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I swear Dish has got to be the most disorganized, incompetent company in existence. I had a 622 installed a few weeks back. That in itself was an unbelievable nightmare that took over a week and literally hours on the phone to resolve. I won't bore everyone with the details. At the same time, because my 921 locked up while he was here, the installer got me a supervisor that agreed to send me another one at no cost. The replacement they sent was WAY worse than the one I'd had, almost unusable. After lots more phone time I actually got an intelligent American cs supervisor that agreed to allow me to upgrade to a 722--I've been with them almost 10 years. I was adamant that I was entirely competent to install it and wanted them to ship it as I didn't want to go through another bunch of no-show appointments for an "installation", which amounted to disconnecting the 921 and connecting the 722. He told me that they had them in stock and that it would be no problem to ship it. After waiting 10days I called trying to get a tracking #. L-O-N-G story short, LOTS more quality phone time and after asking for a supervisor I'm told that under NO circumstances will they ship it, it HAS to be "installed"! She even told me part of the reason was because they, in fact, did not have any in stock! 
ANOTHER wait, this time a week. Saturday evening a guy shows up with my 722 and I hook it up while he does the paperwork. Finally, the saga ends??? Negative. UPS just pulled into my drive a half hour ago. You guessed it, a nice brown box with a 722 receiver inside. 
Unbelievable. Now I'll have to go through the phone merry-go-round to get an RA and pray to God that when it's returned I will actually get credit for sending it back! BTW, I had TWO 921's sent to me back when I first did that upgrade and went through hell trying to get them to send me an RA & box to send the extra one back. This is like a very bad sitcom,
I had a small business of my own and if I ran it the way Dish does I wouldn't have made it 6 months.
ED
ANOTHER wait, this time a week. Saturday evening a guy shows up with my 722 and I hook it up while he does the paperwork. Finally, the saga ends??? Negative. UPS just pulled into my drive a half hour ago. You guessed it, a nice brown box with a 722 receiver inside. Unbelievable. Now I'll have to go through the phone merry-go-round to get an RA and pray to God that when it's returned I will actually get credit for sending it back! BTW, I had TWO 921's sent to me back when I first did that upgrade and went through hell trying to get them to send me an RA & box to send the extra one back. This is like a very bad sitcom, I had a small business of my own and if I ran it the way Dish does I wouldn't have made it 6 months.ED
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1596 views
O
Good for you if you just take a minute to call somone waiting for you to tell 'em your running late or even can't make it. I put off upgrading this last time forever 'cause I dreaded going through the B.S. to get the job done. 4 different appointments, 2 complete no-shows/no-calls. 3rd one showed up at 4:30 in the afternoon for a 8-noon appointment with no heads up phone call. System wasn't working properly when he left at almost 10 and it took me long aggravating phone time to finally get someone out that knew what they were doing, 4 days later! He got here at about 6 for another 8-12 appointment, again no phone call. He did get things hooked up right though, thank God. The system is a mess! Overworked and undertrained installers and what seems to be no communication between subcontractors and Dish. If I've got a subcontractor that hasn't showed up I have to get on the phone forever to finally have them give me their phone # so I can call them?? I thought they worked for Dish?
I could go on & on but I'll spare you. It's really a shame. When I 1st got Dish they were great. If you had a problem you picked up the phone and got an intelligent English speaking csr that actually cared about your problem and wanted to keep you as a happy customer. Nowadays everone you talk to has a different story for any question you ask and most seem not to give a damn about whether or not you continue to be a customer. I used be Dish's #1 fan. I love the product but after the crap I've been through (not once or twice but over & over) I wouldn't recommend 'em to ANYONE. Sorry for the long rant!
Ed
Good for you if you just take a minute to call somone waiting for you to tell 'em your running late or even can't make it. I put off upgrading this last time forever 'cause I dreaded going through the B.S. to get the job done. 4 different appointments, 2 complete no-shows/no-calls. 3rd one showed up at 4:30 in the afternoon for a 8-noon appointment with no heads up phone call. System wasn't working properly when he left at almost 10 and it took me long aggravating phone time to finally get someone out that knew what they were doing, 4 days later! He got here at about 6 for another 8-12 appointment, again no phone call. He did get things hooked up right though, thank God. The system is a mess! Overworked and undertrained installers and what seems to be no communication between subcontractors and Dish. If I've got a subcontractor that hasn't showed up I have to get on the phone forever to finally have them give me their phone # so I can call them?? I thought they worked for Dish?
I could go on & on but I'll spare you. It's really a shame. When I 1st got Dish they were great. If you had a problem you picked up the phone and got an intelligent English speaking csr that actually cared about your problem and wanted to keep you as a happy customer. Nowadays everone you talk to has a different story for any question you ask and most seem not to give a damn about whether or not you continue to be a customer. I used be Dish's #1 fan. I love the product but after the crap I've been through (not once or twice but over & over) I wouldn't recommend 'em to ANYONE. Sorry for the long rant!Ed
B
Hi Ed,
Yes, I foresee something like this happening to me as well. With every call, it's like opening a new chapter on your account and you have to start all over as each chapter grows in length and confusion. I hope I don't get a receiver in the mail (being as they told me the wrong one was shipped anyway), but I am afraid I might. So, it's true what they say.....if it's not broken, don't fix it
Yes, I foresee something like this happening to me as well. With every call, it's like opening a new chapter on your account and you have to start all over as each chapter grows in length and confusion. I hope I don't get a receiver in the mail (being as they told me the wrong one was shipped anyway), but I am afraid I might. So, it's true what they say.....if it's not broken, don't fix it
O
Yeah but dammit it IS broken and they need to get it fixed!!lol I honestly am a very reasonable individual and have spent most of my working life in one customer service/sales postion or another so I'm not hard to get along with. This last experience was like a Candid Camera episode only it wasn't very humorous........Hope you're upgrade goes like clockwork. I still believe in miracles,
Ed
Ed
Staff member
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Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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2673585 views
Lifetime Supporter
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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1836 views
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com
Be nice to see a Cowboy headline like that.I guess even the patience of us laid-back Hoosiers has its limits:
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
M
Can we expect to see a new coach if we say "pretty please?"
I guess even the patience of us laid-back Hoosiers has its limits:
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
Can we expect to see a new coach if we say "pretty please?"
Supporting Founder
Lifetime Supporter
No idea what improvements might be involved.
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1072 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/P4_TzYKwcNY
Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/P4_TzYKwcNY
Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
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13 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/-O2iLThF4z8
Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/-O2iLThF4z8
Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
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11 views
Staff member
HERE TO HELP YOU!
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105 views
Staff member
HERE TO HELP YOU!
Stargate SG-1 cancelled, Atlantis renewed
Monday - August 21, 2006 | by Darren Sumner
The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.
Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
Monday - August 21, 2006 | by Darren Sumner
The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.
Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies
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184143 views
Watch Stargate SG-1 for Free Online | Pluto TV
Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/wVdnjWsw2Uk
Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/wVdnjWsw2Uk
Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
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17 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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1935 views
M
They get cruel sometimes, very very cruel.
. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
They get cruel sometimes, very very cruel.
. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.They get cruel sometimes, very very cruel.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/PSGt6dUXdnI
Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
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View: https://www.youtube.com/shorts/PSGt6dUXdnI
Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
TWIT's Website
TWIT Live Feed
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23 views