Hi Group,
A quick note to let you know, the pricing structure is changing in a
fairly sweeping way. 12:00 AM 08-01-04 for all time zones.
These changes will not affect current customers, so long as you
'DO NOT CHANGE YOUR SERVICES' ahem. I didn't mean to yell, but this
is a very important point.
The pricing and packages you have now are good through 12-31-04.
**Should services be changed**, we will have *absolutely no way* to
get you back on what you had.
Charter Customers please understand this means if you change your
plus pak, you will be subject to the new pricing. In the past we've
been able to fix most errors with the free plus pak...this will no
longer be the case.
So long as you leave things, just as they are...you will be fine.
You will be able to add plus paks at the new price, without affecting
the basic VOOM price...and that's about the extent of the changes
which will not affect your current pricing.
I didn't bring the new pricing home with me, so I won't share that
now. Would rather be quiet than quote something wrong.
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