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Last reply · posted in DISH Network Support Forum
I currently have the platinum HD with Top 100 and would rather get HD only plus locals.

I spoke with a rep and they said I cannot change my programming package and Turbo HD is for new customers. Said even if I canceled my service with them and then signed back up I would not be considered a new customer and still couldn't get the HD only package.

Is this correct? anyone else had a similar experience?
23 Replies · 4737 views
Q
OK, this is bothersome. About 4 months ago I quit Dush because I couldn't afford it. (Ironically I'm a Dish installer)

Now I'd like to sign up again, but I am hearing there is punishment for those who come back anywhere from six months to 1.5 years. What is the timeframe, and what is the punishment? I'll want the same AT100, but rather than the paltry 4 mpeg2 HD channels I'll want Bronze. I'd like to get HBO, etc free for a while too.
TheForce
I don't mean to add confusion to what one CSR told you but I have had AEP plus the HD $10 extras when they added the extras HD channels with VOOM. That was the last time I agreed to any program upgrades. Now my bill states I have the AT250 at 89.95 including all movie premium channels plus locals 5.95 plus HD and HD Platnium at $30. The bottom line of the bill remains the same and my programming remains the same but the names they come up with change often. I also don't pay the DVR fee nor the lease fee which was offered as a bonus. And, speaking of bonuses. I just decided to try out Playboy channel for $14.95 and expecting to have my bill increase by that much plus the tax, I was pleasantly surprised when I got a popup screen that explained I would get a free pass on the HBO and Showtime portion worth $20 for the next three months as thanks for signing up for PB. In effect that will be free PB channel plus $5 discount. This was not thru a CSR but rather through the website.

You know, I think Dish offers these deals based on the size of your account and the time you have been with them.
These probably are not advertised specials. Also, through the website I saw they have a $5 fee for reduction of a portion of your program package. I would call it a cancellation fee and I'm not sure how legal that is in some states.
D
You know, I think Dish offers these deals based on the size of your account and the time you have been with them.
These probably are not advertised specials. Also, through the website I saw they have a $5 fee for reduction of a portion of your program package. I would call it a cancellation fee and I'm not sure how legal that is in some states.


Don't want to make you fell bad or anything but currently E* is giving everyone free HBO and Starz for 3 months who re-up there contract it is even advertised on there main web page on the bottom left hand side in a add.

Here is direct link to the promo terms DISH Network -- Offers

So I assume the web page told you were re-upping your contract for another 24 months? Hopefully the web page gave you some new hardware too otherwise I guess you will be paying full price for that now because you now have a new 24 month contract.

E* has the worst promo on there web page just like D*. You have to be sucker to use either company web page as you will get ripped of always. I learned that from D* a long time ago.
TheForce
Yes, the day before I got a new 722 installed and I did have to agree to a new 24month contract for that. I have no problem with a 24 month deal as I will probably stay with Dish at least that long. I will be re-examining the package options in 3 months again because I may decide to reduce the SD package as I rarely ever watch those anymore. My ideal package would be the best on HD, all of them; all the movie channels; and the news channels HD if available but SD if not. I like surfing the news. I like that Dish has so many options but it does take time to keep up with all their convoluted deals.
I don't know about getting ripped off by reading the web site. Usually I get frustrated when the website stops short of handling the change order and I need to call a CSR anyway. With D*, I remember always getting a deal by negotiating with them over the years. They have had so many management changes over the years it was always a crap shoot as to what you could get. Today, I'm happy not to have to deal with DirecTV. I just own stock in the company and it is a good stock to own. :)
D
I don't know about getting ripped off by reading the web site. Usually I get frustrated when the website stops short of handling the change order and I need to call a CSR anyway. With D*, I remember always getting a deal by negotiating with them over the years. They have had so many management changes over the years it was always a crap shoot as to what you could get. Today, I'm happy not to have to deal with DirecTV. I just own stock in the company and it is a good stock to own. :)

Can you negotiate with the web page? NO go read the threads on Slickdeals and Fatwallet. You will see what some people have managed to negotiate with both D* and E*.

In the E* thread the posts that impressed me the most was by some guy who recently managed to get E* to give him AT250 for price of AT200 based on the fact D* Choice package included many SD channels only offered in AT250. He claimed he used National Graphics and CNBC World as examples to retention department as both are included in every package D* offers but only offered in AT250 on E*.

Another poster claimed he managed to get E* to give him access to distant locals and all super stations for free without getting wavers based on the fact E* DVR only record 2 channels and both Fios and U-Verse record 4 channels at once. There was more than 2 channels on prime time he wanted to record at the same time.

I personally always haggled like crazy with D* over the last 6 months. Honestly I think I had some promo on my account for 10 months out of the year with D*. I have been with E* only 2 weeks and I have managed to haggle with them too.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68664 Replies · 2680684 views
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sdfntx
Take It as It Comes - Steve Winwood
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long_time_Dish
Take The Money and Run - Steve Miller Band
EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
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ClarkGable
Long Train Runnin' - The Doobie Brothers
meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1027 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
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K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 215 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 13 views
TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network
0 Replies · 1 views