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goaliebob99

Supporting Founder

Last reply Sep 24, 2009 · posted in DIRECTV General Forum

Nabbed by the commitment capper!

What do you do when you have been nabbed by the Directv commitment capper? I upgraded a reciver last july wich was under no commitment (hr21) as the guy at best buy hooked me up, That reciver went bad. It was swapped out by a technican for a good one as the reciver at the time was only seeing one line of the swm and not both (only one side of the tuner was working) . Now when I cancel D* is saying that reciver that was swapped, even though I had purchased the protection plan, because it was swapped im under commitment and I owe them 200 bucks. LIKE HELL I DO. The lady told me to go to directv.com/agreements to dispute it, yet there is no place to go to dispute it. I never signed any paperwork to an agreement and never verbally gave an agreement to directv other than my original contract wich was over a long time ago. Where do I go to have someone fix this as the lady wouldnt even hear me out, all she kept saying yep you are. Even though I asked them to prove where such agreement was signed. She said that by activating programming your agreeing to it. Wich in my book is Bait and Switch as nothing was mentioned nore was any or such agreement made!

So Where do I go, I at one time was happy with directv but have quickly become disgruntled and dissapointed with the worst provider on the planet!

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Scott Greczkowski

Sep 10, 2009

By DirecTV's policy adding and activating a DVR or HD receiver automatically extends your commitment another 2 years.

charper1

Sep 10, 2009

Scott Greczkowski said:
By DirecTV's policy adding and activating a DVR or HD receiver automatically extends your commitment another 2 years.

Exactly. This is another case of a buyer thinking they no more than the company or thinking they are getting away with something and will be able to complain their way out. This is WELL KNOWN that this "WILL" extend the users contract. I think ALL providers have their faults, but most of the over the top complaints are from their users that just don't read or understand everything they are getting into and then try to dog the provider instead of just man'ing up and admitting their mistake or lack of understanding.

jcrandall

Sep 11, 2009

Bob - I'm guessing the commitment was from adding the receiver, not having it swapped out under protection plan.

How far apart were the dates? Perhaps the CSR just mispoke regarding the swap out.

You really paid $499 to BBY? All their stuff is leased, I didn't think they ever had HR21Pro?

gadgtfreek

Sep 11, 2009

charper1 said:
Exactly. This is another case of a buyer thinking they no more than the company or thinking they are getting away with something and will be able to complain their way out. This is WELL KNOWN that this "WILL" extend the users contract. I think ALL providers have their faults, but most of the over the top complaints are from their users that just don't read or understand everything they are getting into and then try to dog the provider instead of just man'ing up and admitting their mistake or lack of understanding.

Apologist alert!

Most of us here are in the know, and some of us still get screwed. Can you actually believe their shady practices are fair for Joe Schmo who doesn't know anything about Satguys?? Guy I work with got screwed on a failed rcvr replacement, which is just ludicrous. All D* is doing is ensuring they force you to continue to be a sub, or pay dearly to move on. Eventually, as with some of Dish's crappy practices, this will catch up with them.

I went back to Dish, my co worker paid their BS fee and went to Dish too, thats TWO.

Whatever.....

Its a crappy policy, and another reason I'm done with Directv.

raoul5788

Sep 23, 2009

elwaylite said:
Apologist alert!

Most of us here are in the know, and some of us still get screwed. Can you actually believe their shady practices are fair for Joe Schmo who doesn't know anything about Satguys?? Guy I work with got screwed on a failed rcvr replacement, which is just ludicrous. All D* is doing is ensuring they force you to continue to be a sub, or pay dearly to move on. Eventually, as with some of Dish's crappy practices, this will catch up with them.

I went back to Dish, my co worker paid their BS fee and went to Dish too, thats TWO.

Whatever.....

Its a crappy policy, and another reason I'm done with Directv.

This has nothing to do with being an apologist! Charper1 is on the mark with his comments. When you add a hd receiver or hd dvr, you extent your commitment. Period! Why do you call Charper1 an apologist? I think you owe him an apology!

moghedien14

Sep 24, 2009

I've never liked the fact that the 'commitment date' doesn't show up under your user account on the website, nor does it show up on the online bill. It seems to me if Directv was so proud of their commitment extending policies, they would be more upfront about it...

Proc

Sep 24, 2009

goaliebob99 said:
...D* is saying that reciver that was swapped, even though I had purchased the protection plan..

If you have the protection plan and you are replacing the bad receiver, then the new one shouldn't invoke the 2-year commitment, should it? If so, what good is the Protection Plan?

joed32

Sep 24, 2009

Best Buy does not sell receivers for $499!

goaliebob99

Sep 24, 2009

Jason Crandall said:
Bob - I'm guessing the commitment was from adding the receiver, not having it swapped out under protection plan.

How far apart were the dates? Perhaps the CSR just mispoke regarding the swap out.

You really paid $499 to BBY? All their stuff is leased, I didn't think they ever had HR21Pro?

It was a HR22-100 sorry if i put hr 21, and yes they were selling them, as I got this one specifically for CE's as they were testing ce features on the HR22's but not on the HR20's. I cant remember what feature, I think it was the Direc to pc application at the time, and at the time it was 499 for an outright purchase or 199 for leasing. Sence then Best Buy has moved on to leasing only and has removed the 499 price tag completly from their website.

joed32 said:
Best Buy never sold HR2x for $499.

Ahh yea they did, this was like a year and 3 months ago, in fact D* at the time was balking over the price it took to manufacture the unit's. Also, I remember being surprised that my best buy actually had the units as they were just coming in stock at the time and was the latest and greatest at the time.

Proc said:
If you have the protection plan and you are replacing the bad receiver, then the new one shouldn't invoke the 2-year commitment, should it? If so, what good is the Protection Plan?

You would think, I had to have my original one from best buy swapped out as the SWM tuner was bad on it and it would not show anything from the 2nd internal tuner. I would get the aquiring sat signal on tuner 2. But this isnt the first time that its happened, and its been proven over and over that D* extends contracts on equipment swaps without even telling the consumer that they are doing it.

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meStevo

Lifetime Supporter

Last reply 5 minutes ago · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.

127 Replies · 2294 views

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rvvaquero

Tuesday at 11:33 AM

Jerry Jones and Jimmy Johnson had an argument about who was responsible for the dynasty building of the early 90's Cowboys.

The rest of us figured it out in about 3 years, Jerry has had over 30 years but still can't admit it. It's all he lives for, to show everyone he can put together a winner. I don't think he can. His kids only know what he taught them.

Reactions: Mike0616, dfergie and b4pjoe

Yespage

Thursday at 9:15 AM

rvvaquero said:
Jerry Jones and Jimmy Johnson had an argument about who was responsible for the dynasty building of the early 90's Cowboys.

The rest of us figured it out in about 3 years, Jerry has had over 30 years but still can't admit it. It's all he lives for, to show everyone he can put together a winner. I don't think he can. His kids only know what he taught them.

Johnson built it, but without the Herschel Walker trade, it never happens.

Reactions: b4pjoe

b4pjoe

Thursday at 9:53 AM

Yespage said:
Johnson built it, but without the Herschel Walker trade, it never happens.

Jerry made himself General Manager after he bought the team but make no mistake Jimmy engineered that trade. As well as a lot of others at the time.

Reactions: rvvaquero, osu1991 and Yespage

rvvaquero

Thursday at 11:50 AM

Jimmy Johnson is a football guy. Jerry Jones is a marketer (hustler).

When I see a football player get a 15 yard penalty for unsportsmanlike conduct (like taunting) in a close game, I often wonder what he was thinking. Was he thinking, I'm doing everything I can to make this a better team and help win a championship? Or, was he saying to himself, I want everyone to notice how great I am?

Johnson inspires one, Jones the other.

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meStevo

Thursday at 10:53 PM

View: https://x.com/AdamSchefter/status/2113438192913588676?s=20

Reactions: Mike0616 and osu1991

meStevo

5 minutes ago

Got to unfurl and hold the flag at Allegiant for the anthem today - amazing experience.

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klang

Pub Member / Supporter Lifetime Supporter

Last reply 7 minutes ago · posted in TV Shows

Star Trek: Starfleet Academy - Paramount+

Season 2 order already in hand:

'Star Trek: Starfleet Academy' Renewed for Season 2, Tatiana Maslany to Guest Star in Season 1

I've not been optimistic about this show based on what I've read so far. Seems to be aimed at a younger audience. Interesting though that Tatiana Maslany will have some sort of role.

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klang

Oct 11, 2026

klang said:
I'm sure I will watch at least the first episode but I am not optimistic.

Here i am over a year later and just finished season 1. Not great but not as bad as I was expecting. Did not care for the barefoot captain stuff but overall ok. Actually looking forward to see what they did for season 2.

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MikeD-C05

Oct 11, 2026

klang said:
Here i am over a year later and just finished season 1. Not great but not as bad as I was expecting. Did not care for the barefoot captain stuff but overall ok. Actually looking forward to see what they did for season 2.

Yeah, the foot stuff was just nasty. I kept thinking of how dirty her feet would get traipsing around shoe-less. Funny, I love being shoe less at home and never wear shoes indoors in my home for long, but seeing her laying on all her furniture with her bare feet hanging out just kind of grossed me out.

Reactions: long_time_Dish

harshness

Oct 13, 2026

MikeD-C05 said:
I kept thinking of how dirty her feet would get traipsing around shoe-less.

Where would this "dirt" come from? Dead skin and dandruff?

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MikeD-C05

Oct 18, 2026

harshness said:
Where would this "dirt" come from? Dead skin and dandruff?

There would still be dirt ,dust in the future I am sure. So walking around the station like she did she would get stuff on her feet. I am sure the robot vacuum is still going to miss stuff, with all those different alien species running around there.

Reactions: Howard Simmons and long_time_Dish

harshness

Oct 18, 2026

MikeD-C05 said:
There would still be dirt ,dust in the future I am sure.

Where is it going to come from -- specifically?

Why do you think cleaning technology won't improve in the next few hundred years? HEPA filtration was invented as part of the Manhattan Project.

MikeD-C05

Monday at 1:35 PM

harshness said:
Where is it going to come from -- specifically?

Why do you think cleaning technology won't improve in the next few hundred years? HEPA filtration was invented as part of the Manhattan Project.

I don't know, but I still don't like her walking through the station or the academy with out her shoes. It looks unprofessional and very "hippy like" for someone of her status and I personally don't get off to feet, so there is that.

Reactions: long_time_Dish

osu1991

Monday at 1:59 PM

MikeD-C05 said:
I don't know, but I still don't like her walking through the station or the academy with out her shoes. It looks unprofessional and very "hippy like" for someone of her status and I personally don't get off to feet, so there is that.

Stay out of my office. I rarely have shoes or socks on in the office. My office and business is at home though :clapping

MikeD-C05

Yesterday at 12:25 PM

osu1991 said:
Stay out of my office. I rarely have shoes or socks on in the office. My office and business is at home though

Say, I don't wear socks or shoes in my house either. But for a captain in Star Fleet it looks bad to be walking around the academy with no shoes. Gives off 1960 Hippie vibes.

Reactions: long_time_Dish

Jimbo

Yesterday at 4:30 PM

MikeD-C05 said:
Gives off 1960 Hippie vibes.

You say that like it's a Bad thing or something ... :biggrin

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primestar31

Yesterday at 11:00 PM

MikeD-C05 said:
Say, I don't wear socks or shoes in my house either. But for a captain in Star Fleet it looks bad to be walking around the academy with no shoes. Gives off 1960 Hippie vibes.

Just sayin...

Reactions: Jimbo, MikeD-C05, Foxbat and 1 other person

MikeD-C05

Today at 11:17 AM

Jimbo said:
You say that like it's a Bad thing or something ...

For a whole generation of adults it was in the 1960s and 1970s.

All In The Family Nostalgia GIF by Sony Pictures Television

All In The Family Singing GIF by Sony Pictures Television

Reactions: long_time_Dish and Jimbo

harshness

Today at 11:53 AM

Females wearing any clothing is unthinkable on Ferenginar.

long_time_Dish

Today at 3:35 PM

harshness said:
Females wearing any clothing is unthinkable on Ferenginar.

Was never a huge of the Ferengi-centric episodes in Trek...

Jimbo

7 minutes ago

long_time_Dish said:
Was never a huge of the Ferengi-centric episodes in Trek...

Me either ...
They turned out to be a Poor adversary ....

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TheForce

Supporting Founder Pub Member / Supporter

Last reply Today at 7:05 PM · posted in The Phone & Tablet Zone

Apple Event September 2026

Apple Fall Hardware Event takes place today, September 9, 2026, at 10:00 a.m. PT / 1:00 p.m. ET. It marks the debut of new CEO John Ternus and the expected reveal of Apple's first foldable phone.

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comfortably_numb

Oct 10, 2026

Can't remember if I've posted this yet..

View: https://www.youtube.com/watch?v=nfL5seXJyWU

Foxbat

Yesterday at 11:47 AM

If you ponied up for an iPhone Duo, keep it away from anything other than your soft, fleshy fingertips. No fingernails, no dust, sand, dirt, or other particulate matter. And don't bend it more than it needs to. Zack has destroyed $2,000 of Apple hardware to get those views, which should cover his expenses.

Reactions: comfortably_numb

comfortably_numb

Yesterday at 11:56 AM

Foxbat said:
No fingernails, no dust, sand, dirt, or other particulate matter

And definitely no medieval chain armor!

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harshness

Today at 12:18 PM

comfortably_numb said:
medieval chain armor

Aka "mail" or "maille".

Reactions: Foxbat and comfortably_numb

Foxbat

Today at 7:05 PM

IFixIt has published their Teardown and they had some positive things to say about the iPhone Duo. It still showed some dust ingress into the hinge assembly but seemed otherwise well-sealed.

But with a considerable number of reports of the main screen dying with similar failures, AppleCare+ should be a no-brainer for this phone.

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TWiT Tech Podcast Network

Today at 5:52 PM · posted in TWiT Tech Podcast Network

This Week in Tech 1107

Time for another AWESOME video from the TWIT Network!

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Direct YouTube Link - This Week in Tech 1107
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TWiT Tech Podcast Network

Today at 5:52 PM · posted in TWiT Tech Podcast Network

This Week in Tech 1107

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TWiT Tech Podcast Network

Today at 5:52 PM · posted in TWiT Tech Podcast Network

This Week in Tech 1107

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TWiT Tech Podcast Network

Today at 5:52 PM · posted in TWiT Tech Podcast Network

Club TWiT: Unpacking 'You Can See Everything' - Deception, Empathy, and the Art of the Documentary

Time for another AWESOME video from the TWIT Network!

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Direct YouTube Link - Club TWiT: Unpacking 'You Can See Everything' - Deception, Empathy, and the Art of the Documentary
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TWiT Tech Podcast Network

Today at 5:22 PM · posted in TWiT Tech Podcast Network

This Week in Tech 1107

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=WvJmUuXvDHI

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Ham Radio 2.0

Today at 4:52 PM · posted in Ham Radio 2.0

200,000 Subscriber Livestream - Let's Giveaway some RADIOS!

Time for another AWESOME video from Ham Radio 2.0!

View: https://www.youtube.com/watch?v=9sqK9KJAt7E

Direct YouTube Link - 200,000 Subscriber Livestream - Let's Giveaway some RADIOS!
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Ham Radio 2.0 on Facebook

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 4:48 PM · posted in TV Shows

Brutal review of Netflix's series Below

Don't know if any of you have watched this series yet, it would be interesting to see if you feel this review was accurate. It was very humorous to listen to however.

View: https://www.youtube.com/watch?v=9tsDO3y8I2c

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KAB

Today at 8:16 AM

What a "pile of slop" review! I liked the show.

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Yespage

Today at 4:48 PM

KAB said:
What a "pile of slop" review! I liked the show.

If the review is like the article, oi! Eighteen paragraphs into the review and... all they've done is not really talk at all about the actual thing they are reviewing.

Halfway into the "written" review, I know more about how the writer "thinks" than I do about what they are writing about. I understand their politics, their self-overestimated understanding of film, their inability to be funny.

Takes about 22 paragraphs to get to one that starts "Anyway, the story kicks off...". Talk about Slop!

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Nabbed by the commitment capper!

NFL 2026-2027 Season

Star Trek: Starfleet Academy - Paramount+

Apple Event September 2026

This Week in Tech 1107

This Week in Tech 1107

This Week in Tech 1107

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