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T
Last reply · posted in DIRECTV General Forum
Does anyone know if there is a formal procedure for reporting a bad installer to DirecTV?

I just switched from Dish to DirecTV and they guy was out yesterday for my "free" Circuit City" install. I would normally have just done it myself but I figured a pro installer would be able to do a better job of aiming the triple LNB dish. Unfortunately I was wrong. Here's what I discovered after he left:

1. Apparently poor job of aiming the dish: I have no signal on the 119 sat which I didn't notice right away because I only get HBO-HD and HDnet on it. Well, some transponders get up to about 20 on the signal scale but I get no signal on those channels. On the 110 sat the signal strength is in the 60s and on the 101 sat it is around 95. I'll be going up to do it myself this afternoon.

2. No ground. The guy just wired the coax and didn't install any ground. This is pretty pathetic because I have an OTA antenna mast 2 ft away that is grounded to a grounding block and all it would have taken is for this guy to run a 3' ground wire over to that block.

3. Incompetent job of crimping coax. It looks like he used a vice grips to crip the coax connecters rather than an RG6 crimping tool. They are just crushed flat rather than crimped in the proper hexagon shape.

4. Loose connections. All the coax connections were lose. I could actually tighten them up with my hand.

I don't want this guy back on my property to touch anything. But I do want to report him. Any suggestions?

PS, is there a current sat and transponder map available for DirecTV? I'm not using 119 for locals, only for HD and I was wondering what transponders I should have the signal monitor set to when I try to tune in the 119. I can't think of any reason why I wouldn't be getting 119 except for bad aiming because for the past year I have had a Dish 500 dish on the same mounting mast and as I understand it Dish uses the 119 location.
14 Replies · 3126 views
beast37799
i would have whomever is to blame to reimburse u for all the material's that u had to buy because of the crappy install
branchbouncer
Glad to see that your up and running tex
Neutron
Same here man, glad you got everything set right!!

We have a dog too but she's too damn hyper. :) Our female adult cat (not pictured) won't go to anyone who she doesn't deem friendly and she went right up to the guy wanting to be petted. He was nice enough to oblige. :)

Our satellite service only went out last night when it was pouring down rain. As soon as it let up some it came back on. Glad to see the installer fixed ours.

Not all installers are bad. I would highly recommend the one we had.
T
That's the thing. We had a great installer come out and put up our Dish Network system when we first moved into this house. Before that living in Alaska we always had cable so I never bothered with learning anything about it. Upon moving to Texas I called up a local installer in Waco, DSSI, that has a web site and a regular storefront operation in Waco. They did a bang-up professional job and pulled a lot of coax through our sweltering attic to get two satellite feeds to the far side of the attic where the builder brought all the coax leads to each room. That was all part of their "free" install for the Dish system.

I just assumed that our experience with DSSI was the norm until I found out what was included with a 'standard' Circuit City install. I would have even been happy with the standard circuit city install had they actually done it right.

Unfortunately with the HD Tivo machines in such short supply you have to get them where you can and CC was the only place I could find one so they ended up being my dealer for DirecTV.

On the bright side, the new promotion that DirecTV is running for new customers is great. I had originally planned to just get HBO, Tivo, and the HD package which came to about $67/mo but they are offering four months free of the complete everything package with all the premium channels if you sign up for Sunday Ticket at $62/mo for four months. So I took the Sunday Ticket at $62/mo and added the HD pack for $11 and am paying $73/mo to get everything DirectTV offers including Sunday Ticket for the next 4 months. Only $5/mo more than I had originally intended to pay anyway. After 4 months I'll cancel back to what I had originally intended to subscribe to. In the mean time I'll hopefully be able to see my Seahawks here in Texas.
L
Just for the record, 99% of all retailers that sell D* have the contract with the installer. The installers do not work for or contract with D* directly unless you buy it from their direct sales department. You would need to contact Circuit City as they are responsible for hiring their own installers which are generally a joke.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68537 Replies · 2673563 views
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long_time_Dish
Little Bit Of Light - Strange Weather
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EatMyVolts
A Little Bit of Soap -- The Jarmels
long_time_Dish
Give A Little Bit - Supertramp
dishstaller
Little Wing - Jimi Hendrix
long_time_Dish
With A Little Luck - Wings
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
116 Replies · 1835 views
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Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
rvvaquero
I guess even the patience of us laid-back Hoosiers has its limits:
Be nice to see a Cowboy headline like that.
M
I guess even the patience of us laid-back Hoosiers has its limits:

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Jeeez, Week 6, no lead is safe…
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
24 Replies · 1067 views
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
long_time_Dish
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Oh, you mean "soon"? :biggrin
Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
navychop
it will likely fix the OTA Single Tuner

:popcorn
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dishstaller
it will likely fix the OTA Single Tuner
🤣

Oh....you were serious
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teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
7 Replies · 105 views
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K
Never watched the previous shows, so doubtful.
teachsac
Started watching yesterday. Not too bad.
Scott Greczkowski
Wife likes it.
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teachsac
I like Zyra from La Brea (one with the prosthetic).
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies · 184141 views
R
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
osu1991
long_time_Dish
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
R
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
long_time_Dish
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
152 Replies · 1932 views
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Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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