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bmgamble
Last reply · posted in DISH Network Support Forum

Can't get an install date, is this normal?

Hi everyone. I have been with Dish Network for over 3 years and decided to upgrade the 811 to a 622 this weekend. After paying the 149 yesterday and spending an hour and a half on the phone, I still don't have an install date because "their system is down". I was told to call back.

I've been calling back every few hours and get the same thing about their system being down and can't schedule an install date. Also, much to my surprise, some of the CSRs tell me a 510 has been shipped :confused:. They have notes on my account about a 622, so I am not sure how a 510 was shipped. Odd.

Has anyone else had any problems just getting an install date? I don't know what else to do besides keep calling. Thanks in advance!

-Bryan
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EricBskiVT
I went thru the same issues with the "system" being down. First their credit card system was down, then their scheduling system was down. I persevered and the next day told I had an installation scheduled. Since my wife was home that day, I decided to just have her call me when (if) the tech showed up. Sure enough, no show and E* said they showed a payment from me but no installation scheduled. We tried again and we got a call after the tech didn't show that he wouldn't make it that day. The third time was the charm for the HD upgrade, just as it was for the original installation 7 years prior. When I talked to the tech, he said they schedule with no regard for travel time and he works 13 out of every 14 days, 10-12 hours per day, so I don't blame the techs for anything except not calling the customer to give them some idea of when they might show. That doesn't take much time and would eliminate many complaints. The CSRs will not give installer contact info so it is very frustrating.
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bmgamble
I finally got an appointment for Monday the 24th (noon - 5), so hopefully I will have better luck getting it installed than I did trying to get an appointment. What a headache.
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palacios
I will be moving my installation to Utah here in the next two weeks and I was told the next available installation appointment is in mid-November. What's up with that? I hope they don't expect me to pay for service when I'm not able to use it.
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old corps
bmgamble said:
I finally got an appointment for Monday the 24th (noon - 5), so hopefully I will have better luck getting it installed than I did trying to get an appointment. What a headache.
Click to expand...

Bryan, I wish you all the luck in the world on your upgrade. The system is more than down, its just plain busted. See my rant 2 722's in 2 Days!??? I used to be one of Dish's biggest fans but that was yesterday and yesterday's gone. Best product, best pricing and the most horrendous customer service on planet Earth. On the brighter side, when you do get it installed properly you'll love it. My advice...PRAY. Sorry for the rant.
Ed
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bmgamble
Thanks Ed, I hope everything goes smoothe too. Unfortunately, as I suspected, I got an email from Dish giving me a tracking number for an order that was placed. :confused: I bet it's the 510.....and I have no idea how it got on my account or shipped to me. Only time I ever heard this was after talking to the 3rd or 4th CSR and they told me.

Now comes the part I feared. 2 receivers (my current 811 and now this one)and no RA# to return either. The nightmare has officially begun. I couldn't even get an RA# on the 811, so I am dreading trying to get one for this 510 too. What does this have to be such a pain :(
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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EatMyVolts
EatMyVolts
A Little Bit of Soap -- The Jarmels
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long_time_Dish
long_time_Dish
Give A Little Bit - Supertramp
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dishstaller
dishstaller
Little Wing - Jimi Hendrix
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long_time_Dish
long_time_Dish
With A Little Luck - Wings
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hwkn
LITTLE Willy-Sweet
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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meStevo
Foxbat
Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
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rvvaquero
rvvaquero
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...
Be nice to see a Cowboy headline like that.
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Mike0616
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Foxbat
Jeeez, Week 6, no lead is safe…
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Peter Parker
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.
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naptime
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
jsmit86
naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
Click to expand...
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
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long_time_Dish
long_time_Dish
jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
Oh, you mean "soon"? :biggrin
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Almighty1
Almighty1
jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
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navychop
navychop
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...

:popcorn
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dishstaller
dishstaller
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...
🤣

Oh....you were serious
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iJustine
· posted in iJustine

This is iPhone Duo!

Time for another AWESOME video from iJustine!


View: https://www.youtube.com/shorts/P4_TzYKwcNY


Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/-O2iLThF4z8


Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
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teachsac
teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
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klang
Never watched the previous shows, so doubtful.
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dfergie
teachsac
teachsac
Started watching yesterday. Not too bad.
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Scott Greczkowski
Scott Greczkowski
Wife likes it.
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teachsac
teachsac
I like Zyra from La Brea (one with the prosthetic).
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
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reubenray
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
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osu1991
osu1991
pluto.tv

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv pluto.tv
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long_time_Dish
long_time_Dish
reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Click to expand...
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
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reubenray
long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Click to expand...
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
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long_time_Dish
long_time_Dish
reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
Click to expand...
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Defender on Linux: Microsoft’s Big Security Move #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/wVdnjWsw2Uk


Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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152 Replies · 1935 views
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Foxbat
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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osu1991
M
Mike0616
osu1991 said:

View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR
Click to expand...


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
Jimbo
Mike0616 said:
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Click to expand...
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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osu1991
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/PSGt6dUXdnI


Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
TWIT's Website
TWIT Live Feed
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