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C
Last reply · posted in DISH Network Support Forum
Here is a chat session I had with a live chat rep.


Please wait while we find a representative to assist you...
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
You have been connected to (03)Susan J.
(03)Susan J: Welcome to Dish Network. How may I help you today?
Christopher: Yes I would like to know why my current balance says $269.04, when yesterday it said $120.64, where did this $148.40 charge come from?
(03)Susan J: I will be glad to help you.
(03)Susan J: Please give me 2 minutes while I pull up your account and assist you further.
Christopher: ok
(03)Susan J: Thank you for your patience.
Christopher: No problem
(03)Susan J: I see that, the bill due on 12/21/07 is $120.64 , however on 12/19/2007 Cinemax was added for 1 year for $141.33 that's the reason the current bill shows the balance of $269.04.
Christopher: Yes but I talked to a csr on the phone, the deal was for cinemax for 1 year for 1 cent.
(03)Susan J: Please give me 2 minutes while I check this for you.
Christopher: Ok
(03)Susan J: Thank you for your patience.
Christopher: Not a problem
(03)Susan J: I see that, you are signed up for Cinemax one year free promotion and the charge showed up on the account and please do not worry credits will be taken care off.
Christopher: So what about the 148.40 charge?
Christopher: it supposed to be 1 cent not $148
(03)Susan J: The credits will be processed.
(03)Susan J: Do not worry.
Christopher: Oh ok
Christopher: Thank you
(03)Susan J: It was my pleasure assisting you!
(03)Susan J: Is there anything else I can assist you with?
Christopher: Thnak you and have a great night! No thats it, the charge scared me a bit just wanted to clear that up thank you
(03)Susan J: Thank you for chatting with Dish Network, have a great day!
spacer.gif




Now having all of that, am I still having to pay the 148.40 charge? Or is that there for credit purposes? And that I dont have to pay it.

Thank you guys!
10 Replies · 4455 views
M
After reading this thread yesterday, I checked my account. They did the same thing to me. They charged me the regular Cinemax yearly rate, which came out to $139.34. I got them to fix it, and the credit was posted to my account this morning, minus two days of Cinemax for $0.79. I would suggest if you don't see a credit for $148 dollars, you need to call again.
Jim5506
Dish website is currently down - cannot check my account - but I will.

I signed up via on line chat and I saved the text of the chat.
stilllearning
I was just on Dish's web site. I can't find the web chat. Can someone point me to it? Thanks.
C
After logging on to my account, they did fix it, and it was moved to a la carte.


To get to live chat, somebody said that its on the left bottom of the screen. I however couldnt find it. So I just searched for "live chat" and clicked the second link. Hope that helps.
Jim5506
It's the end of my billing cycle, my account is unavailable because they are updating it.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68580 Replies · 2676215 views
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long_time_Dish
Find A Way To My Heart - Phil Collins
  • Like
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dishstaller
Heart of Glass - Blondie
long_time_Dish
Magazine - Heart
H
Harden My HEART-Quarterflash
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ClarkGable
My Heart Will Go On - Celine Dion
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 10 views
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 5 views
SuperDish_Fan23
Last reply · posted in DISH Network Support Forum
Why are ViP922s So rare? like its crazy how ebay has none, i checked everywhere, also, i got a ViP222k now, which is actually activated!
29 Replies · 782 views
S
remembers when ATT had stores and leased home phones
dishstaller
My Wife was recently in an antique store and saw a rotary desk phone and it had one of those sticker overlays that had a business listed with phone number under each number on the dial. She looked closer and it had my old Radio Shack listed under the 8...she bought it. Pretty cool keepsake. Back then I rented vhs movies as well so I had it listed as Radio Shack / Movie Gallery and then the phone number.
Almighty1
I remember this in the news too...

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Bobby
I remember this in the news too...

That is a misnomer. In the old days you subscribed to telephone service. That included the telephone line and one telephone. An extension cost $1 a month extra. So that $14,000 over 42 years was for the service not the leased telephone. There is no way they paid $28 a month for 42 years for a leased telephone.
HIFI
2.webp
2.webp
anybody remember this disaster ?
  • Haha
Reactions: dishdude
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
126 Replies · 2166 views
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rvvaquero
Jerry Jones and Jimmy Johnson had an argument about who was responsible for the dynasty building of the early 90's Cowboys.

The rest of us figured it out in about 3 years, Jerry has had over 30 years but still can't admit it. It's all he lives for, to show everyone he can put together a winner. I don't think he can. His kids only know what he taught them.
HipKat
Week Six Balls and Goats and WTH is Going On in The NFL??

Browns. 1st place in the North. Yup. Believe it or not

Chiefs. Undefeated.

Titans. Won a game ! .... Colts I know, but still.

Saints. Won a game after a while.

Steelers. Having the same season they always have. They somehow find wins on their way to an unceremonial 1st round exit. Mike Tomlin is proud.

Cards. Won a game without scoring a single touchdown

Broncos. How they manage to win games with the dogshit offense they have should be studied.

Bears. Caleb's back and so is their mojo.


Goats

NFC East. For the 2nd straight week no team from this clown show of a division won a game. Eagles are cooked without Hurts. Who's not that good anyway. Commanders suck, Dallas is well ..... Dallas and the Giants have no QB.

Ravens. Lamar is out (as usual). But still. Losing to the Browns is never ok.

Chargers. Still can't win.

Rams. So much for the powerhouse team. They are 2 games under .500

Seattle. Lost to the offenseless Broncos.
Y
Jerry Jones and Jimmy Johnson had an argument about who was responsible for the dynasty building of the early 90's Cowboys.

The rest of us figured it out in about 3 years, Jerry has had over 30 years but still can't admit it. It's all he lives for, to show everyone he can put together a winner. I don't think he can. His kids only know what he taught them.
Johnson built it, but without the Herschel Walker trade, it never happens.
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b4pjoe
Johnson built it, but without the Herschel Walker trade, it never happens.
Jerry made himself General Manager after he bought the team but make no mistake Jimmy engineered that trade. As well as a lot of others at the time.
rvvaquero
Jimmy Johnson is a football guy. Jerry Jones is a marketer (hustler).

When I see a football player get a 15 yard penalty for unsportsmanlike conduct (like taunting) in a close game, I often wonder what he was thinking. Was he thinking, I'm doing everything I can to make this a better team and help win a championship? Or, was he saying to himself, I want everyone to notice how great I am?

Johnson inspires one, Jones the other.
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S
· posted in The Chit Chat Club
I haven't posted in almost 17 years. Over the air, sat, offline, anything-but-the-internet is still one of my avid pursuits. Been playing with offline tv viewing and offline web browsing. I have great appreciations for this site still being here. It's so hard to find public communities that haven't sold out to social media company.
0 Replies · 28 views
SkyWatcher57
Pub Member / Supporter
Last reply · posted in Free To Air (FTA) Discussion
Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank :rolleyes:
46 Replies · 1152 views
(((Garyd)))
Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank :rolleyes:
Take the cover off, show me pics of the board of the bad one and also the bottom of the board. I'm an old hardware electronics tech plus a satellite dealer; I fixed a lot of FTA and regular receivers. I may be able to fix it for you. And yes, they got hit by lightning; it's best to email me the pics at diamondsatellite@snet.net or call me at 203-232-8888. I give you a 50-50 chance of fixing it; I do have spare parts. my phone is a fliptop phone
Gary
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navychop
More room for the return of the Plague & Pestilence?

;)
S
Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank :rolleyes:
a good surge protector will help to.
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SkyWatcher57
Take the cover off, show me pics of the board of the bad one and also the bottom of the board. I'm an old hardware electronics tech plus a satellite dealer; I fixed a lot of FTA and regular receivers. I may be able to fix it for you. And yes, they got hit by lightning; it's best to email me the pics at diamondsatellite@snet.net or call me at 203-232-8888. I give you a 50-50 chance of fixing it; I do have spare parts. my phone is a fliptop phone
Gary
Hi Gary, still working on getting you those
Hi Gary, just saw this, ok, I'll grab some pics tomorrow and post them. thx
Still working getting you those pictures, nice weekends means yard work and fall prep, thanks
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k4otl
Anybody know how to add "hidden" audio channels like for 101 W Ku or 105W C band on these recvr's? I've exported the database file but don't have anything that will read or edit it.
cyberham
For 105W C, you scan in the Westwood tp normally. Then select the audio channel you want. Not necessary to manually enter. On 101W, you must manually enter.