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ok, i know it's not right and probably immoral and somewhat illegal but here's the situation: I was a directv customer in 1999 when i was transferred to another state. i called directv to cancel my subscription on a particular date and thought that it had in fact been cancelled. There was no yearly contract at that time. Several months later i received a letter from directv stating that i owed them X number of dollars for montly payments that had not been paid. i immediately contacted customer service and informed them that i called and was told that my service would be disconnected on the date i requested but they insisted that no call took place and demanded the money that they claimed i owed. Well, i refused to pay the bill and never did. I have heard nothing from them within the past year or so and i am no back in the city i was in when i had the service but at a different address and phone#.
I called directv just recently in regards to getting service again and they informed me that since i was a previous customer that i was not able to get the free promotion.
Here is a scenario: since i cannot get the free equipment in my name, can i use my daughter's name to get the equipment shipped and also for the programming? she has given me permission to do just that. the one problem with this approach, is that she does not have a major credit card and does not live at this address or this state. Can i use my credit card for the programming activation without the possibility of directv tracing back to my old records? When i had the service in 1999, no credit card was used.
I have spoken with a customer service rep at DTV just recently, without giving my name, and he stated that i could order the equipment using her name and my credit card and that she did not necessarily need a credit card to activate the programming.
when the installer arrives to install the system, she obiviously will not be here, so how do i go about getting the installation performed without her presence?
i expect to get flamed for this but any suggestions or tips would be appreciated.
I called directv just recently in regards to getting service again and they informed me that since i was a previous customer that i was not able to get the free promotion.
Here is a scenario: since i cannot get the free equipment in my name, can i use my daughter's name to get the equipment shipped and also for the programming? she has given me permission to do just that. the one problem with this approach, is that she does not have a major credit card and does not live at this address or this state. Can i use my credit card for the programming activation without the possibility of directv tracing back to my old records? When i had the service in 1999, no credit card was used.
I have spoken with a customer service rep at DTV just recently, without giving my name, and he stated that i could order the equipment using her name and my credit card and that she did not necessarily need a credit card to activate the programming.
when the installer arrives to install the system, she obiviously will not be here, so how do i go about getting the installation performed without her presence?
i expect to get flamed for this but any suggestions or tips would be appreciated.
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5755 views
nic08 said:
I will probably be the one that gets a "Flame" job out of this, but we have been dealing with these kind of issues since 1996. Here are a few steps, that will prevent these kinds of problems in the future.
1. Always write out and send your cancellations to what ever company you are dealing with. This way you have proof of what you have communicated.
2. Write a letter to the VP of Marketing, for those after the fact situations, and ask for some help, so that you can get back on track with the company that you are dealing with.
3. Don't try to circumvent anybody's system, just to keep from straightening out the mess. Take the time to do it right, so that you can get on with your life, instead of having to hide from the problem.
We have specific instructions, for all of our Techs, that if the Customer cannot produce, positive identification, then they are to abort the installation. We are not willing to jeopardize our reputation or dealership, just because someone is not honest enough to tell the truth. There isn't enough money, in the installation, to begin with, why would we lower our ethics or credibility, for someone who doesn't care anyway...
Last but certainly not least, life is too short to help someone cheat!!! If you have an installer that is willing to cheat someone else, do you trust them in your home??? Do you really want someone in or around your home, that you can't trust???
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Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68539 Replies
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2673707 views
Lifetime Supporter
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
116 Replies
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1841 views
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com
Be nice to see a Cowboy headline like that.I guess even the patience of us laid-back Hoosiers has its limits:
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
M
Can we expect to see a new coach if we say "pretty please?"
I guess even the patience of us laid-back Hoosiers has its limits:
Colts relieve general manager Chris Ballard of his duties
Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
Can we expect to see a new coach if we say "pretty please?"
Supporting Founder
Lifetime Supporter
No idea what improvements might be involved.
24 Replies
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1090 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/P4_TzYKwcNY
Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/P4_TzYKwcNY
Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
0 Replies
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21 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/-O2iLThF4z8
Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/-O2iLThF4z8
Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
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18 views
Staff member
HERE TO HELP YOU!
7 Replies
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113 views
Staff member
HERE TO HELP YOU!
Stargate SG-1 cancelled, Atlantis renewed
Monday - August 21, 2006 | by Darren Sumner
The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.
Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
Monday - August 21, 2006 | by Darren Sumner
The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.
Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies
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184157 views
Watch Stargate SG-1 for Free Online | Pluto TV
Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/wVdnjWsw2Uk
Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/wVdnjWsw2Uk
Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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24 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
152 Replies
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1943 views
M
They get cruel sometimes, very very cruel.
. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
They get cruel sometimes, very very cruel.
. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.They get cruel sometimes, very very cruel.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/PSGt6dUXdnI
Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/PSGt6dUXdnI
Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
TWIT's Website
TWIT Live Feed
0 Replies
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29 views