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jcrandall
Staff member HERE TO HELP YOU!
Last reply · posted in DIRECTV CE Discussion Forum (Now CLOSED)
Systems in this CE / Version

HR21-200 {CE:01:03} - 0x01FE

HR21-700 {CE:03:09} - 0x1FE

Software Download Window:
Friday: February 8, 2008: 11pm - 2:30am ET
Saturday: February 9, 2008: 11pm - 2:30am ET


PLEASE READ THIS FIRST! CE DOWNLOAD WARNINGS / AGREEMENT

PLEASE READ THIS SECOND! CE DOWNLOAD INSTRUCTIONS

If you have any issues with this CE release, please post them in this thread. We'll try to help, and DirecTV will see / be aware of your issue :)


-----------------

CHANGES FROM THIS RELEASE:



  • [*]System stability improvement
    [*]Guide performance improvements
    [*]Video over media share improvements
    [*]Guide Acquisition stability
    [*]Playback while downloading VOD improvements

------------------

CHANGES FROM PRIOR RELEASES (since last national release):

  • Change "As Broadcast" to "Original Format" in HDTV screen
  • APG archive fails to restore
  • Random system hang during APG archiving
  • Reboot after 30-40 hours
  • Random system hang due to internal cleanup
  • Trickplay stability
  • iTV mix channel
  • Repeating VOD title on homepage with arrow down
  • Clock round-up
  • XM background appearing on playback
  • Modem firmware upgrade
  • Stability
  • Access to record options when no scheduled episodes are present
  • Allow deletion of bookmarks during playback
  • Missing folder icon
  • Remove Menu widgets after selection is made
  • Audio options update with a channel change
  • Frozen animated thinking icon in "Please Wait" OSD
  • Purchase options update correctly after cancelling a purchase
  • Correct behavior of live TV transitioning from playback
  • Failed data acquisition not timing out
  • IP address update detection
  • Lockup caused by keyword search
  • ITV slow loading with addition frame filters
  • Text missing on Game Lounge games
  • Sluggishness due to multiple instances of slow scheduler updates
  • Add HTTP error codes to history
  • Reset resolution and aspect ratio on Reset Defaults
  • Reset Resolution after Reset Everything is performed
  • Random Insert valid access card OSD displayed
  • PPV price not appearing in info screen
  • Slow navigation in the To Do list
  • Unable to show "Channels I Get" for current favorite in Favorites screen
  • No green button hint at last DoD homepage
  • Updated status in system info panel
  • Unable to sign-up in Game Lounge
  • Audio drops when catching up to live TV from live buffer
  • Black screen on channel change
  • Failed recording
  • No trickplay after running system test
  • Incorrect content in showcases screen
  • Access to record options when no scheduled episodes are present
  • Able to delete bookmarks during playback
  • Audio options update with a channel change
  • Frozen animated thinking icon in "Please Wait" OSD
  • Purchase options update correctly after cancelling a purchase
  • Correct behavior of live TV transitioning from playback
  • Failed data acquisition not timing out
  • Correctly display PPV purchase date and time
  • Adding "Please Wait" OSD when switching languages
  • Improved Interactive Channel loading
  • Audio service label for NASCAR
  • Unable to record all 14 audios for NASCAR
  • Audio and format toggling display current first then toggle
  • Faster boot up
  • Frozen video on PPV when purchased after preview window
  • Search by channel results
  • Recent searches by channel
  • Delete warning icon in the playlist
  • Displaying of title in delete confirmation OSD when parental controls are locked
  • Duplicate titles in Showcases
  • Remote recording not recording zero episode and some VOD titles
  • Please Wait OSD on the ToDo list not clearing
  • Retain VOD queue items if reboot without guide
  • Correct reboot behavior after resetting everything
  • Dolby Digital Audio functionality
  • HDMI audio on Media Share
  • Add View previous channels in TV Option unconditionally
  • Tuning and recording iTV channels
  • Pause/Play not continuing at paused position
  • Boolean keyword search
  • Switching from no-VOD home page to VOD home page
  • Mediashare play/stop issues when going into standby
  • Resolution handling with Native on
  • Guide never reloads after Antenna Setup
  • FFWD 1X with VOD content in A3 but MPEG2 content
  • Stuck on step 1 of 2 after software download
  • Degradation of HDMI Dolby Digital when switching from Media share playing Dolby Digital audio
  • 02 - Minor UI polish for guide favorites
  • 02 - Boot behavior improvements
  • 02 - Minor Audio improvements
  • 02 - Stability improvements
  • 02 - Performance improvements

New feature(s)
  • Winter Welcome Screen
  • Ability to hide adult channels
  • Display suggestion OSD when a HD channel without HD resolution selected
  • Quick Menu changes
  • Yellow key activates Options menu in appropriate screens
  • Add cell coloring for unsubscribed channels in the guide
  • Green key audio cycling when viewing video
  • Keep Live Review Buffer when playing back recoded content
  • Pressing the ENTER key in full-screen displays Receiver's ID
  • Ability to test HD Conus transponders during guided setup
  • Improve signal meter responsiveness and transponder scanning
  • Display SWM Version
  • 30 Second SKIP enabled by Keyword Search 30SKIP (30SLIP to revert to slip)
  • 02 - Series Link retention up to 10 items
81 Replies · 9135 views
B
I belive that I have found a problem with the last update on the 9th. I found that if I pause and try and restart it freezes. I have to either change the channel and come back or start a prerecording and then exit shortly there after. You should be able to pause and restart but I have no luck. How do I report this problem?

Thanks,
silversurfer
I have noticed a possible problem with this software and NASCAR hotpass. While watching the recorded playback of the Jeff Gordon channel during the Daytona 500 if I switch audio from Hot Pass audio to Team Radio the audio would take about 10 seconds to come in and then when I switch back to Hot Pass audio it would not come on until I stopped the recording and started it again. It was working fine in the beginning but it happens everytime now.
afsilverman
I have noticed a possible problem with this software and NASCAR hotpass. While watching the recorded playback of the Jeff Gordon channel during the Daytona 500 if I switch audio from Hot Pass audio to Team Radio the audio would take about 10 seconds to come in and then when I switch back to Hot Pass audio it would not come on until I stopped the recording and started it again. It was working fine in the beginning but it happens everytime now.


All I know is im glad i did not buy it because it is freezing up and going in nd out and the Audio is the only thing that is stable
berck
I haven't really tested out VOD, but I have noticed that the interface on the CE is a tad slower than the old national release. Its been tolerable for the most part, but the other day it did something I hadn't seen with D equipment. I used to see this every other day on Comcast DVR equipment. It took a while for the HR21-700 to respond to my selections, then it caught back up. I watched about four or five operations go off immediately. This was something very frustrating with Comcast equipment, and I hope the wring this bug out before deploying it nationally.
B
I belive that I have found a problem with the last update on the 9th. I found that if I pause and try and restart it freezes. I have to either change the channel and come back or start a prerecording and then exit shortly there after. You should be able to pause and restart but I have no luck. How do I report this problem?

Thanks,
I did a reboot and everything worked a lot better.

As far as the jeff gordon channel, I wathced it yesterday and it worked fine. But it was not in HD. That sucked.
C
MY HR21 is freezing everyday and I have to reboot it once a day now. I know many are having this same issue, but is DTV just okay with us rebooting everyday to "fix" the problem? Is it hardware or software based? So far, despite the great picture, I've been very dissatisfied with the product.
mlbfans
My major problem is sometimes the light flashes and the remote works and other times the light doesn't flash and the receiver won't respond...
I have the H21-700...
Bobby
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.

As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
698 Replies · 164663 views
Bobby
WC, Mexico vs South Africa, Thursday 6-11, 12PM PDT, Channel 540-01.
WC, Korea Republic vs Czechia, Thursday 6-11, 7PM PDT, Channel 540-02
Bobby
WC, Canada vs Bosnia and Herzegovina, Friday 6-12, 12PM PDT, Channel 540-01.
WC, USA vs Paraguay, Friday 6-12, 6PM PDT, Channel 540-01.
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Bobby
WC, Qatar vs Switzerland, Saturday 6-13, 12PM PDT, Channel 540-01.
WC, Brazil vs Morocco, Saturday 6-13, 3PM PDT, Channel 540-01.
WC, Haiti vs Scotland, Saturday 6-13, 6PM PDT, Channel 540-01.
WC, Australia vs Türkiye, Saturday 6-13, 9PM PDT, Channel 540-02
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Bobby
WC, Germany vs Curaçao, Sunday 6-14, 10AM PDT, Channel 540-01.
WC, Netherlands vs Japan, Sunday 6-14, 1PM PDT, Channel 540-01.
WC, Côte d'Ivoire vs Equador, Sunday 6-14, 4PM PDT, Channel 540-02.
WC, Sweden vs Tunisia, Sunday 6-14, 7PM PDT, Channel 540-02.
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Bobby
WC, Belgium vs Egypt, Monday 6-15, 12PM PDT, Channel 540-01.
WC, Saudi Arabia vs Uruguay, Monday 6-15, 3PM PDT, Channel 540-02.
WC, Iran vs New Zealand, Monday 6-15, 6PM PDT, Channel 540-02.
Gary Toma
Staff member Pub Member / Supporter Cutting Edge
Last reply · posted in DIRECTV Technical Resources Forum
The TPN Map Excel Presents all DIRECTV Channels:
National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)
Additional tabs provide:​
OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders
Domestic Satellites
@99W...... D11, D14
@101W.... D9S, D16
@103W.... D10, D12, D15
@110W.... D5
@119W.... D8​



See also

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions
1971 Replies · 910633 views
K
604 Pursuit HD is testing

Women's US Open Out, Men's US Open and World Cup in

The World Cup Bracket on 205-6 and 407-2 will be repurposing CINEHD 154
(There will be a mix on one of the 205s and 407-1)

The Vegas specific slate for KTNV is repurposing Dispute Slide 1 Test 9109
lordodogg
604 Pursuit HD is testing
Interesting. I remember that being HD-only for a bit a long time ago and then it was back to SD-only.
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lordodogg
Interesting. I remember that being HD-only for a bit a long time ago and then it was back to SD-only.
looking at the old maps, that was from March 2017 to June 2019.
lordodogg
Starz is apparently dropping all of the west coast feeds of their networks tomorrow. FiOS has already dropped most of the ones they carried and I imagine DirecTV would be affected with STZw on 526 and SENw on 536.
lordodogg
seems to actually only be affecting their sister channels, not the main channels
K
Starz, Starz Encore and Starz Encore Westerns are keeping their west coast feeds. The rest of the Starz, Starz Encore and Plex channels will only have East coast feeds
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zippyfrog
Pub Member / Supporter Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.
10 Replies · 134 views
T
Does cable charge box rent?
R
Does cable charge box rent?
The cable company I was with years ago did charge $9.99 for a receiver.

RJ T.
From Illinois
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R
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?

As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.
I went to try to add the Heartland channel as dummy to see what it would do for me as I own my receiver and have DISH Outdoors and this is what mine shows. (Note however I had to take the 2nd receiver I told you I added the other day off because I was told you can only have 1 receiver when you have a one outlet on the Dish Playmaker and was having issues with the 2nd receiver and I didn't know that and that was done yesterday as well so I am back to one receiver.)

Let's upgrade your package.

Your monthly bill will increase by $6.00 per month.

Breakdown

June 11, 2026 - July 11, 2026
You are changing your programming in the middle of the bill cycle. The bill shown below is your bill for next month including prorations and credits. Your following bill will return to the fixed rate. This bill will take effect from now until July 11, 2026.
Monthly Services
$86.99

Flex Pack
$72.99
Local Channels
$14.00
Add-Ons
$68.98

National Action Pack
$12.00
Regional Action Pack
$12.00
News Pack
$10.00
Paramount+ with Showtime
$10.00
Drama and Classics Pack
$6.00
Heartland Pack
$6.00
Starz Encore Movies
$6.00
On DISH Magazine
$4.99
Starz 2 Mo ($11)
$1.99
Prorated Charges
$7.93

Heartland Pack Jun 11 - Jul 20
$7.93
Order Total
$7.93

Prorated Total
$7.93
Due Today
$7.93

Transition Bill Total
$156.10
Proposed Changes

Your monthly bill will increase by $6.00 per month
Monthly Services
$86.99
Add-Ons
$68.98
FCC Regulatory Surcharge
$0.13
Taxes & Surcharges
$0.00

Monthly Total
$156.10
Prorated Total
$7.93
Order Total
$7.93

Due Today
$7.93

Sounds like an issue with DISH Billing

RJ T.
From Illinois

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zippyfrog
I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.
R
I asked again, and the rep I talked to said it is a glitch and that "Access for TV" shouldn't be there - the rep pulled up my future month bills and that charge isn't on it. So I am not going to worry about it right now, but it will be interesting to see when the price changes happen later this year. Will this line item show up? The fact that it is a specific item that is different from anything makes me think it is more than a glitch. But we shall see.
I am hoping they don't add this down the road. Things are expensive the way it is now. Even DIRECTV allows the first receiver free. This would go against DISH and DISH is already loosing subscribers I wouldn't think they would do these kind of tricks but you never know. Always look at your bills for unknow charges. I heard horror stories of people getting charged for things they didn't know were there.

RJ T.
From Illinois
zippyfrog
Pub Member / Supporter Lifetime Supporter
· posted in The Phone & Tablet Zone
I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.
0 Replies · 2 views
T
Last reply · posted in DISH Network Support Forum
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
2 Replies · 40 views
HipKat
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
First off, great TV. I'm torn between the 77C5 or the 77G5.
It sounds like the handshake between the Receiver and the TV is having a problem. Are you using the free cable that came with the Joey or a higher speed HDMI cable?? That's the f irst place I'd look
R
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
First off, The analog to digital switch, also known as the digital television transition, is the process of converting older analog television broadcasting technology to digital broadcasting. It's used through coaxial cable for the an antenna during the mandatory switch from Analog to Digital on June 12, 2009. You either had to get a converter for your analog (Tube TV) or use a converter box that has the analog or digital tuner or an HDTV which your is and has the tuner built in. Your TV is HD and using an HDMI Cable and nothing is connected by coaxial cable so this wouldn't apply.

In my theory it probably means a new TV. I had a TV go out on my switching between the Smart Screen from the HDMI inputs before because they went faulty. Sometimes electrical surges can cause this. If you have an older home or rent an older home or apartment sometimes the electrical outlets are not grounded and these days HDTV's need a ground which can cause them to malfunction and go bad quicker. Never plug it directly in an outlet. It will damage the TV.

Hope I could be of some assistance.

RJ T.
From Illinois
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Y
Pub Member / Supporter
· posted in The Sports Section
Mexico takes on South Africa to open the World Cup Final (it is called the Final... this just isn't the World Cup Final... Final). The tournament has been plagued with rife malfeasance as FIFA has been committing all sorts of fraud with the ticket sales. Hotel rooms have gone unfilled as the prices to attend a game and stay somewhere are through the roof. I swear this is impacting Mansfield, OH hotel rates which are higher than average for the Indycar race. And there is a broadening VAR presence which will ruin things as nothing worse now when scoring a goal and knowing you can't quite celebrate yet as they check to see if a player was offside by a pixel a half-hour ago.

The Group Stage used to mean something, but now 32 of the 48... yeah, 48 teams are going to the Knockout Round. Getting into the Knockout Round used to be a big deal, even for the US. But now... if you don't lose all of your group stage games, you get to move on. Oi! And this is avoiding all the political stuff!

I have never been so unexcited for a World Cup before. Every game used to matter. But FIFA be darned if they don't try to squeeze out every dime they can out of the players, refs, and fans.
0 Replies · 8 views
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Sports Section
Anybody been following the Tournaments? I've been watching all weekend on the various ESPN's...
1128 Replies · 100782 views
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dfergie
Not a good inning… Kavan coming on could be the nail.
dfergie
Better team won tonight…
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osu1991
Well crap. That wasn't fun. Oh well on to the CFL opener on cbs sportsnet.
RaiderPower
"In the end, there can be only one" - Duncan MacCleod of the clan MacCleod
dfergie
Last weekend I got in on a MLB game top of the 8th 1-1, first thought was extra innings... :D and it actually went extra after the 9th.
Catching a little of the AUSL, something to watch when I can't get into anything else.
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dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Sports Section
112 Replies · 2740 views
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Y
Caught up to the 500... err... k in St. Louis. What a race! Andretti Motorsport were doing very well with Ericsson and Kirkwood, meanwhile Power was moving up the grid. Veekay started cautiously. He was working the tires just right, becoming more lethal later in the stint. Rasmussen was racing likewise, not nearly as insane as he has in the past. Palou was leading the race, in a shocker to all. Caio Collet was having a wonderful ride, making Ferucci potentially sweat a bit. Rain came, rain went, rain came, rain went. Generally mild sprinkles, but enough to pause racing on an oval.

Palou would kind of send Siegel into the wall. Siegel really didn't do much wrong. As he noted, you have to turn at some point. Palou had acres of room below and Siegel might have had his ticket out of Indycar stamped. Dixon was doing the fuel thing and got busted twice by yellows, not pitting before the flag came out. Then the most critical happened... Palou ran out of gas on pit lane, effectively giving Newgarden the race lead and win. Newgarden had a very early pit, so he was able to slide in, get service and go. Meanwhile, everyone else was confused and stuck behind Palou for a bit. Once people figured what was happening, Newgarden had a major advantage of several seconds. Newgarden wouldn't look back and when it went green again, he'd hold the lead for the win.

Massive credit to Juncos Hollinger who bested Penske in getting Veekay out before Malukas in a transition that was oddly bizarre. I haven't had time to check, but I'm wondering if Veekay was about to run out of fuel or cut a tire. He was charging late in a stint, got up to fifth, and then tailed back for a few laps to 10th or 11th. It looked like it was over. Went into the pits, and after the pitting sequence was over, Veekay was well inside the top ten again. It was weird. And he charged, getting up to fourth. He made a late move on Rasmussen, but Rasmussen held his position with some great driving. In fact, there was a ton of incredible racing passing, not passing all race long. Veekay would finish 4th. A podium would have been awesome, but it is a great outcome for a guy who hopefully will get a break with a big team. We saw what Veekay could do with a Honda last season with fuel save, imagine replacing Simpson on Ganassi and having speed to go with fuel saving. His 6th at Indy and 4th at St. Louis get him up to 13th in the points standings and only 5 points outside of the top 10.

Ericsson finished second, resigned to finishing behind the current best in the world guy on a short oval. Rasmussen got the final step on the podium, a nice rebound to what has been an otherwise bad year for him, and a good reward to ECR who just extended his contract.
Y
They raced USAC cars at Daytona once. Once! People died. Aj Foyt said 'f this', and left after the first go around. AJ freaking Foyt thought it was crazy! And cars weren't nearly as fast as they are now.

I think they tried Talladega once too.
Y
LeMans qualifying on going. WEC has d9ne a great job expanding the automotive company entries. Even without Porsche, a large nunber of manufacturers.