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W
Last reply · posted in DIRECTV General Forum
I had an install scheduled today from 8-12. The guy calls me at 12:15 and is an hour away. I told him don't bother. I then call D* to reschedule and they tell me they can't reschedule until November 3rd. I told them don't bother, I'll stick with cable and give me the $200 I spent on the extra DVR back. For some reason the install guys schedule way too many appointments in way too short a time space and I have no reason to believe this won't happen again and again if I did reschedule.

I can't see how D* can get new customers if this is the way they handle these things. They must lose a lot of folks like me. Do they not even have a system in place to prioritize reschedules when it is no fault of the customer? If not, that's absurd. I would rather have Satellite, but honestly cable's customer service is better.

w
19 Replies · 2323 views
jokeworm
How bad do you want it ?

A local retailer might be able to get to you within a day or two - but he may charge you a fee ... directv may tell you Nov 3rd ... but there is always a chance that you could call the installation company and ask them to put you down for a cancellation - or you can check online and see if they have anything sooner ...

If you want it bad enough - i'd go with a local retailer and see what he says first (D already had a chance and blew it) If you don't get what you want there - call and try D again and then call the installation company a couple of times to get on a wait-list for a cancellation - then call them the night before the install - then again the morning of the install ... ask them if they can schedule you as the fist appointment of the day ... if you are pleasant enough on the phone - many things are possible ;)
Rey
Rey
you are right willx but if you want the service then you must be extra patient. would it be better to wait until it slows down so they can be exact on the appointments? that will take even longer. I know you're right but if you want the service just accept the fact that it's crazy right now. when i signed up again back in march i did it online, got an install appointment for the very next day between 8-12 and the installer was ready at 7:48 am. but it was a slower time for D. Football season is the busiest time for D. Just go for it buddy :) maybe a local retailer would be faster but that's not guaranteed. I don't know if they will charge more either.
M
I had problems like yours with installers. Called and allways got compensated. Just be nice and the will take care of you. My two cents.
Ronnie-
I had an install scheduled today from 8-12. The guy calls me at 12:15 and is an hour away. I told him don't bother.

Actually, he didn't call - I had to call DirectTV and track him down. I had a 3pm appointment that could not be canceled,

w

OK, I am not getting what you are saying. Did he call you at 12:15 or not? If not, why say he did? That changes everything, your story included. Not trying to be mean, just want to get what really went on cleared up so we can give you good advice
F
Remembered few years back when I worked a Dish contractor, me and another guy, went to a house at a small town for 4 receivers installation, looks like a two hours or little more installation time for two installer on site, truned out we spend 6.5 hours there, and used about 700' of cable run, none of the original cable there can be use, one room we had ran the cable all the way on out side the house, and other room ran to opposit side, two rooms at upstair, one also need go around and to second story wall then drill a hole for cable in, but inside the room, need to move things around for the cable in and to the receiver, and other upstair room, need to ran the cable from first floor to a small room inside the house, then drill a hole from that ceiling to a closet at top of that small room, then route the cable to the receiver,very difficult for the installation, and strange, none of our cell can work while work there and lucky that was our last scheduled install on that day.

When got home, its already close to mid night and only a few hours sleep time, because need to get up at 5 and reach to the company at 6, do the report then wait for the work orders issue.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68538 Replies · 2673612 views
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EatMyVolts
A Little Bit of Soap -- The Jarmels
long_time_Dish
Give A Little Bit - Supertramp
dishstaller
Little Wing - Jimi Hendrix
long_time_Dish
With A Little Luck - Wings
H
LITTLE Willy-Sweet
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section
Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
116 Replies · 1837 views
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Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
rvvaquero
I guess even the patience of us laid-back Hoosiers has its limits:
Be nice to see a Cowboy headline like that.
M
I guess even the patience of us laid-back Hoosiers has its limits:

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Jeeez, Week 6, no lead is safe…
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum
No idea what improvements might be involved.
24 Replies · 1074 views
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N
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
long_time_Dish
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Oh, you mean "soon"? :biggrin
Almighty1
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
navychop
it will likely fix the OTA Single Tuner

:popcorn
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dishstaller
it will likely fix the OTA Single Tuner
🤣

Oh....you were serious
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teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
7 Replies · 105 views
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K
Never watched the previous shows, so doubtful.
teachsac
Started watching yesterday. Not too bad.
Scott Greczkowski
Wife likes it.
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teachsac
I like Zyra from La Brea (one with the prosthetic).
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows
Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
2033 Replies · 184144 views
R
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
osu1991
long_time_Dish
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
R
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
long_time_Dish
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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Ramy
Supporting Founder
Last reply · posted in The Sports Section
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
152 Replies · 1935 views
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Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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M


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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