at this site and it is a world of information - you guys do great work!
I am new to the US (from Australia) and after a lot of research, went with directv, mainly because of the HD, which I am very impressed with the picture quality. But that's where the positives end I'm afraid!
When I signed up, they took $418 out of my account without any notice or explanation. (Naturally I canceled). I called them, they apologized, explained that the $300 is for some sort of credit reason (being new to the country and having no credit history) but the rest they couldn't explain. So again, signed up, another $300 out of my account (the other wasn't refunded yet) but got some discounts on my rate.
The muppet they sent out to do the install had no idea, the wrong equipment, and eventually left saying that they'd come back with a different dish. They never returned. Nor did they return my calls. Then they canceled my account on me!!!!!
Maybe I'm a sucker for punishment, but I called up again, this time a real professional came out, mounted the dish on a stand, perfect reception, nice guy. He even helped me call in and get my rate down to $29.98 per month for the choice extra HD package.
AND GUESS WHAT?? Someone internal canceled the account! Not impressed. I got everything set up again, but I couldn't get the same rate - $44.99 was the best they could do - even after all the trouble.
Every bill I have had has been wrong. All around the $80 mark until I called and got it changed! I was charged for HD DVR when I didn't even have one, charged for additional receivers when I had only 1, the protection plan which I was told was free really wasn't....and so on.
And now for the final straw - I called about my most recent incorrect bill and thought I was getting a good deal, switching out my HD reciever for a HD DVR for $199 instead of $299. The installation guy comes out and says he can't do it because it requires 2 cables instead of 1!!!! The morons could have told me that beforehand!!! Damn!!! I would have thought the only reason for the second cable was for the receiver to perform 2 tasks at once - i.e.: recording something whilst watching something else. Apparently not. At least according to this guy. Though it wouldn't surprise me if he was wrong. I'll be asking my apartment manager about setting up the dual cable box (I'm not running the cables along the floor!)...but I'm not sure how well that'll go down!
So...any tips? haha. Sorry about the long story. I might do what someone mentioned - speaking to customer retention department and seeing what I can get....
This is by far the worst company I have ever had the displeasure of dealing with in my life. Most customer support people can barely string a sentence together. If it wasn't for the fact that the picture was so good I'd have canceled ages ago....and set fire to my dish! haha
I just signed up at this site and it is a world of information - you guys do great work!
I am new to the US (from Australia) and after a lot of research, went with directv, mainly because of the HD, which I am very impressed with the picture quality. But that's where the positives end I'm afraid!
When I signed up, they took $418 out of my account without any notice or explanation. (Naturally I canceled). I called them, they apologized, explained that the $300 is for some sort of credit reason (being new to the country and having no credit history) but the rest they couldn't explain. So again, signed up, another $300 out of my account (the other wasn't refunded yet) but got some discounts on my rate.
The muppet they sent out to do the install had no idea, the wrong equipment, and eventually left saying that they'd come back with a different dish. They never returned. Nor did they return my calls. Then they canceled my account on me!!!!!
Maybe I'm a sucker for punishment, but I called up again, this time a real professional came out, mounted the dish on a stand, perfect reception, nice guy. He even helped me call in and get my rate down to $29.98 per month for the choice extra HD package.
AND GUESS WHAT?? Someone internal canceled the account! Not impressed. I got everything set up again, but I couldn't get the same rate - $44.99 was the best they could do - even after all the trouble.
Every bill I have had has been wrong. All around the $80 mark until I called and got it changed! I was charged for HD DVR when I didn't even have one, charged for additional receivers when I had only 1, the protection plan which I was told was free really wasn't....and so on.
And now for the final straw - I called about my most recent incorrect bill and thought I was getting a good deal, switching out my HD reciever for a HD DVR for $199 instead of $299. The installation guy comes out and says he can't do it because it requires 2 cables instead of 1!!!! The morons could have told me that beforehand!!! Damn!!! I would have thought the only reason for the second cable was for the receiver to perform 2 tasks at once - i.e.: recording something whilst watching something else. Apparently not. At least according to this guy. Though it wouldn't surprise me if he was wrong. I'll be asking my apartment manager about setting up the dual cable box (I'm not running the cables along the floor!)...but I'm not sure how well that'll go down!
So...any tips? haha. Sorry about the long story. I might do what someone mentioned - speaking to customer retention department and seeing what I can get....
This is by far the worst company I have ever had the displeasure of dealing with in my life. Most customer support people can barely string a sentence together. If it wasn't for the fact that the picture was so good I'd have canceled ages ago....and set fire to my dish! haha
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3110 views
T
I was most impressed with the 'Planet Earth' series on discovery.... I'm not up to speed with whether they use MPEG 2 or better....but compared to the analog tv we have in Australia it looks pretty nice
I'm itching to buy a blu-ray player....but the bloody things are region-coded (which is bad if I go home to oz...but still, PS3's have a 110-240V power supply, and games are region free....I could just order the movies from amazon...)
As for the credit thing - no credit history is so much worse than a bad one. They wouldn't recognize anything from home - despite the fact that my car repayments were close to $800 per month, and I never missed one in 3 years. Oh well.
The email address I used to contact them was just the form on the website....is there a better one? I got a response saying someone will call me in the next 48 hours...accompanied with the usual "you're an important customer and we value your business, etc etc"
I'm itching to buy a blu-ray player....but the bloody things are region-coded (which is bad if I go home to oz...but still, PS3's have a 110-240V power supply, and games are region free....I could just order the movies from amazon...)
As for the credit thing - no credit history is so much worse than a bad one. They wouldn't recognize anything from home - despite the fact that my car repayments were close to $800 per month, and I never missed one in 3 years. Oh well.
The email address I used to contact them was just the form on the website....is there a better one? I got a response saying someone will call me in the next 48 hours...accompanied with the usual "you're an important customer and we value your business, etc etc"
I was most impressed with the 'Planet Earth' series on discovery.... I'm not up to speed with whether they use MPEG 2 or better....but compared to the analog tv we have in Australia it looks pretty nice
It's a known fact that the MPEG2 HD channels are downrezzed and bitrate starved, their newer MPEG4 national HD channels that are coming soon should correct this though. I'm not trying to start a DirecTV bashing thread, but if you think those HD channels look good you ought to see some real full bandwidth 1920x1080i HD, you'd be floored.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/x3Zbzo-tk-s
Direct YouTube Link - Project Helix Price Rumor: Could the Next Xbox Cost $1,800? #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/x3Zbzo-tk-s
Direct YouTube Link - Project Helix Price Rumor: Could the Next Xbox Cost $1,800? #shorts
TWIT's Website
TWIT Live Feed
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5 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68565 Replies
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2675554 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/YxfvCOQv5uE
Direct YouTube Link - iPhone Duo Crease?
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/YxfvCOQv5uE
Direct YouTube Link - iPhone Duo Crease?
The official iJustine Website's Website
Buy her book!
1 Replies
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8 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/2KkkNffbY40
Direct YouTube Link - Reading on the iPhone Duo!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/2KkkNffbY40
Direct YouTube Link - Reading on the iPhone Duo!
The official iJustine Website's Website
Buy her book!
0 Replies
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5 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/6t2FDCK5y40
Direct YouTube Link - Playing Xbox on the iPhone Duo!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/6t2FDCK5y40
Direct YouTube Link - Playing Xbox on the iPhone Duo!
The official iJustine Website's Website
Buy her book!
0 Replies
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7 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/_9uczoPSEaI
Direct YouTube Link - iPhone Duo Fold Animation
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/_9uczoPSEaI
Direct YouTube Link - iPhone Duo Fold Animation
The official iJustine Website's Website
Buy her book!
0 Replies
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6 views
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
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496 views
LOL. It depends if the person saw it during the years when they were actually still available which is 1968 to 1983 meaning the person could be 43-58 years old or they can even be a few years old if they learned to read and write at a young age and actually saw a telephone with that label somewhere recently just like even here in San Francisco, payphone still exist physically in public places but whether they can be used or not is a different issue. It still looks like this even today:
I opened my Radio Shack in Sept 1984 and right about that time they did the whole deregulation thing with the phone companies. I bought TONS of those phones that had been refurbished with a new outer shell. You could throw one of those out of a 3 story high window and it would still work.
That was an interesting time in history. I would have older customers come in and ask about phones.....they were terrified that they were going to get into trouble hooking up a second phone without the phone company knowing about it. One of the funniest episodes of WKRP was the one where Johnny thought the cops were showing up because they had an unregistered phone. I guess younger folks can't conceive of a time when you were limited to the number of phones you could have in your house....and limited to the length of the cord
That was an interesting time in history. I would have older customers come in and ask about phones.....they were terrified that they were going to get into trouble hooking up a second phone without the phone company knowing about it. One of the funniest episodes of WKRP was the one where Johnny thought the cops were showing up because they had an unregistered phone. I guess younger folks can't conceive of a time when you were limited to the number of phones you could have in your house....and limited to the length of the cord
Pub Member / Supporter
Lifetime Supporter
He was 71 yrs old. One of my favorite songs is Seminole Wind....the violin is killer.
View: https://www.youtube.com/watch?v=W8sh9P3X33w
View: https://www.youtube.com/watch?v=W8sh9P3X33w
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45 views
My OTA is not working anymore. This started after the latest update. I have the OTA dongle with a OTA antenna that I've been using for years. My hopper does not recognize the dongle anymore and when I go to the OTA setting, it has a screen that says to plug a dongle into the USB. I tried unplugging and plugging back, in the same usb port and other ports. The Hopper does not recognize it. Anyone have same issue?
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5111 views
Did you people having this issue contact Brittany yet? Shes trying to keep track of things and it would be good for you to contact her as maybe she can get this somewhere and get fixed.
Now while unofficial, I am hearing this issue wasn't caused by DISH's software team, but was caused by a chipset driver update that seemes to have hosed some older USB devices. If this is indeed the case I can see why DISH didn't know and why they are slow in fixing it as they need the chipset company to fix its drivers and release them to DISH so they can be pushed out to all.
DISH does not hate you guys nor do they want you to buy new USB dongles. I am rather sure they didn't even know this was an issue until they saw it posted.
Again contact Brittany if you are having this issue, so she has your info and hopefully she can do something for you to keep you happy.
Now while unofficial, I am hearing this issue wasn't caused by DISH's software team, but was caused by a chipset driver update that seemes to have hosed some older USB devices. If this is indeed the case I can see why DISH didn't know and why they are slow in fixing it as they need the chipset company to fix its drivers and release them to DISH so they can be pushed out to all.
DISH does not hate you guys nor do they want you to buy new USB dongles. I am rather sure they didn't even know this was an issue until they saw it posted.
Again contact Brittany if you are having this issue, so she has your info and hopefully she can do something for you to keep you happy.
Thanks, but until they do, can't Dish just revert to the old driver that worked? Then test the new driver when delivered,d before pushing it again.Did you people having this issue contact Brittany yet? Shes trying to keep track of things and it would be good for you to contact her as maybe she can get this somewhere and get fixed.
Now while unofficial, I am hearing this issue wasn't caused by DISH's software team, but was caused by a chipset driver update that seemes to have hosed some older USB devices. If this is indeed the case I can see why DISH didn't know and why they are slow in fixing it as they need the chipset company to fix its drivers and release them to DISH so they can be pushed out to all.
DISH does not hate you guys nor do they want you to buy new USB dongles. I am rather sure they didn't even know this was an issue until they saw it posted.
Again contact Brittany if you are having this issue, so she has your info and hopefully she can do something for you to keep you happy.
But then what does an old CIO know! I've only reamed quite a few buttholes from my people that didn't do that!
S
dish can't revert back to older drivers or updates. although just one reason not to buy the ota dongle!!!Thanks, but until they do, can't Dish just revert to the old driver that worked? Then test the new driver when delivered,d before pushing it again.
But then what does an old CIO know! I've only reamed quite a few buttholes from my people that didn't do that!
Interesting article about the work being done to develope an ATSC 3 converter box. Yes it does mention affordable.
www.tvtechnology.com
Pearl TV Issues Progress Report on Low-Cost 3.0 Converters in Advance of NAB Show New York
Group has secured lower pricing from key tech players to make less costly boxes available
www.tvtechnology.com
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214 views
It's dead, they just don't know it yet. They killed it by forcing DRM on it, and that TOTALLY botched implementing it.
There is absolutely NO compelling reason for anybody to switch to ATSC3.0. They only want it as a total and complete money grab.