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This has been going on for a while now.
Back in early nov,like the first week, I got a call from dish trying to upgrade my equiptment sinse I was a preffered member and all.
So I decided maybe it's time to give in to the Empress's constant badgering about not having a tivo and decided to get a dvr.
Well, the special of the day was a new hd dvd for free along with 6 mo free hd. Cool,I thought. I ask about upgrading my old 5000 rec, absolutely the salesman says.
So I say I want a 622 or 722, along with a 222 and he says thats no problem,only he wasn't sure if they had any 722 available. I say that's fine set it up.
So I wait 2 weeks for the install,Nov 6th,take the day off and wait, The install tech shows up at 11:40am,well, at least it's before noon-right.
We go over where everything goes and he pulls out the work order...
Ok, you get a 211 here and a (I honestly don't remember the other number at this point I'm bummed about the hddvr) whatever number here that has NO hd.
I'm like uhhh-no.
We go over some other things and I tell him about my occaisional loss of signal in bad storms(trying to get a feel if it's common or not).
So he tells me I don't have a good enough LOS, so if that's true why are the signal numbers so high? 87 and 79.
Anyways, he says that if we move the dish over here it'll work better,whatever.
So now he doesn't have the equiptment I origionally agreed on getting,and a call to Dish says I have to pay $249 for all of this this. Needless to say,I cancel this and call dish myself.
New csr now,round 2. I talk to a gal and we get everything squared away, next soonest install nov 22nd.
I hang up not realizing that's turkeyday-this won't work.
I call back and get the automated thing-reset appointment for the 16th-now why didn't I get this date the last time? Whatever.
So round 3...
The next installer shows up...Not as professional attitude as the last guy-could be a problem.
YUP,I was right.
He walks into the back yard and says this won't work,this is after we go over everything that the last installer and I talked about. He says, I think that you might have a problem with getting signal back here- So I tell him what the last tech said about moving it over a bit. He wasn't interested in that idea.
And again...whatever.
So he proceeds to tell me that a "supervisor" will come out to verify or deny his thoughts-I ask when-he doesn't know.
So he leaves,I leave right behind him.He proceeds to pull over and get out of his truck to talk to the direct tv installer that is puttin up a dish 3 houses away from mine.How ironicis this?
So another week goes by,no word from the supervisor so I call dish-of course they don't know nuttin'.
So if I haven't bored you yet here comes to good stuff-
I email DISHCEO....
read on.
"I've been a dish customer for quite some time.
I was contacted a while ago via one of your telecomunicators wanting to give me an upgrade on equiptment.
I decided it would be good because I've had numerous problems with the 811 I purchased when it forst came out-and I learned that it was "old technology" not long after that purchase.
Long story short, the "sales guy" for lack of a better term laid out a package of the 622 or the 722(wasn't sure which one I would recieve-1st red flag there) and repacing my 5000 receiver with a 222.
This way I would be able to utilize two of my hdtv's and be able to use a dvr.
When the installers showed up they had a workorder for something entirely different,and after calling dish about this they were told I would need to pay for all this "upgrade".
I make a call into dish after the installers leave(per their advise) and got the order corrected.
Now I need to pay an additional $50 to recieve the 722 and will still get the 222 and be able to use a dvr for the wife.
A different installer shows up and says it won't work. No reception possible.
Now, if I'm getting good reception now is the 3rd satellite that far out to get a signal from?
So now I guess I'm waiting for the "supervisor" of the install company to come out and verify all of this.
This has been going on for a while now,should I just cancel my subcription with dish and get direct tv like my neighbors?
It sure would be nice to know what to do.
To be fair to the installer, I did tell him that with very severe storms I can lose a sgnal, and was curious if this was common-that's when he said he could'nt do an install-would'nt he know for sure if he actually went onto the roof and took a reading?
Thanks for taking the time to read this."
That was my email-here's the reply...
"Would you like me to send a field service manager for a second opinion?"
Here's my next email...
"Well, it's either that or I get Direct"
Then his..."You would have to purchase all three from DirecTV. They don't have a leasing promotion for three HD DVR's either. "
Now at this point I'm boiling-because I don't even want 3 receivers.And these emails are not edited-I only left off the names-this is the extent of his emails to me.
So here's the last one I sent...
"Apparently you're not catching my drift.
I never signed up for 3 units any ways,you must be the guy that took my order the first time and got it wrong.
I'm wanting to get service using an hd dvr,plain and simple-I never asked for freebies, or anything about how much,this is just the service that I want,please feel free to re-read my initial email to you.
Now, is there a way to get someone to get this done?"
And that's the last I heard from the "ceo".
Honestly, am I just being too selfish here?
Thanks for reading!
Back in early nov,like the first week, I got a call from dish trying to upgrade my equiptment sinse I was a preffered member and all.
So I decided maybe it's time to give in to the Empress's constant badgering about not having a tivo and decided to get a dvr.
Well, the special of the day was a new hd dvd for free along with 6 mo free hd. Cool,I thought. I ask about upgrading my old 5000 rec, absolutely the salesman says.
So I say I want a 622 or 722, along with a 222 and he says thats no problem,only he wasn't sure if they had any 722 available. I say that's fine set it up.
So I wait 2 weeks for the install,Nov 6th,take the day off and wait, The install tech shows up at 11:40am,well, at least it's before noon-right.
We go over where everything goes and he pulls out the work order...
Ok, you get a 211 here and a (I honestly don't remember the other number at this point I'm bummed about the hddvr) whatever number here that has NO hd.
I'm like uhhh-no.
We go over some other things and I tell him about my occaisional loss of signal in bad storms(trying to get a feel if it's common or not).
So he tells me I don't have a good enough LOS, so if that's true why are the signal numbers so high? 87 and 79.
Anyways, he says that if we move the dish over here it'll work better,whatever.
So now he doesn't have the equiptment I origionally agreed on getting,and a call to Dish says I have to pay $249 for all of this this. Needless to say,I cancel this and call dish myself.
New csr now,round 2. I talk to a gal and we get everything squared away, next soonest install nov 22nd.
I hang up not realizing that's turkeyday-this won't work.
I call back and get the automated thing-reset appointment for the 16th-now why didn't I get this date the last time? Whatever.
So round 3...
The next installer shows up...Not as professional attitude as the last guy-could be a problem.
YUP,I was right.
He walks into the back yard and says this won't work,this is after we go over everything that the last installer and I talked about. He says, I think that you might have a problem with getting signal back here- So I tell him what the last tech said about moving it over a bit. He wasn't interested in that idea.
And again...whatever.
So he proceeds to tell me that a "supervisor" will come out to verify or deny his thoughts-I ask when-he doesn't know.
So he leaves,I leave right behind him.He proceeds to pull over and get out of his truck to talk to the direct tv installer that is puttin up a dish 3 houses away from mine.How ironicis this?
So another week goes by,no word from the supervisor so I call dish-of course they don't know nuttin'.
So if I haven't bored you yet here comes to good stuff-
I email DISHCEO....
read on.
"I've been a dish customer for quite some time.
I was contacted a while ago via one of your telecomunicators wanting to give me an upgrade on equiptment.
I decided it would be good because I've had numerous problems with the 811 I purchased when it forst came out-and I learned that it was "old technology" not long after that purchase.
Long story short, the "sales guy" for lack of a better term laid out a package of the 622 or the 722(wasn't sure which one I would recieve-1st red flag there) and repacing my 5000 receiver with a 222.
This way I would be able to utilize two of my hdtv's and be able to use a dvr.
When the installers showed up they had a workorder for something entirely different,and after calling dish about this they were told I would need to pay for all this "upgrade".
I make a call into dish after the installers leave(per their advise) and got the order corrected.
Now I need to pay an additional $50 to recieve the 722 and will still get the 222 and be able to use a dvr for the wife.
A different installer shows up and says it won't work. No reception possible.
Now, if I'm getting good reception now is the 3rd satellite that far out to get a signal from?
So now I guess I'm waiting for the "supervisor" of the install company to come out and verify all of this.
This has been going on for a while now,should I just cancel my subcription with dish and get direct tv like my neighbors?
It sure would be nice to know what to do.
To be fair to the installer, I did tell him that with very severe storms I can lose a sgnal, and was curious if this was common-that's when he said he could'nt do an install-would'nt he know for sure if he actually went onto the roof and took a reading?
Thanks for taking the time to read this."
That was my email-here's the reply...
"Would you like me to send a field service manager for a second opinion?"
Here's my next email...
"Well, it's either that or I get Direct"
Then his..."You would have to purchase all three from DirecTV. They don't have a leasing promotion for three HD DVR's either. "
Now at this point I'm boiling-because I don't even want 3 receivers.And these emails are not edited-I only left off the names-this is the extent of his emails to me.
So here's the last one I sent...
"Apparently you're not catching my drift.
I never signed up for 3 units any ways,you must be the guy that took my order the first time and got it wrong.
I'm wanting to get service using an hd dvr,plain and simple-I never asked for freebies, or anything about how much,this is just the service that I want,please feel free to re-read my initial email to you.
Now, is there a way to get someone to get this done?"
And that's the last I heard from the "ceo".
Honestly, am I just being too selfish here?
Thanks for reading!
17 Replies
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2628 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/N2oPp-plZEw
Direct YouTube Link - Agentic AI Security: Why Unconstrained Agents Alarm CISOs #shorts
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TWIT Live Feed
View: https://www.youtube.com/shorts/N2oPp-plZEw
Direct YouTube Link - Agentic AI Security: Why Unconstrained Agents Alarm CISOs #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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4 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=fHY_0D10LGw
Direct YouTube Link - AI, Coding, and SpinRite
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=fHY_0D10LGw
Direct YouTube Link - AI, Coding, and SpinRite
TWIT's Website
TWIT Live Feed
0 Replies
·
3 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=w8ylZleSQCE
Direct YouTube Link - The OpenCode Cyberattack
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=w8ylZleSQCE
Direct YouTube Link - The OpenCode Cyberattack
TWIT's Website
TWIT Live Feed
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4 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=uu8iBMhokOk
Direct YouTube Link - Apple's Foldable Phone Is Finally Here
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=uu8iBMhokOk
Direct YouTube Link - Apple's Foldable Phone Is Finally Here
TWIT's Website
TWIT Live Feed
0 Replies
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2 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68579 Replies
·
2676120 views
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
29 Replies
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765 views
I remember this in the news too...
www.nbcnews.com
$14,000 spent on rented rotary phone
A widow rented a rotary dial telephone for 42 years, paying what her family calculates as more than $14,000 for a now- outdated phone.
www.nbcnews.com
That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.I remember this in the news too...
$14,000 spent on rented rotary phone
A widow rented a rotary dial telephone for 42 years, paying what her family calculates as more than $14,000 for a now- outdated phone.
Lifetime Supporter
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
126 Replies
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2157 views
I haven't posted in almost 17 years. Over the air, sat, offline, anything-but-the-internet is still one of my avid pursuits. Been playing with offline tv viewing and offline web browsing. I have great appreciations for this site still being here. It's so hard to find public communities that haven't sold out to social media company.
0 Replies
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21 views
Pub Member / Supporter
Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank 
46 Replies
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1134 views
Take the cover off, show me pics of the board of the bad one and also the bottom of the board. I'm an old hardware electronics tech plus a satellite dealer; I fixed a lot of FTA and regular receivers. I may be able to fix it for you. And yes, they got hit by lightning; it's best to email me the pics at diamondsatellite@snet.net or call me at 203-232-8888. I give you a 50-50 chance of fixing it; I do have spare parts. my phone is a fliptop phoneHello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Gary
More room for the return of the Plague & Pestilence?
S
a good surge protector will help to.Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Pub Member / Supporter
Now that I'm retired, obviously I have different health care insurance. I take 2 prescriptions. With my old insurance I didn't have to pay for either of them, now I do. It's not a huge amount but it led me to dig a little into the cost of prescription medications. I have been using Walgreens for the longest time. But what I found was that Walgreens price is 4.8 times more for one of my prescriptions and the other is 2.3 percent more compared to the lowest price pharmacy. If you pay for prescription medications you might want to have a look at trumprx and see if you can get a lower price.
11 Replies
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86 views
Actually I take just 2 prescriptions, Atorvastatin and Lisinopril. They cost me $6 each for 100 pills. Next year that will be nothing.That's ok. I probably take enough for the two of us.
God knows what Bobby takes. Maybe so much they count as a meal?
