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The first paragraph is just venting, if you care to read. Otherwise skip to the second paragraph So, between issues with Dish, issues with the installation contractor, and issues with our apartment complex, this install for Dish is going to take forever. We got Dish service last Monday (a little over a week ago). Tuesday, a contractor came out and couldn't find our patio (we live in a complex), so he called and said we needed it installed on our roof, and to get permission. In the mean time, they canceled our install. I called our complex, and they started jerking me around. They don't want people to get satellite because it's an "eye sore" (well f&#$ you too), so they're asking for a $500 deposit and we need $10K liability in renters insurance. We had time warner so much that we're willing to do that. So I call Dish back, and the only way to setup another installation call is to redo the WHOLE account (isn't it time for a more technologically advanced system?). So I sit through an hour long phone call where I tell them what I want again. After we do it all, and confirm the next installation date, I ask another question which she doesn't have an answer to. She puts me on hold, and the phone cuts out after 15 mins. Well, apparently they went ahead and canceled the install again, even though everything was completely finalized and confirmed, I just had a followup question. So the next day, I did the whole damn thing AGAIN. The guy came out again, examined our patio, and said we needed to get permission from the complex to mount it on the fence. So they canceled our appt again. Why do they have to cancel? I can get permission don't make me keep having to setup service over and over again. Well now I know better - I gotta get the letter from teh complex, fax it to the installers, THEN call Dish again and setup service for the 4th time in a little over a week. But my complex won't fax the letter to me... they want the money before they hand over the letter. Which puts me off a bit, they obviously know we want dish, and they're treatnig us like we're gonna skip out on the deposit. What, like we can hide the fact we're getting dish when we just got the permission slip from you? So now I have to wait until tomorrow, get the money, get the paper, fax it, call dish, and hopefully this will be it.

AT ANY RATE, the only real place we can have our dish setup is on our fence. It faces the south, and has a LoS to the southeast. However, we have a car port in the way (its very close). Someone told me it's not a big deal for them to prop the satellite up on maybe like a 1 foot pole or something to get a better line of sight. Is this common? Possible? It's very close and it would probably need no more than 1 foot of clearance above the top of our fence to get the proper LoS.