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M
Supporting Founder
Last reply · posted in DISH Network Support Forum
I haven't found a topic that addresses what happened to me. Last week, my wife complained that there were a bunch of channels missing from the guide of our relatively new ViP722 receiver. In my experience, a reset cures a lot of ills, so I held the power button down until the receiver rebooted.

Only it didn't reboot. The TV light came on for a minute and went out for about 30 seconds. While this was happening, the fan ran at high speed. Then, all the front panel lights came on for about 30 seconds. After that, nothing happened. The lights and fan went out.

I tried repeatedly to get it to work, but the same thing happened over and over. I unplugged the unit for a short period, and nothing changed. I called the tech support number and they placed an order for a replacement. I left the receiver plugged in and went back to my 522 until the new 722 arrives.

The next morning, I noticed that some of the front panel lights were on. I switched back to the 722 and it was running again.

This is where it got a little strange. Nothing was recording. I checked and all the timers were there, but there were no programs scheduled to be recorded. For example, I record the NBC Nightly News daily. The title doesn't change, but there were no scheduled recordings although the program guide showed a program every day. I created a new timer for the same program and the programs the next day was scheduled, but the programs for the rest of the week weren't. I created another new timer for the news the next day. That timer, caught all of the programs for the rest of the week.

Each timer scheduled the program for the upcoming week, but nothing was scheduled past seven days (the guide goes out further). For a test, I deleted a timer for Sunday (that's when all of this was going on). I advanced to a week from Sunday, created a timer for the same program. Not only did that program schedule, but the one from the previous week scheduled, too. I finally deleted all of the old timers and created new ones based on the programs that were on for the upcoming week.

I scheduled a new timer for 'Canterbury's Law', a new program on Fox. The times in the timer were correct, but instead of recording the program at 7:00, it recorded the hour prior to the program (6:00-7:00).

That reminded me of something that happened earlier last week. For Tuesday night, nothing recorded. When I went to the recording history, each one said that the program didn't record, because the same episode, recorded one hour earlier on the same channel and it would be a duplicate. For example, Jericho didn't record at 9:00 on Channel 11 because it recorded at 8:00 on Channel 11. It wasn't broadcast at that time and nothing was recorded. Again, nothing recorded for the day!

The 722 is inside a cabinet. It has been there as long as I have had it. The 522 is in the same cabinet and hasn't missed a beat in the 3 years I have had it. The only thing I can suspect is heat, but the cabinet is vented from the bottom and back. Diagnotics shows the HDD high temperature was 138 and average temp is 122. Is that too hot?

I also noticed that I recently received version 449 software. In my past experience with Dish, I have seen issues when a new software version is downloaded. A few years ago, a new version that fixed something or added functionality, would break something else in the process. I haven't noticed this much recently, but I suppose it's possible.

Has anyone else seen behavior like this? I expect the replacement receiver today, but if the problems are not hardware-related, I am not sure I want to waste my time removing the old one and installing the new one.

Thanks for any help anyone can offer.
7 Replies · 1790 views
8
The 622/722 takes about 5 minutes to reboot. If you only waited a minute or two, you rererererebooted and might have confused it. As was said above, the 622/722 is a HOT machine and typically cannot be kept in a closed space. You will need to run cool air into the cabinet and make sure it can circulate around the 722. I use a USB fan on my 622 to keep things as cool as possible. Doesn't make sense that I would be the one who has to fix the problem but I don't want to deal with the replacement/csr run-around so I cool it myself.

Pull the power cord and plug it back in a minute later. Give it at least 5 minutes to come back up. Run a test recording and then program in a one time recording in the next half hour. Then check all your scheduled programming by pressing DVR until the scheduled to be recorded list comes up and make sure nothing is being skipped.

Let us know what happens.
G
Have been having similar problems with one of our 722's. Called tech after we got it back on the last time(2 days ago) and they said we would need to call the next time it happens.

Avg temp 114. Have it on an open shelf, no doors, plenty or room around it.

We've had to reboot it numerous times since we first got it 2 months ago. The other 722 has not been out once.
M
The 622/722 takes about 5 minutes to reboot. If you only waited a minute or two, you rererererebooted and might have confused it.

I'm pretty sure that's not the case. I have had the receiver long enough to know how it behaves when it reboots. Because I was suspecting heat, one of the times I waited to reboot for more than an hour. Also, even though it takes a while to boot, the lights and the screen are not blank during the entire time.


Based on replies from others, would you expect this behavior was due to heat even if it was running without an issue for a month or so before this happened? The conditions in the room were pretty much the same. Can the timer behavior be explained by heat, too? If the unit came back on, is it possible that it was damaged? Could this explain the weird timer behavior? Would you recommend that I return the receiver and use the replacement that was sent?
M
I forgot to mention that the TV is connected to the 722 via and HDMI cable. I also have a sling box and IIRC, I checked output to that too. There is another thread (http://www.satelliteguys.us/dish-hd-discussions/127105-hdmi-after-l449.html)
talking about the HDMI output intermittently not working with L449. Is it possible this is related?

I'd hate to replace receivers if the problem is software-related.
M
In reading the release notes, I found someone who had the same timer issues: http://www.satelliteguys.us/1266334-post122.html. It seems that the timer problems is software-related, not hardware-related.

Has anyone else with L4.49 seen this?
8
The timers firing an hour early and an improper booting cycle sounds like hardware to me, like maybe the drive is bad and the config data used to set the correct time zone and other required OS functions is corrupted. Swap out the DVR and make notes on all the diagnostic data on the new unit when you get it up and running.
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dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in TV Shows
Don't know if any of you have watched this series yet, it would be interesting to see if you feel this review was accurate. It was very humorous to listen to however.


View: https://www.youtube.com/watch?v=9tsDO3y8I2c
2 Replies · 102 views
KAB
KAB
What a "pile of slop" review! I liked the show.
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Y
What a "pile of slop" review! I liked the show.
If the review is like the article, oi! Eighteen paragraphs into the review and... all they've done is not really talk at all about the actual thing they are reviewing.

Halfway into the "written" review, I know more about how the writer "thinks" than I do about what they are writing about. I understand their politics, their self-overestimated understanding of film, their inability to be funny.

Takes about 22 paragraphs to get to one that starts "Anyway, the story kicks off...". Talk about Slop! 😂
K
Pub Member / Supporter Lifetime Supporter
Last reply · posted in TV Shows
Season 2 order already in hand:

'Star Trek: Starfleet Academy' Renewed for Season 2, Tatiana Maslany to Guest Star in Season 1

I've not been optimistic about this show based on what I've read so far. Seems to be aimed at a younger audience. Interesting though that Tatiana Maslany will have some sort of role.
91 Replies · 3663 views
K
I'm sure I will watch at least the first episode but I am not optimistic.
Here i am over a year later and just finished season 1. Not great but not as bad as I was expecting. Did not care for the barefoot captain stuff but overall ok. Actually looking forward to see what they did for season 2.
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MikeD-C05
Here i am over a year later and just finished season 1. Not great but not as bad as I was expecting. Did not care for the barefoot captain stuff but overall ok. Actually looking forward to see what they did for season 2.
Yeah, the foot stuff was just nasty. I kept thinking of how dirty her feet would get traipsing around shoe-less. Funny, I love being shoe less at home and never wear shoes indoors in my home for long, but seeing her laying on all her furniture with her bare feet hanging out just kind of grossed me out.
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harshness
I kept thinking of how dirty her feet would get traipsing around shoe-less.
Where would this "dirt" come from? Dead skin and dandruff?
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MikeD-C05
Where would this "dirt" come from? Dead skin and dandruff?
There would still be dirt ,dust in the future I am sure. So walking around the station like she did she would get stuff on her feet. I am sure the robot vacuum is still going to miss stuff, with all those different alien species running around there.
harshness
There would still be dirt ,dust in the future I am sure.
Where is it going to come from -- specifically?

Why do you think cleaning technology won't improve in the next few hundred years? HEPA filtration was invented as part of the Manhattan Project.
MikeD-C05
Where is it going to come from -- specifically?

Why do you think cleaning technology won't improve in the next few hundred years? HEPA filtration was invented as part of the Manhattan Project.
I don't know, but I still don't like her walking through the station or the academy with out her shoes. It looks unprofessional and very "hippy like" for someone of her status and I personally don't get off to feet, so there is that. ;)
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osu1991
I don't know, but I still don't like her walking through the station or the academy with out her shoes. It looks unprofessional and very "hippy like" for someone of her status and I personally don't get off to feet, so there is that. ;)
Stay out of my office. I rarely have shoes or socks on in the office. My office and business is at home though :clapping
MikeD-C05
Stay out of my office. I rarely have shoes or socks on in the office. My office and business is at home though :clapping
Say, I don't wear socks or shoes in my house either. But for a captain in Star Fleet it looks bad to be walking around the academy with no shoes. Gives off 1960 Hippie vibes.
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Jimbo
Gives off 1960 Hippie vibes.
You say that like it's a Bad thing or something ... :biggrin
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long_time_Dish
Well, look at the way she sat in the Captain's Chair. I didn't say the show should have been called "Captain Chair-Whore" for nothing...
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primestar31
Say, I don't wear socks or shoes in my house either. But for a captain in Star Fleet it looks bad to be walking around the academy with no shoes. Gives off 1960 Hippie vibes.
star trek GIF by HULU


Just sayin...
MikeD-C05
You say that like it's a Bad thing or something ... :biggrin
For a whole generation of adults it was in the 1960s and 1970s.

All In The Family Nostalgia GIF by Sony Pictures Television
All In The Family Singing GIF by Sony Pictures Television
harshness
Females wearing any clothing is unthinkable on Ferenginar.
long_time_Dish
Females wearing any clothing is unthinkable on Ferenginar.
Was never a huge of the Ferengi-centric episodes in Trek...
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68605 Replies · 2677820 views
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sdfntx
Gondoliers, Shakespeares, Overseers, Playboys and Bums - Norman Greenbaum
Bobby
I Wish I Was Eighteen Again - George Burns
harshness
I Wish - Stevie Wonder
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EatMyVolts
Lonesome Road -- The Wonder Who?
long_time_Dish
Lonesome Loser - Little River Band