See you haven't contacted the right people. This is a response I got from Comcast.
Dear Mr. Satish
As always, the Northern New Jersey Comcast team is extremely focused on enhancing our customers' high-definition experience. When we last corresponded, we indicated additional HD content was being added later this year. While we were not able to provide specific information at that time, we are excited to announce that TBS HD (10/3), NFL Network HD (10/10) and National Geographic HD (10/10) are all being added in your area in October.
Comcast is proud to offer the best HD experience, and viewers agree. We have a superior picture and more HD viewing choices. In a spring 2007 survey, two out of three satellite customers expressed a preference for Comcast, saying Comcast had the better HD picture quality in side-by-side comparisons. This year, we are more than doubling the amount of HD ON DEMAND programming we offer, and we'll double it again in 2008-giving our customers more than 800 HD viewing choices. We're also continuing to introduce new linear HD channels like TBS, HD NFL Network HD and National Geographic HD, both of which will be available in October with more on the way by year end.
In addition to adding more content, Comcast is the most convenient way for customers to enjoy HD programming. There's no extra programming charge for HD channels - DirecTV's HD programming charge is $9.99, while Dish Network's charge is about $19-$20. With Comcast, there's no new equipment to buy, and no new/additional dishes or off-air antennas to install.
Although Comcast has national carriage agreements for certain networks, we are not permitted to disclose specific information until is has been approved for release. While we can not provide more details at this time, rest assured that we are looking forward to providing our Northern New Jersey customers with several more HD channels by year end (some of which you mentioned). This is above and beyond the three additions in October.
Again, we appreciate you taking the time to provide your feedback directly to us and continue to be dedicated to offering programming choices that reflect the diverse interests of our customers. As we add new programming choices in the Northern NJ area, you will see newspaper ads in the Newark Star Ledger to communicate these additions as much as 30-days in advance. You are welcome to check in with us from time-to-time and we will be happy to provide any updates that are available.
If you would like for us to contact you via phone to discuss further please let us know the best time and method for contacting you and we would be happy to speak with you directly.
Sincerely,
Meredith Lawless Black
Director of Marketing, Retention & Customer Comm.
Comcast, New Jersey Region