Social Feed
Supporting Founder
I just recently came from uverse and Want to share my experience.
INSTALL
U verse lured me in with a 250 instant cash back rebate, which I never saw. I placed my order and had ATT techs out here within a week. Once installed with TV, I had the phone and internet done too.
Quickly after having internet installed I noticed that my TV would often Freeze for a 1/2 second every 2 to 5 min. It got really annoying. ATT rolled their trucks out here 5 different times and even replaced my drop wich was found to be bad as it wasn't bonded right. They even chalked it up to my slingbox saying that it drew too much data from the network and that sling boxes interfere with uverse. IT wasn't until I went and purchased my own router off of another suggestion from a user over at utalk.att.com that I noticed my freezing issue go away. This is uverse flaw number 1. The residential gateway they designed cant handle high traffic without degrading other services. Once a certain threshold of data is pushed through it, the gateway degrades other services. The fix was to bring my network over to its own router to handle local Ethernet traffic (which worked out for me as I upgraded to gigabit anyhow) and pull from the gateway as internet traffic was needed.
What's Good
Uverse does a few thing's great. They have a great channel line up like dish, and even offer HDRSN's in full time, where as dish doesn't. Their vod selection isnt bad, and the interactive applications are great. Once you get past this, the polishing starts wearing off real quick. I often found my self questening att and the fiber to the node decision. All of ATT's problems could be solved with more bandwidth.
HDTV ON UVERSE
The HD quality of some channels are great! others not so. WHy? Bandwidth. Channels such as DiscoveryHD draw less bandwidth than HDNFL. Often during sports you would see micro bocking, even in anything in fast movement you would see various micro bocking in dark scenes. Over all when I switched back to dish I noticed that dish's picture was just more crisper and clearer. While Uveres's pq has made leaps and bounds from what it was when it first rolled out in my area, the lack of bandwidth allocated is noticeable and causes the experience to be downgraded from other providers such as directv. Also Comments on a recent earnings call from ATT's CEO wanting to provide less bandwidth even more for HDTV streams, we might see more complaints in the future about this!
The Network
Uvers's main flaw is the fact that there are stream limitations on how much you can physically watch. I often found myself recording a show in HD, while watching another, and my wife in the other bedroom would yell because she would get blacked out of her program as the HD stream limit would be exceeded. 2 HD streams was one of the main factors on why I chucked uverse. With other providers you can bring as many streams as needed and not have to worry about getting blacked out when someone else watched a TV show. Uverse needs to address this problem and are trying to banaid it with VDSL2. I don't see VDSL2 working as there was no noticeable increase in the bandwidth that the line could handle on the users side. While ATT could up the profile to match what the lines can handle, with comcast offering faster speeds than what VDSL 2 outputs. ATT is going to be in a world of hurt!
In my case I was 1500 feet from the vrad, I could obtain a max of 58 mbps on my line, and was hooked up with the standard profile. Upping the profiles would band aid enough but fiber is the only way to future proof and compete.
See here for my statistics 3800HG Statistics
Internet speeds
ATT's dsl speeds are slow and over priced! ATT's top teir max 18 has 18 down and 1.5 up. When compared to Comcast which is 10 bucks cheaper you get 20 down and 5 up. The quality of the internet was great as I got the speeds I payed for, but this once again goes back to the network ATT built and refuses to upgrade to fiber to the home as comast is now pushing docsis 3.0 50 meg speeds and is wanting to go further with 100+ meg teirs. If a user's line can max out at 56 megs at 1500 feet, that's 100 percent of my internet connection through comast now! The difference from being at 1500 feet and being at 0 feet from the vrad is 4 houses and three streets as my vrad is three blocks from me! and the closer you are to the Vrad, the faster your connection.
Phone
It is what it is. It worked. I didnt have any issues with it!
Customer service!
Coustomer service is non existant at ATT. I ordered a movie on demand and was told that I couldn't order a 50 dollar ppv because I had excided my ppv limit. Even though my bill was paid, and I had'nt been late, ATT refused to turn on the ppv and let me enjoy the programming I wanted! That was the last straw that broke the camels back. With other providers if you are past your ppv limit you can call them and have the ppv authorized. ATT refused to do this.
I found my self often calling customer service to find that it was closed. Customer service is open at limited times M-F 9-6 Sat 9-3 pm ish. In my view customer service should be open 24/7 minus holidays. When I tried to order the pay per view on sunday the call was routed to the collections department wich is open and the customer service reps were rude. They made you feel like you were a deadbeat instead of a customer. Also if you go over to Utalk.att.com and even question the service or try to help improve the service by asking questions, I often found myself being scrutinized by fanboys who think the service is perfect. Think of it as the DBSTALK of Uverse.
My recommendations
If you have a one HDTV and dont plan on upgrading, give it a shot. You might like it.
If you have multiple HDTV's or plan on upgrading to more than one set, stick with directv or dish.
If att would take their network seriously and roll out fiber, they would have one kick ass service. Unfortunately that's not how att rolls and were stuck with a mildly grate service that works bass akwards. I found myself wanting to keep the service because the amount of HDTV channels offered is 2nd to none, but the downfalls of the service just kept me shaking my head! I really want uverse to work out, but the way ATT is going, Who knows if they will be around in a few years.
INSTALL
U verse lured me in with a 250 instant cash back rebate, which I never saw. I placed my order and had ATT techs out here within a week. Once installed with TV, I had the phone and internet done too.
Quickly after having internet installed I noticed that my TV would often Freeze for a 1/2 second every 2 to 5 min. It got really annoying. ATT rolled their trucks out here 5 different times and even replaced my drop wich was found to be bad as it wasn't bonded right. They even chalked it up to my slingbox saying that it drew too much data from the network and that sling boxes interfere with uverse. IT wasn't until I went and purchased my own router off of another suggestion from a user over at utalk.att.com that I noticed my freezing issue go away. This is uverse flaw number 1. The residential gateway they designed cant handle high traffic without degrading other services. Once a certain threshold of data is pushed through it, the gateway degrades other services. The fix was to bring my network over to its own router to handle local Ethernet traffic (which worked out for me as I upgraded to gigabit anyhow) and pull from the gateway as internet traffic was needed.
What's Good
Uverse does a few thing's great. They have a great channel line up like dish, and even offer HDRSN's in full time, where as dish doesn't. Their vod selection isnt bad, and the interactive applications are great. Once you get past this, the polishing starts wearing off real quick. I often found my self questening att and the fiber to the node decision. All of ATT's problems could be solved with more bandwidth.
HDTV ON UVERSE
The HD quality of some channels are great! others not so. WHy? Bandwidth. Channels such as DiscoveryHD draw less bandwidth than HDNFL. Often during sports you would see micro bocking, even in anything in fast movement you would see various micro bocking in dark scenes. Over all when I switched back to dish I noticed that dish's picture was just more crisper and clearer. While Uveres's pq has made leaps and bounds from what it was when it first rolled out in my area, the lack of bandwidth allocated is noticeable and causes the experience to be downgraded from other providers such as directv. Also Comments on a recent earnings call from ATT's CEO wanting to provide less bandwidth even more for HDTV streams, we might see more complaints in the future about this!
The Network
Uvers's main flaw is the fact that there are stream limitations on how much you can physically watch. I often found myself recording a show in HD, while watching another, and my wife in the other bedroom would yell because she would get blacked out of her program as the HD stream limit would be exceeded. 2 HD streams was one of the main factors on why I chucked uverse. With other providers you can bring as many streams as needed and not have to worry about getting blacked out when someone else watched a TV show. Uverse needs to address this problem and are trying to banaid it with VDSL2. I don't see VDSL2 working as there was no noticeable increase in the bandwidth that the line could handle on the users side. While ATT could up the profile to match what the lines can handle, with comcast offering faster speeds than what VDSL 2 outputs. ATT is going to be in a world of hurt!
In my case I was 1500 feet from the vrad, I could obtain a max of 58 mbps on my line, and was hooked up with the standard profile. Upping the profiles would band aid enough but fiber is the only way to future proof and compete.
See here for my statistics 3800HG Statistics
Internet speeds
ATT's dsl speeds are slow and over priced! ATT's top teir max 18 has 18 down and 1.5 up. When compared to Comcast which is 10 bucks cheaper you get 20 down and 5 up. The quality of the internet was great as I got the speeds I payed for, but this once again goes back to the network ATT built and refuses to upgrade to fiber to the home as comast is now pushing docsis 3.0 50 meg speeds and is wanting to go further with 100+ meg teirs. If a user's line can max out at 56 megs at 1500 feet, that's 100 percent of my internet connection through comast now! The difference from being at 1500 feet and being at 0 feet from the vrad is 4 houses and three streets as my vrad is three blocks from me! and the closer you are to the Vrad, the faster your connection.
Phone
It is what it is. It worked. I didnt have any issues with it!
Customer service!
Coustomer service is non existant at ATT. I ordered a movie on demand and was told that I couldn't order a 50 dollar ppv because I had excided my ppv limit. Even though my bill was paid, and I had'nt been late, ATT refused to turn on the ppv and let me enjoy the programming I wanted! That was the last straw that broke the camels back. With other providers if you are past your ppv limit you can call them and have the ppv authorized. ATT refused to do this.
I found my self often calling customer service to find that it was closed. Customer service is open at limited times M-F 9-6 Sat 9-3 pm ish. In my view customer service should be open 24/7 minus holidays. When I tried to order the pay per view on sunday the call was routed to the collections department wich is open and the customer service reps were rude. They made you feel like you were a deadbeat instead of a customer. Also if you go over to Utalk.att.com and even question the service or try to help improve the service by asking questions, I often found myself being scrutinized by fanboys who think the service is perfect. Think of it as the DBSTALK of Uverse.
My recommendations
If you have a one HDTV and dont plan on upgrading, give it a shot. You might like it.
If you have multiple HDTV's or plan on upgrading to more than one set, stick with directv or dish.
If att would take their network seriously and roll out fiber, they would have one kick ass service. Unfortunately that's not how att rolls and were stuck with a mildly grate service that works bass akwards. I found myself wanting to keep the service because the amount of HDTV channels offered is 2nd to none, but the downfalls of the service just kept me shaking my head! I really want uverse to work out, but the way ATT is going, Who knows if they will be around in a few years.
11 Replies
·
9422 views
H
Good Start for U-Verse
My U-verse experiance:
I have had Dish, Direct and Comcast. U-verse by far, delivers a superior Non HD picture. Most of the HD pictures are extremely good and surpass the fore mentioned. The switching of stations is excellent- no delay at all-
I have the phone, internet and TV package. All around I find the quality very good, but they have a lot more to go:
They do let a lot of spam through the internet
If you have a phone with caller ID on it, there is a good chance the caller ID will not work. If some one leaves you a message in your mailbox the message light does work.
I do miss a lot of what Direct Tv offers: Caller ID will appear on the TV, None for U-verse: More versatility with recording on the DVR with Direct Tv; U-verse does not have multiple Tv guides-you are stuck with the main one as the default- you cannot default to the favorite guide;The programming of the Tv guide is difficult because they make you go by individual station instead of letting you input the station to go to; you cannot adjust the rings on the phone before it goes to your mailbox; it appears that they are pushing their mailbox because of the issues with caller ID.
I have been with them since early June, their CS reps say they are working on a lot of these issues- so far none of them have been resolved.
My U-verse experiance:I have had Dish, Direct and Comcast. U-verse by far, delivers a superior Non HD picture. Most of the HD pictures are extremely good and surpass the fore mentioned. The switching of stations is excellent- no delay at all-
I have the phone, internet and TV package. All around I find the quality very good, but they have a lot more to go:
They do let a lot of spam through the internet
If you have a phone with caller ID on it, there is a good chance the caller ID will not work. If some one leaves you a message in your mailbox the message light does work.
I do miss a lot of what Direct Tv offers: Caller ID will appear on the TV, None for U-verse: More versatility with recording on the DVR with Direct Tv; U-verse does not have multiple Tv guides-you are stuck with the main one as the default- you cannot default to the favorite guide;The programming of the Tv guide is difficult because they make you go by individual station instead of letting you input the station to go to; you cannot adjust the rings on the phone before it goes to your mailbox; it appears that they are pushing their mailbox because of the issues with caller ID.
I have been with them since early June, their CS reps say they are working on a lot of these issues- so far none of them have been resolved.
H
I've had Uverse for nearly 2 yrs and have had no problem with the Caller ID. Though, sometimes, calls go to voicemail for no reason. Plus, I've had people call and we were there and the phone never rang and their calls went to voicemail. As for Caller ID on the tv screen, it's coming. Uverse has already begun rolling it out in Texas and supposedly, all Uvoice subscribers will get it before this year is out.
I have had Dish, Direct and Comcast. U-verse by far, delivers a superior Non HD picture. Most of the HD pictures are extremely good and surpass the fore mentioned. The switching of stations is excellent- no delay at all-
I have the phone, internet and TV package. All around I find the quality very good, but they have a lot more to go:
They do let a lot of spam through the internet
If you have a phone with caller ID on it, there is a good chance the caller ID will not work. If some one leaves you a message in your mailbox the message light does work.
I do miss a lot of what Direct Tv offers: Caller ID will appear on the TV, None for U-verse: More versatility with recording on the DVR with Direct Tv; U-verse does not have multiple Tv guides-you are stuck with the main one as the default- you cannot default to the favorite guide;The programming of the Tv guide is difficult because they make you go by individual station instead of letting you input the station to go to; you cannot adjust the rings on the phone before it goes to your mailbox; it appears that they are pushing their mailbox because of the issues with caller ID.
I have been with them since early June, their CS reps say they are working on a lot of these issues- so far none of them have been resolved.
I've had Uverse for nearly 2 yrs and have had no problem with the Caller ID. Though, sometimes, calls go to voicemail for no reason. Plus, I've had people call and we were there and the phone never rang and their calls went to voicemail. As for Caller ID on the tv screen, it's coming. Uverse has already begun rolling it out in Texas and supposedly, all Uvoice subscribers will get it before this year is out.
Supporting Founder
Since the Reds have there thread we should too!
Last watched Nine inch Nails
Next 3:10 to Yuma
Last watched Nine inch Nails
Next 3:10 to Yuma
5347 Replies
·
509342 views
Hello everyone, new guy here. I'm trying to solve problem I'm having with Dish bonus view channels. When I'm watching the bonus view channels then I switch back to regular dish channels, after few minutes the screen flips to black and after 30 seconds flips back to regular channels and continues to flip back and forth until I turn off TV. After I wait 30 minutes and turn back on , I can use regular channels again. So, its after I switch from bonus view channels to regular dish channels the problem starts. Been trying to fix this for a month, but no luck
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
Here what I've done.
i contacted Dish support and they sent me a new Joey3, but no help. Switched to a different HDMI input on TV, no help. Used different HDMI cable , no help. Used different electrical wall plug, no help.
Finally got a Dish tech to check it. He ran all systems check and was OK. Finally he brought in a small TV and plugged in the HDMI out from the Joey to the small TV. He could not get the problem to occur on his small TV, so the new Joey was working OK. So, then the problem must be myTV. He made some phone calls and came back with the answer that there must be a problem with the analog to digital switch in my TV. Has anyone ever heard of a problem like this, or is it time to be looking for a new TV? My tv LG OLED65C8PUA. TV has been trouble free til now. Thanks
7 Replies
·
111 views
Supporting Founder
Lifetime Supporter
Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.
DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.
The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.
It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.
DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.
The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.
It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.
6 Replies
·
381 views
Recently came back to DirectTV Satellite service and have two boxes, Gemini and a main HR54.
DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?
DirecTV is charging me two "TV access fees" of $10 each, but can only watch TV on the one without the server. Is there anything I can do to fix this?
24 Replies
·
946 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
67110 Replies
·
2662397 views
Pub Member / Supporter
Lifetime Supporter
I feel like this was discussed in another thread, but I can't find it. I have T-Mobile and my last iPhone upgrade was in 2020. I want to get a new iPhone, but what is the best way to go about doing it? Should I order the iPhone from T-Mobile directly, or should I buy from the Apple Store? I feel like there are pros/cons to each option.
2 Replies
·
40 views
I have a Hopper with Sling. (Don't know exact model.) A couple nights ago, I went into the DVR screen, and noted that it was recording three programs. Yet I was able to view live TV (that was not one of the channels being recorded.) Did something change? In the past, it would only let me watch one of the channels being recorded, or any recording in the DVR menu. Maybe it was streaming, although there was no indication of that?
Apologies if this has been covered; I searched and didn't find anything.
Thanks.
Apologies if this has been covered; I searched and didn't find anything.
Thanks.
9 Replies
·
363 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/YJjxjYvmQ8s
Direct YouTube Link - Good Bye, Tim! Last WWDC
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/YJjxjYvmQ8s
Direct YouTube Link - Good Bye, Tim! Last WWDC
The official iJustine Website's Website
Buy her book!
0 Replies
·
11 views
Pub Member / Supporter
Cutting Edge
WANTED DirecTV LCC
Anyone have a DirecTV Local Channel Connector that you'd like to get rid of at a reasonable price? DirecTV is currently in a contract dispute with owner of my local ABC affiliate.
12 Replies
·
313 views
I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.
Could be out of them I guess ... I'd keep trying, every 3-4 days.I did that. The response was that the LCC is not available. Escalated the issue to a tech support person with the same results.
If they are not out of them as them WHY you can't get one, seeing Your in a Dispute. Thats what they are for.
I would make them give you a real answer, don't let them off the hook.
I had one, and it worked well, but I believe I gave it to another D* friend (also had a AM21), I know I gave them away ...
According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.
I'm not sure your going to find any Refurbished ones as D* doesn't ask for them back.According to the tech support guy, they don't have any in stock. He said I should receive an email when and if they have them. I even told him I would accept a refurbished unit.
Pub Member / Supporter
Lifetime Supporter
Did anyone have a price increase today on their equipment? I own my VIP211k's, and they have been $5.00. My bill that I received last week shows the "add-ons" as being $5.00. However, I just logged into my Dish account, and my "add-ons" are now $10.00. Did the additional receivers go up by $5.00 recently?
As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.
As I mentioned, my last bill shows $5.00 and under the notes, nothing is mentioned about a price increase.
11 Replies
·
211 views