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J
Last reply · posted in DISH Network Support Forum
Yesterday morning when I turned on my sat system, I got an error 015 message where it wasn't incrementing the process number as the system tried different transponders on various satellites. I could still retrieve previously recorded content and play them, I just couldn't get anything "live" off of the satellites. ...and can't help but wonder if the overnight update caused this condition.

I tried the 10 second power button reset, didn't help. Called Dish Support who had me go through menu/system setup/installation/system info/. On this screen, item "g" showed big red "x"s under satellites 119, 110 and 129 after item "a" incremented through 100% which I think is a counter for test completed. Dish said that they need to get a tech guy out to look at it. I told her that I'd rather get my local guy out who installed it and that I'd take care of it.

Called local installer and for whatever reason didn't make it out.

Last night I got tired waiting and decided to try something myself. In the past, I've often found that what restarts electronics sometimes is as simple as turning things off, unplugging everything, let things discharge, reconnect and power back on. I did this with the 722 disconnecting the sat cable, unplugging the power cable then after a few minutes reconnecting them. Then I did a 10 second power button press.

Well sat reception returned. Checked the installation system info screen and I had green blocks where I formerly had red "x"s. So for now, the system is fully operational again. Sat reception is back to what it use to be.

My question is whatever it was that got stuck, is it permanently fixed or is it likely to do the same in a few days? Is this a know characteristic of a part that is in the failing process?

Thanks in advance for any helpful comments.
6 Replies · 1441 views
J
How informative :)

Anybody else?
W
Sounds vaguely like a problem I was seeing a few weeks ago. What was happening was that there was some sort of problem with certain OTA channels (so it seemed to be a regional/market kind of thing), such that when the overnight update occurred (3 a.m. by default), the receiver would go nuts.

The sypmtom would be that you'd turn on the TV and receiver, and you'd be stuck at the 'acquiring satellite' screen. It would never progress past step 3 of 5 - it'd just switch to a different transponder/satellite and start back at step 1. (Is that what the error 015 message says? I don't remember...) I saw this on both a Vip 622 and a 722.

The only way to clear it up was to get rid of the offending OTA channel from the receiver's memory; problem was, you couldn't get to the "Scan locals" screen to individually delete local channels. You had to do a "restore system defaults" or "factory reset" (I forget exactly what it's called...it's somewhere in the System Setup section of the menus). That erases the scanned OTA channels from the receiver and things suddenly start working again. (BTW, the "restore defaults" doesn't wipe out a lot of other stuff - your favorites lists remain, although their names go back to "List 1", etc.; timers stay intact, etc.)

Once things were working, if you didn't re-scan for OTA channels, the problem didn't come back. But if you re-scanned your locals, things would only work okay until the next night's update would cause the problem again.

It was speculated that only a small number of local OTA channels were causing this, and it had something to do with the program guide update process getting fouled up. I never did pin down which channel was causing it for me; this problem was supposed to be fixed in the 610 software release, and as far as I can tell, it was.

SO....I dunno if this describes what you saw. It doesn't sound like you wound up doing a "restore defaults". But if you have OTA channels, it sounds like you might've seen something similar to what I saw.

As I always say, if the problem doesn't recur, well...it's not a problem. :)

-WIrving
S
Maybe LNB drift?

Go back to the diag screen. Once it finishes the tests does it say anything? Check the details screen.
J
WIrving,
I don't have OTA wired through the 722. They're on a Tivo S3 sitting under the 722. If it happens again, how can you get to the program guide to see the OTA channels?

STDog,
Diagnostic screen?? The only one I see has to do with testing broadband or phone. If you're talking about the System info screen under the installation menu, item "a" shows a "good" status. Is that what you're referring to?

LBN drift sounds interesting. I'll do some reading on it and see if it sounds familiar.
W
WIrving,
I don't have OTA wired through the 722. They're on a Tivo S3 sitting under the 722. If it happens again, how can you get to the program guide to see the OTA channels?

Since you don't do OTA via the 722, the problem you saw was definitely not the one I'm talking about. In any case, with the problem I had, you couldn't get to the program guide. You could hit 'menu', then some of the options would be available, some grayed out. "Restore factory defaults" was available somewhere under "System Setup", I think. Once the factory defaults were in place, the 722 could then successfully acquire satellites again. It was weird...

Good luck,
WIrving
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

1 Replies · 9 views
harshness
They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole.
The "Secure Asset Fund" had about $1 billion in reserves... in Bitcoin.

The fund started in 2018, so it may take a while to make investors whole, much less replenish the fund.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68666 Replies · 2680747 views
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
ClarkGable
Long Train Runnin' - The Doobie Brothers
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dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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harshness
After Midnight - Eric Clapton
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

2 Replies · 71 views
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Juan
I guess America can't afford 10 year autoloans
harshness
I guess America can't afford 10 year autoloans
I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

10 Replies · 130 views
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.
meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1039 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
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K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 233 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
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S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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Reactions: charlesrshell