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Sneaky John
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
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supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
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20 Replies
·
2545 views
I like it very much. I'm missing TIVO though and admittedly looking more closely at the current Dish Network options at present. Since I can't even buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really becoming a problem. I may stick it out to the first of the year to see if they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little interruption of services in the past. OTA stuff is okay but not stellar. May switch the antenna back to the Mitsu TV and let it handle the tuning. Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
[Non-text portions of this message have been removed]
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(949) 474-4190
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1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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Picture quality tends to be excellent (a good trend) and we've had little interruption of services in the past. OTA stuff is okay but not stellar. May switch the antenna back to the Mitsu TV and let it handle the tuning. Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
[Non-text portions of this message have been removed]
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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I'm glad you like it so far! As far as the Tivo thing, I don't acre much
...I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
[Non-text portions of this message have been removed]
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netflix.com/Default?mqso=60185400> click here
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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...I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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For people who have never had a DVR, they have no idea what they're missing.
For those of us who have had and lost it with Voom, it is a huge issue. I
had been trying to get my best friends to get a DVR for years and they
always thought I was a little off my rocker. Until about a month or so ago
when they got their first one. The wife told me last week "I don't know what
I love more, the DVR or the Harmony Remote control, but I'd be lost without
both of them".
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of Riata CRM http://www.riatacrm.com <http://www.riatacrm.com/>
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Sunday, November 21, 2004 10:41 PM
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm glad you like it so far! As far as the Tivo thing, I don't acre much
...I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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For those of us who have had and lost it with Voom, it is a huge issue. I
had been trying to get my best friends to get a DVR for years and they
always thought I was a little off my rocker. Until about a month or so ago
when they got their first one. The wife told me last week "I don't know what
I love more, the DVR or the Harmony Remote control, but I'd be lost without
both of them".
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of Riata CRM http://www.riatacrm.com <http://www.riatacrm.com/>
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Sunday, November 21, 2004 10:41 PM
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm glad you like it so far! As far as the Tivo thing, I don't acre much
...I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
[Non-text portions of this message have been removed]
Yahoo! Groups Sponsor
ADVERTISEMENT
<http://us.ard.yahoo.com/SIG=1293ft3tc/M=298184.5584357.6650215.3001176/D=gr
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I guess that will be the next toy on my list! LOL!!!
John
-------Original Message-------
From: Robert Heitner
Date: 11/22/04 05:07:57
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
For people who have never had a DVR, they have no idea what they're missing.
For those of us who have had and lost it with Voom, it is a huge issue. I
had been trying to get my best friends to get a DVR for years and they
always thought I was a little off my rocker. Until about a month or so ago
when they got their first one. The wife told me last week "I don't know what
I love more, the DVR or the Harmony Remote control, but I'd be lost without
both of them".
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of Riata CRM http://www.riatacrm.com <http://www.riatacrm.com/>
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Sunday, November 21, 2004 10:41 PM
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm glad you like it so far! As far as the Tivo thing, I don't acre much
....I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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All Bases Covered
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Suite E
Irvine, Ca 92614
(949) 474-4190
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John
-------Original Message-------
From: Robert Heitner
Date: 11/22/04 05:07:57
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
For people who have never had a DVR, they have no idea what they're missing.
For those of us who have had and lost it with Voom, it is a huge issue. I
had been trying to get my best friends to get a DVR for years and they
always thought I was a little off my rocker. Until about a month or so ago
when they got their first one. The wife told me last week "I don't know what
I love more, the DVR or the Harmony Remote control, but I'd be lost without
both of them".
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of Riata CRM http://www.riatacrm.com <http://www.riatacrm.com/>
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Sunday, November 21, 2004 10:41 PM
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm glad you like it so far! As far as the Tivo thing, I don't acre much
....I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
[Non-text portions of this message have been removed]
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Matthew Stein
Sr. Consultant
All Bases Covered
1150 Main Street
Suite E
Irvine, Ca 92614
(949) 474-4190
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Irvine, Ca 92614
(949) 474-4190
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Not sure what happened but my system decided to send my message before I was done. As I was saying, I'd reach for the TIVO buttons while driving and listening to the radio, watching something happening real time (not on TV or even near a TV), etc. Really like the ability to pause live TV and review things I missed.
When I hear about folks rushing home to see some program based on someone else's schedule I have to grin and think, "yeah, been there, but no more....". So now I'm biding my time, waiting for a perfect HD / TIVO solution.......
Sneaky John <sneakyjohn@uku.co.uk> wrote:
I guess that will be the next toy on my list! LOL!!!
John
-------Original Message-------
From: Robert Heitner
Date: 11/22/04 05:07:57
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
For people who have never had a DVR, they have no idea what they're missing.
For those of us who have had and lost it with Voom, it is a huge issue. I
had been trying to get my best friends to get a DVR for years and they
always thought I was a little off my rocker. Until about a month or so ago
when they got their first one. The wife told me last week "I don't know what
I love more, the DVR or the Harmony Remote control, but I'd be lost without
both of them".
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of Riata CRM http://www.riatacrm.com <http://www.riatacrm.com/>
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Sunday, November 21, 2004 10:41 PM
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm glad you like it so far! As far as the Tivo thing, I don't acre much
....I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
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All Bases Covered
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Suite E
Irvine, Ca 92614
(949) 474-4190
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(949) 474-4190
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When I hear about folks rushing home to see some program based on someone else's schedule I have to grin and think, "yeah, been there, but no more....". So now I'm biding my time, waiting for a perfect HD / TIVO solution.......
Sneaky John <sneakyjohn@uku.co.uk> wrote:
I guess that will be the next toy on my list! LOL!!!
John
-------Original Message-------
From: Robert Heitner
Date: 11/22/04 05:07:57
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
For people who have never had a DVR, they have no idea what they're missing.
For those of us who have had and lost it with Voom, it is a huge issue. I
had been trying to get my best friends to get a DVR for years and they
always thought I was a little off my rocker. Until about a month or so ago
when they got their first one. The wife told me last week "I don't know what
I love more, the DVR or the Harmony Remote control, but I'd be lost without
both of them".
Robert Heitner Jr.
Data Developers Plus, Corp. http://www.ddpcorp.com <http://www.ddpcorp.com/>
Home of Riata CRM http://www.riatacrm.com <http://www.riatacrm.com/>
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Sunday, November 21, 2004 10:41 PM
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm glad you like it so far! As far as the Tivo thing, I don't acre much
....I have never had one. I have been waiting for the HD version and by time
that came out I started looking at VOOM. I personally would rather have
more HD and no Tivo, though Tivo would be nice......but HD is what I am
looking for!
How would you say the picture quality is to cable or the other satellite
systems?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 21:36:19
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I like it very much. I'm missing TIVO though and admittedly looking more
closely at the current Dish Network options at present. Since I can't even
buy a $1000 DVR from someone besides VOOM, much less VOOM, it's really
becoming a problem. I may stick it out to the first of the year to see if
they get it together, but I'm feeling less hopeful than when I started.
Picture quality tends to be excellent (a good trend) and we've had little
interruption of services in the past. OTA stuff is okay but not stellar.
May switch the antenna back to the Mitsu TV and let it handle the tuning.
Had 3 DVR units before VOOM so the TIVO / DVR jones is really starting to
sneak up on me.
Sneaky John <sneakyjohn@uku.co.uk> wrote:
Interesting, though you are a little more rural than I am, I am on
McQueen and Ray (actually, just west of that off of Hamilton.
They are going to try again on Friday, I think if the guy isn't afraid to
get on the roof, he could place it at the high point of the roof.
By the way, how do you like it now that you have it?
John
-------Original Message-------
From: Matthew Stein
Date: 11/21/04 17:09:29
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I'm in Chandler and the installer put the dish low on my fence in the south
face of the property, with it looking right above my 3rd garage, and he was
able to get a good signal. We're at Riggs and McQueen if that helps. I'm
sure that if he didn't mind going up on the roof we probably would have had
an even better signal, but he cheated a little and is using a serious angle
between perpendicular (had to look that one up!) with the dish and the LNB,
but it works. Not sure of the coordinates but I do know it can work.
Sneaky John <sneakyjohn@uku.co.uk> wrote: How can I find this info myself
for back-up? I am in Chandler which is
the east valley, he said something about it being 20 degrees up, or
something like that. I will definitely keep trying, I do think most of it
was the installer......plus, two in one day?!?!?!?!
Thanks for the reply.
John
-------Original Message-------
From: VOOM@yahoogroups.com
Date: 11/17/04 18:27:28
To: VOOM@yahoogroups.com
Subject: RE: [VOOM] Install!!!!!!!!!!!!
I see you're outside the Phoenix, AZ area. .. so no, Voom would not be "low"
on the horizon. The installer is full of crap and you need to get Voom to
get his supervisor or change installer companies.
Robert
_____
From: Sneaky John [mailto:sneakyjohn@uku.co.uk]
Sent: Wednesday, November 17, 2004 7:11 PM
To: VOOM@yahoogroups.com
Subject: [VOOM] Install!!!!!!!!!!!!
Ok, now I guess I get my turn to give my opinion of the install I was
supposed to have today! My wife took today off so we could get the install
today, they guy gets there and I guess goes out and tries to find out where
he needs to put the dish up. He comes in and tells my wife that he can't
get a signal anywhere. He says that the two story house (which is 2 houses
down) is in the way and won't allow for a clear view.
My wife calls me and tells me what the guy says, I ask to speak to him
and she put him on the phone. He tells me the same story, I ask him if he
tried to put it at the highest point of the roof, he says that he can't get
a good view there. I tell him that I can't believe that their satellites
are so low in the horizon that this is an issue. He then tells me that this
has been a problem before and in fact had this problem with the house just
before mine. This kinda raised a flag with me.
Once I get home I ask my wife what size dish he brought, she said that it
was a small round dish that looked smaller than my DTV dish. This wasn't
supposed to be what they brought, in fact I had confirmed it twice with two
different reps....that I would be getting the 24 inch dish, but obviously I
didn't get it.
I call VOOM and after being transferred around several times, the guy
tell me that he can't get ahold of the installation dept because they are
very busy. But would have a manager call me anywhere from an hour to
sometime tomorrow. But he would go ahead and set me up with a new install
and would have to wait approx. another 7-10 days.
Not trying to bitch or anything, just really confused on how a company
can have so many horror stories on their installs?!?!?!?!? And also curious
if this sounds like a dish problem, installer problem, or are their sats
that low in the horizon that something as simple as a two story hour, two
houses away would block the view?!?!?!?!?!
John
'Understand your limits, but never limit your understanding'.
www.wing-chun.us
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Matthew Stein
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All Bases Covered
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Suite E
Irvine, Ca 92614
(949) 474-4190
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Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68749 Replies
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Booredatwork.com
Time for another AWESOME video from BoredAtWork!
View: https://www.youtube.com/shorts/45BmpjlVWec
Direct YouTube Link - MacBook Pro PROLED XDR 16-inch
Booredatwork.com Website
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View: https://www.youtube.com/shorts/45BmpjlVWec
Direct YouTube Link - MacBook Pro PROLED XDR 16-inch
Booredatwork.com Website
Booredatwork on Facebook
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iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/NAcPAr13btM
Direct YouTube Link - PROLED MacBook Pro Unboxing
The official iJustine Website's Website
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View: https://www.youtube.com/shorts/NAcPAr13btM
Direct YouTube Link - PROLED MacBook Pro Unboxing
The official iJustine Website's Website
Buy her book!
0 Replies
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iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/watch?v=QTaRLfPa3oc
Direct YouTube Link - Touching my Mac! The new PROLED MacBook Pro is here!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/watch?v=QTaRLfPa3oc
Direct YouTube Link - Touching my Mac! The new PROLED MacBook Pro is here!
The official iJustine Website's Website
Buy her book!
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1 views
Lifetime Supporter
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
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15347 views
Can't remember where or who I saw predict this.
It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
S
shattered.io
Starlink Mobile: 14 MHz Deal, No Phone Plan Yet [2026]
SpaceX agreed to buy up to 14 MHz of 800 MHz spectrum for Starlink Mobile. No Musk phone plan, price or coverage map exists yet.
shattered.io
S
AT&T, Rakuten tout integration with AST SpaceMobile for D2D
AT&T makes first call handoff to satellite with AST SpaceMobile and prepares for beta service, while Rakuten targets commercial launch in 'near future.'
www.lightreading.com
S
Why Boost Mobile isn't SpaceX's shortcut to an MVNO
Analysts say SpaceX can't simply inherit EchoStar's MVNO deals by acquiring Boost Mobile due to stringent change of control clauses.
www.lightreading.com
Anyone watching IPTV on Amiko 4k s52 UHD ?
I put a bunch of *.m3u files in the root of my USB KEY but Amiko won't try to play them?
No INSTRUCTIONS for this.
Dan
I put a bunch of *.m3u files in the root of my USB KEY but Amiko won't try to play them?
No INSTRUCTIONS for this.
Dan
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98 views
TFLEV
Time for another AWESOME video from TFL Electric Vehicles!
View: https://www.youtube.com/watch?v=6QFYAiuKOuM
Direct YouTube Link - Used EV Cars and Trucks Are Getting More Expensive & Sell Fast!
View: https://www.youtube.com/watch?v=6QFYAiuKOuM
Direct YouTube Link - Used EV Cars and Trucks Are Getting More Expensive & Sell Fast!
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10 views
Pub Member / Supporter
Lifetime Supporter
Over the past year I have been tracking the changes on Western Arc. The past 3 months have had a lot of changes that I posted in the other MPEG2 Western Arc shutdown thread. Now that 129 is (basically) out of commission, here is where Western Arc stands. This is just a national channel list, (no local channels) based off what I can see and what others have contributed. Thanks to everyone who has helped me come up with the locations of some of the channels – I would try and list all of you out, but I know I would forget someone! As has been suggested in other parts of the forum, it would be great to collect the spotbeam data for those who could contribute!
A couple of pieces of info:
When I talk about number of channels on a transponder, all my numbers are unique channels – for example, channel 101 and 199 are the same channel mapped to two different numbers, but in terms of space, only takes up 1 channel worth of bandwidth on the transponder.
Finally, I have to give Dish a ton of credit. When it was 110/119/129, Dish had 82 transponders they were using – it took a lot to get it down to 50 transponders and figure out where all the pieces were going to go. What are the things they did to get there? Here are the things I saw:
A couple of pieces of info:
- Out of the 64 transponders between 110/119, there are currently 50 transponders that Dish is licensed to use. 22 are Spotbeams, 28 are ConUS transponders (14 transponders are licensed to DirecTV and Dish doesn't have access to them)
- Those 28 ConUS transponders are divided as follows:
- 10 are dedicated to National HD channels (ESPN, CNN, Disney Channel, etc). Dish is maxing out at 16 HD channels per transponder (note – in an earlier post I said there was one transponder with 17 HD channels, that was an error on my part. When I double checked my listings, one channel changed transponders). Before the transition, there was a maximum of 14 HD channels per transponder.
- 1 transponder is dedicated to adult content
- 2 are a mixture HD PPV Movies/4k channels
- 3 are set aside for HD Sports channels that are only on for live games (NBA League Pass, the PAC 12 alternate channels, some PPV events, etc); 3 SD PPV Sports Channels are there as well.
- 7 are for SD and/or music channels. Dish is maxing out at 26 SD channels per transponder thus far on the SD transponders.
- 5 transponders on 110 I have no channels listed but Dish operates. (they are labeled as ConUS on my chart below) There are other things that could be on those transponders, like RV Distant Networks, internal testing channels, etc, that I can't see. They might be able to be used for additional content, but I am not sure exactly what is on those transponders.
When I talk about number of channels on a transponder, all my numbers are unique channels – for example, channel 101 and 199 are the same channel mapped to two different numbers, but in terms of space, only takes up 1 channel worth of bandwidth on the transponder.
Finally, I have to give Dish a ton of credit. When it was 110/119/129, Dish had 82 transponders they were using – it took a lot to get it down to 50 transponders and figure out where all the pieces were going to go. What are the things they did to get there? Here are the things I saw:
- During this migration from 129, Dish converted 7 ConUS transponders on 119 into Spotbeams – that is how they ended up fitting on all the HD locals that used to be on 129. (for those interested, TP 6, 7, 8, 9, 10, 11, 13 are the ones that used to be ConUS on 119 that are now Spotbeam)
- Removed almost all SD duplicate channels that are offered in HD
- Converted remaining SD channels from MPEG2 to MPEG4
- There are also 2 subtle things that changed from the HD channel perspective
- At the beginning of the transition, Dish decreased the number of PPV Movie channels – prior to this transition the PPV channels HD PPV movies were 502-522; now they are 502-517.
- At the beginning of April when MLB, NBA, and NHL regular seasons were all going on at the same time and this transition began, there were a ton of games "joined in progress" for the HD feeds. That wasn't common since the days before the full time HD RSN's. The reason for that was prior to the transition, Dish had 4 transponders set aside for HD Sports – 2 transponders was the bandwidth set aside from the HD RSN's before Dish dropped the RSN's, then 2 transponders were for alternate channels. Now we are down to 3 transponders for HD sports.
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66408 views
I ran the Schedule S through ChatGPT to analyze the data quickly, and according to ChatGPT, the 16 transponders currently being used for SpotBeams on 110 is all that has been authorized by the FCC. So Dish might be using TP 01-13 for ConUS on 110 for the foreseeable future. If that is the case, Dish has a ton of space to bring in more HD channels nationally or use that bandwidth for something else.
I know my lists aren't perfect as I can't see all the test channels and behind the scenes channels, but for channels available to subscribers - there are no channels on 119 TP 01-08 and 10; and on 110, TP14 has only 4 channels. With Dish putting 16 HD channels per transponder right now, that is about 145+ slots for HD channels that are available if Dish does keep 110 as ConUS for TP 01-13.
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/IbSB57EKNEw
Direct YouTube Link - No AI? No Search! Google's Education Controversy #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/IbSB57EKNEw
Direct YouTube Link - No AI? No Search! Google's Education Controversy #shorts
TWIT's Website
TWIT Live Feed
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5 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/watch?v=ygHBRh6gE3o
Direct YouTube Link - RTX Spark Laptops: $7,000 Disappointment?
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/watch?v=ygHBRh6gE3o
Direct YouTube Link - RTX Spark Laptops: $7,000 Disappointment?
TWIT's Website
TWIT Live Feed
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16 views