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gregau33

Last reply Dec 21, 2009 · posted in DIRECTV General Forum

Mislead by directv with local channels

Hi,

I recently had Directv installed at my home. Before I ordered, I checked to see if local channels were offered in my zip, and I have NO local channels at all, which I can understand... I guess. But the problem is, when I was on the phone, the person who sold the Directv package to me said that I can get the New York City "local" channels for my ABC, CBS, Fox, NBC THE SAME DAY they installed my dish. I asked if he was sure, since I know you have to have the waivers approved which can take a long time. But, he put me on hold and asked a "manager" if they could give me my "local" New York channels, and he said his manager approved it.

So I'm sure you know where I'm getting at, but I have NO ABC, Fox, CBS, NBC. I just feel really used by what I was told when ordering my service. I do have a question though, the next town down the road has ALL local (HD) channels. My parents actually live in this town. Would it be possible for me to call Directv and tell them that I have moved to my parents adress so I can get the local channels I was promised? Is there a way they can tell that my HD boxes and satellite aren't at my parents address?

Thanks,

Greg

18 Replies · 3998 views

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gregau33

Dec 19, 2009

Thanks for the response. Is there any way possible Directv can track the box down and tell i'm not within the zip code though?

raoul5788

Dec 19, 2009

gregau33 said:
Thanks for the response. Is there any way possible Directv can track the box down and tell i'm not within the zip code though?

No, as long as you don't plug in the phone line.

Mr Tony

Dec 19, 2009

raoul5788 said:
No, as long as you don't plug in the phone line.

you can leave the phone line plugged in. I did for the 4 years I "moved" and had no issues

raoul5788

Dec 19, 2009

Iceberg said:
you can leave the phone line plugged in. I did for the 4 years I "moved" and had no issues

Sure you can, but if Directv decided to check the number it could be problematic. Why look for trouble?

dishrich

Dec 19, 2009

raoul5788 said:
Sure you can, but if Directv decided to check the number it could be problematic.

How? With today's VOIP/number portability, ANY # can be located ANYWHERE, so it isn't going to tell them much. As long as you are not using a number on another D* account, risk is basically non-existent.

I've been moved for 5+ years w/phone, as well as many of my clients - never a problem with any of them.

raoul5788

Dec 20, 2009

dishrich said:
How? With today's VOIP/number portability, ANY # can be located ANYWHERE, so it isn't going to tell them much. As long as you are not using a number on another D* account, risk is basically non-existent.

I've been moved for 5+ years w/phone, as well as many of my clients - never a problem with any of them.

If the number that comes up on caller id shows it is from an address different than the service address, it could cause problems. Why take that chance? Just don't plug in the phone.

dishrich

Dec 20, 2009

raoul5788 said:
If the number that comes up on caller id shows it is from an address different than the service address, it could cause problems. Why take that chance? Just don't plug in the phone.

OK again, how IS D* going to know this? They can't call the local phone co. to find out the "service address" of the phone #. (you know, that little privacy policy thing DOES apply to D*, just as if YOU were going to try to find this out) And again, with VOIP, service addresses are meaningless today. Have you actually heard of ONE instance where D* has done this? (I HIGHLY doubt it)

If you really think all this with the "helicopters & tin foil hats", then we'll have to agree to disagree on this one...

raoul5788

Dec 20, 2009

dishrich said:
OK again, how IS D* going to know this? They can't call the local phone co. to find out the "service address" of the phone #. (you know, that little privacy policy thing DOES apply to D*, just as if YOU were going to try to find this out) And again, with VOIP, service addresses are meaningless today. Have you actually heard of ONE instance where D* has done this? (I HIGHLY doubt it)

If you really think all this with the "helicopters & tin foil hats", then we'll have to agree to disagree on this one...

There is this thing called reverse phone lookup that IF Directv wanted to, they could check the phone number associated with your account. It's pretty easy to find out where a particular number is located. I'm not saying they would, but they could. Again, why take the chance?

wcalifas831

Dec 20, 2009

COULD THEY BE REFERRING TO.....

Are you getting the abc east, nbc east, fox east channels on the 380's and 390's? If you are that will probably be the locals that they were talking about coming from new york city. I know when my local abc affiliate was not in hd, they added the abc west hd feed from los angeles and I'm up north by the san francisco area.

dishrich

Dec 21, 2009

raoul5788 said:
There is this thing called reverse phone lookup that IF Directv wanted to, they could check the phone number associated with your account. It's pretty easy to find out where a particular number is located. I'm not saying they would, but they could. Again, why take the chance?

I've worked in telecommunications for the past 1/4 century, & am VERY much aware of "that thing called reverse phone lookup", thank you. Again, you must not understand the concept of VOIP service, which pretty much makes RPL a moot point these days. Because of this, D* obviously does NOT use this to try & track people down - if they did, you WOULD have heard about people getting caught a LONG time ago.
And if you have ANY experience in telecom, D* will NOT be able to get address info on anyone's phone# from any telco, since they will NOT give that info out to any 3rd party that just asks for it. So again, as long as YOUR box is not on another D* customer's phone line, they could care less about the origin of the number.

It's NOT a big chance anyone IS taking, as several people here keep trying to tell you...

No_Brains

Dec 21, 2009

ok so so you're saying that if they decided to check the box and its located in a zip code, and the phone number isn't for the zip code it will cause issues?
i don't believe so!
i now have directv. did have dish network
but i have my receive plugged into a phoneline
i live in a weird area.
i have a zip code for bluefield, wv and a phone number for princeton, wv
for example
24701 is a bluefield zip code, but my phone number starts out as 304-487-**** which is a Princeton phone number.
this happens because of where i live.
so if what you are saying about the phoneline,, moving thing
then it will cause problems for me, even though im legit now.

that doesnt relly make any sense at all!

steecoe

Dec 21, 2009

unless you pay for "unlisted" and/or "unpublished" your address is associated with your phone number & is public information. there is no expected privacy & DTV does not have to ask the phone company for this information. When an 800 # is called they know exactly who is calling them.

raoul5788

Dec 21, 2009

dishrich said:
I've worked in telecommunications for the past 1/4 century, & am VERY much aware of "that thing called reverse phone lookup", thank you. Again, you must not understand the concept of VOIP service, which pretty much makes RPL a moot point these days. Because of this, D* obviously does NOT use this to try & track people down - if they did, you WOULD have heard about people getting caught a LONG time ago.
And if you have ANY experience in telecom, D* will NOT be able to get address info on anyone's phone# from any telco, since they will NOT give that info out to any 3rd party that just asks for it. So again, as long as YOUR box is not on another D* customer's phone line, they could care less about the origin of the number.

It's NOT a big chance anyone IS taking, as several people here keep trying to tell you...

I never said there was a big chance of getting caught! BTW, 411.com is an easy way to get many phone numbers/addresses if you want them. Another is zabasearch.com. I know that VOIP isn't traceable like a regular connection, but how many people use it? You seem to want to put words in my mouth!

I am simply erring on the side of caution. Perhaps we should just agree to disagree.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

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Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

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Another example:

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Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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I guess even the patience of us laid-back Hoosiers has its limits:

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DISH Hopper 3 Software Version 713 Is Out

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naptime

Sunday at 1:05 AM

I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

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jsmit86

Yesterday at 9:57 AM

naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.

It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

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jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

Oh, you mean "soon"? :biggrin

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Almighty1

Yesterday at 4:07 PM

jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.

I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.

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Almighty1 said:
it will likely fix the OTA Single Tuner

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Almighty1 said:
it will likely fix the OTA Single Tuner

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long_time_Dish

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reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?

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reubenray

Yesterday at 3:54 PM

long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.

Which one has O'Neil being Ancients? I am at the end of Season 8 now.

long_time_Dish

Yesterday at 8:36 PM

reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.

If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.

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