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shantyman
Last reply · posted in DISH Network Support Forum

Does Dish have a 14/30 day return policy?

I had Dish set up last week and have some usability issues with the 722- I simply do not like it at all and find it needlessly complicated. I don't want to make a jerk reaction but I am considering dumping it and want to know what my options are. Does anyone know what Dish's return policy is, if any?

I searched high and low on the paper contract I signed and their website but could find nothing. Complicating things is I signed up for the 18 month contract- I don't mind paying the install fee (obviously) but I would rather not be stuck with the early termination fee after having it for less than a week.

Thanks.

I don't mind if people want to extoll the virtues of Dish to me (I am not 100% certain in this decision) but please do not flame me for my opinion.:)
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shantyman
Wow, only 3 days? That's surprising. Thanks for the information.

It is not a problem per se with the 722- I just don't like using it (and neither does my wife). However, it looks like I am in it for the long haul. I can get used to it, but it'll take some time.

I might as well ask about another concern of mine (which is my primary one aside from my usability concerns with the 722):

I pay for local Cincinnati channels, and need to get local HD OTA. However, the only OTA digital channels I get are Dayton Ohio. Will I still be able to get program guide info? After 24 hours it still said "digital service".
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browerjs
shantyman said:
Wow, only 3 days? That's surprising. Thanks for the information.

It is not a problem per se with the 722- I just don't like using it (and neither does my wife). However, it looks like I am in it for the long haul. I can get used to it, but it'll take some time.

I might as well ask about another concern of mine (which is my primary one aside from my usability concerns with the 722):

I pay for local Cincinnati channels, and need to get local HD OTA. However, the only OTA digital channels I get are Dayton Ohio. Will I still be able to get program guide info? After 24 hours it still said "digital service".
Click to expand...

Right now several of us that pull in Dayton HD locals via OTA are having "digital service" show up on the guide for WRGT (channel 45). We have made Dish's tech support aware of this problem and hopefully it will be resolved quickly.

I am able to pull in the Cincy channels via OTA eventhough i get the Daytons over the satellite, and I do receive guide info from them. I just had Dish installed last week (cancelled TWC) and so far I love the box and the service as opposed to my old SA8300HD. It will just take you time to get used to. If you enjoy the content, you'll eventually get used to the hardware.
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shantyman
browerjs said:
Right now several of us that pull in Dayton HD locals via OTA are having "digital service" show up on the guide for WRGT (channel 45). We have made Dish's tech support aware of this problem and hopefully it will be resolved quickly.
Click to expand...

Thanks for the info. With "real" fall show starting soon I agree hopefully it will be soon.
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popzezo
if you have any thing you need or are confused with, i will be more than happy to help you along... just shoot me a line
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Claude Greiner
Claude Greiner
Its 3 days!

The problem with the 30 day satisfaction guarantee is that too many customers where using it to their advantage to get stuff that was beyond the scope of the promotion.

When you got $1000 worth of equipment sitting in someones home, many times we would give in to the customers demands just so we are not picking up equipment and stuck with used receivers, Dishes and remotes.

The biggest issue is that when Dish and Directv where doing this, the cable companies made all their former customers aware of this fact when they tried to win them back.

I have lost too many customers over silly issues because of the 30 day guarantee. Atleast with 3 days we its either Dish network or the retailer who decides if the customer pays a cancellation fee, not the customer on their own terms.

I hate to say it this way, but this is how things are from a retailer point of view.
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shantyman
Claude, I understand that. I actually have cause to get out of my 18 month contract- not only did I sign up for DVR advantage, I also used a ClubDish certificate form a friend. I called this morning and they said they had no record of that despite me punching in the code when I signed up online. To Dish's credit they are removing the contract AND crediting me an additional 49.99.

Even without the contract, I am going to stick with Dish for a while. I son't want to make a knee jerk reaction. My only major concern at this point is getting the guide info for the Dayton channels as mentioned earlier in this thread.
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steelersfan21
how long do you have to cancel if you haven't gotten you're equipment yet but would like to cancel. Is it three days from the initial phone call or 3 days from having equipment installed?
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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long_time_Dish
Give A Little Bit - Supertramp
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dishstaller
dishstaller
Little Wing - Jimi Hendrix
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long_time_Dish
long_time_Dish
With A Little Luck - Wings
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hwkn
LITTLE Willy-Sweet
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ClarkGable
ClarkGable
Little Deuce Coupe - The Beach Boys
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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meStevo
Foxbat
Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
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rvvaquero
rvvaquero
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...
Be nice to see a Cowboy headline like that.
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Mike0616
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Foxbat
Jeeez, Week 6, no lead is safe…
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Peter Parker
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.
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naptime
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
jsmit86
naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
Click to expand...
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
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long_time_Dish
long_time_Dish
jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
Oh, you mean "soon"? :biggrin
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Almighty1
Almighty1
jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
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navychop
navychop
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...

:popcorn
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dishstaller
dishstaller
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...
🤣

Oh....you were serious
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iJustine
· posted in iJustine

This is iPhone Duo!

Time for another AWESOME video from iJustine!


View: https://www.youtube.com/shorts/P4_TzYKwcNY


Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/-O2iLThF4z8


Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
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teachsac
teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
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klang
Never watched the previous shows, so doubtful.
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dfergie
teachsac
teachsac
Started watching yesterday. Not too bad.
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Scott Greczkowski
Scott Greczkowski
Wife likes it.
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teachsac
I like Zyra from La Brea (one with the prosthetic).
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
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reubenray
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
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osu1991
osu1991
pluto.tv

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv pluto.tv
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long_time_Dish
long_time_Dish
reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Click to expand...
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
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reubenray
long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Click to expand...
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
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long_time_Dish
long_time_Dish
reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
Click to expand...
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Defender on Linux: Microsoft’s Big Security Move #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/wVdnjWsw2Uk


Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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152 Replies · 1943 views
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Foxbat
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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osu1991
M
Mike0616
osu1991 said:

View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR
Click to expand...


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
Jimbo
Mike0616 said:
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Click to expand...
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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osu1991
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/PSGt6dUXdnI


Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
TWIT's Website
TWIT Live Feed
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