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cobra55
Last reply · posted in DIRECTV General Forum
:mad:directv charged me $10.00 to cancel my protection plan,anyone ever had this done to them, seem's anymore directv is not to interested in customer CARE.
14 Replies · 3298 views
johnml
i would think since the receivers are leased now, they are covered no matter what ?
harshness
i would think since the receivers are leased now, they are covered no matter what ?
The receivers are covered, but there is much more to the setup than the receivers. The others:

1. Antenna
2. Cabling
3. Switchgear
4. Shipping costs

I makes little sense to cancel the free protection unless you won't be around to cancel it when it becomes an extra cost option.
M
The receivers are covered, but there is much more to the setup than the receivers. The others:

1. Antenna
2. Cabling
3. Switchgear
4. Shipping costs

I makes little sense to cancel the free protection unless you won't be around to cancel it when it becomes an extra cost option.

The "protection" (insurance) is only free for the 1st 30 days.

In about 10 years with satellite, I have never had any problems with any of the components, so if something fails other than the leased gear, I have already saved way more than what the charges would have been for that time period.
J
The "protection" (insurance) is only free for the 1st 30 days.

In about 10 years with satellite, I have never had any problems with any of the components, so if something fails other than the leased gear, I have already saved way more than what the charges would have been for that time period.


If you have a problem with D*'s"leased receivers" D* can charge you $19.95 S&H.
When you sign up for D*'s protection plan it is not active for 30 days and D* does not charge you for it,but if you need a service call during this time D* will charge you a reduced rate of $14.95.;)
D* protection plan covers everything the"lease"does not including alignments
.So if nothing goes out per year you just might want to look at your signal levels every year and say "That dish needs alignment"!.;)
A lot of subscribers can do alot of the repairs to their system,but if you can't or are not physically able to then the protection plan is for you and well worth the price.;)
M
If you have a problem with D*'s"leased receivers" D* can charge you $19.95 S&H.
When you sign up for D*'s protection plan it is not active for 30 days and D* does not charge you for it,but if you need a service call during this time D* will charge you a reduced rate of $14.95.;)
D* protection plan covers everything the"lease"does not including alignments
.So if nothing goes out per year you just might want to look at your signal levels every year and say "That dish needs alignment"!.;)
A lot of subscribers can do alot of the repairs to their system,but if you can't or are not physically able to then the protection plan is for you and well worth the price.;)


Hate to contradict you, but am looking at my 1st bill (which they had no problem getting here within days of the install) and it has a line item for the protection plan and says next to it: FREE for 30 days. :)

Am not too worried about the cables, etc. and if they align the dish and bolt it down properly, if it ever changes, the dish will be the least of my worries.

As far as the shipping charge goes, yes, they can charge you, but I don't know anyone who has ever paid the charge and nobody I know has the insurance plan.

Sounds to me like you you have forgotten facts on billing and bought into their scare tactics for the rest. And yes, if my antenna was not secured properly, I would call the installer back to fix the dayum thing. :)
iwc5893
Hate to contradict you, but am looking at my 1st bill (which they had no problem getting here within days of the install) and it has a line item for the protection plan and says next to it: FREE for 30 days. :)

Am not too worried about the cables, etc. and if they align the dish and bolt it down properly, if it ever changes, the dish will be the least of my worries.

As far as the shipping charge goes, yes, they can charge you, but I don't know anyone who has ever paid the charge and nobody I know has the insurance plan.

Sounds to me like you you have forgotten facts on billing and bought into their scare tactics for the rest. And yes, if my antenna was not secured properly, I would call the installer back to fix the dayum thing. :)

And pay the $70 service call charge that you get on all service calls outside of the initial warranty period of 60 days.
M
And pay the $70 service call charge that you get on all service calls outside of the initial warranty period of 60 days.

Somehow, if I am not getting good signals, I think I would be aware of it long before the 30 days was up. Also, since installation is NOT ROCKET SCIENCE by any means, checking the install is something that everyone should do, but then, I re-tighten the bolts on my OTA and satellite dishes at least yearly.

BTW, all the tools you need to work with RG-6 can be cheaply bought at RS, Harbor Freight, etc. so no need to pay for a service call if you need to run another cable or something small like that. :D
iceturkee
plus, the service call is free.
Ken S
It's a great deal DirecTV sells it because they know that even though they're going to lose lots of money by offering this fantastic package to their customers it will make their stockholders happy from the warm feeling they get inside from this fantastic gift.

Seriously, extended warranties are a great money-maker in the CE industry.

Here's the items are exempted from the warranty...read them before you think $72/year is such a good deal. Notice that bad installs aren't covered, nor are "Acts of God". That means things like storms that knock your dish out are on your dime. So, let's see if the dish is properly installed and moves on its own (without aid of wind or being hit by something) then they'll come and align it for you.

What is Not Covered: (1) Incidental or consequential damages; (2)
Intentional acts or criminal acts by you, damage from accident, abuse,
misuse, introduction of foreign objects into the product, unauthorized
product modifications or alterations, failure to follow the
manufacturer's instructions, third-party actions (fire, collision,
vandalism, loss, theft, etc.); (3) Accessories, including antennas; (4)
Preventative maintenance; (5) Damage which is not reported within
thirty (30) days after expiration of this Plan; (6) Damage to
commercially-used products (unless this Plan has been specifically
endorsed to cover commercial use); (7) External signal interference;
(8) Pre-existing conditions or problems; (9) Repairs associated with
incomplete or unsuccessful installation; (10) Any satellite dish or other
equipment made specifically for or permanently attached to
automobiles, recreational vehicles, including without limitation
watercraft, aircraft, or mobile homes; (11) Television/receiver
combinations where the repair or replacement is needed directly on the
combo unit; (12) Components and wiring related to the computer
service for integrated Broadband products such as Direcway and
DirecPC; (13) DIRECTV portable devices; (14) Satellite dishes mounted
to structures or objects that are not man-made and stationary; (15) any
failures, or parts and/or labor costs incurred as a result of a
manufacturers recall; (16) "Acts of God".
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
116 Replies · 1824 views
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Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
rvvaquero
I guess even the patience of us laid-back Hoosiers has its limits:
Be nice to see a Cowboy headline like that.
M
I guess even the patience of us laid-back Hoosiers has its limits:

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Jeeez, Week 6, no lead is safe…
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
24 Replies · 1044 views
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
long_time_Dish
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Oh, you mean "soon"? :biggrin
Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
navychop
it will likely fix the OTA Single Tuner

:popcorn
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dishstaller
it will likely fix the OTA Single Tuner
🤣

Oh....you were serious
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teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
7 Replies · 100 views
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K
Never watched the previous shows, so doubtful.
teachsac
Started watching yesterday. Not too bad.
Scott Greczkowski
Wife likes it.
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teachsac
I like Zyra from La Brea (one with the prosthetic).
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68536 Replies · 2673478 views
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Bobby
I Saw The Light - Todd Rundgren
long_time_Dish
Little Bit Of Light - Strange Weather
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EatMyVolts
A Little Bit of Soap -- The Jarmels
long_time_Dish
Give A Little Bit - Supertramp
dishstaller
Little Wing - Jimi Hendrix
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies · 184131 views
R
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
osu1991
long_time_Dish
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
R
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
long_time_Dish
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
152 Replies · 1930 views
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Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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