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Toyzruskid1976

Last reply Mar 26, 2010 · posted in DISH Network Support Forum

Out of the blue signal loss? 129

Something weird is going on and Im curious if any updates or what not could have caused it.

Out of the blue my 722k now states "Signal Lost.... 129, transponder 31"
I have an EA with a wing dish on 129 (So I'm not sure why all my channels are relying on 129 when I should only be using 129 for locals)

this just started today, and it happens once a minute.

If I hit guide the show continues where it left off

Any suggestions before I call Dish Network. They're on my #@)$@# list and I'm not fond of wasting my time with their "customer service" department.

Thanks

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Toyzruskid1976

Mar 26, 2010

quick question... I'm not watching an OTA channel.. I'm watching HD Bravo or Hallmark or a pay channel. I rarely watch OTA... maybe just disconnect my OTA to fix?

whatchel1

Mar 26, 2010

nope

Toyzruskid1976 said:
quick question... I'm not watching an OTA channel.. I'm watching HD Bravo or Hallmark or a pay channel. I rarely watch OTA... maybe just disconnect my OTA to fix?

That is what is happening is you are loosing the OTA signal. If you disconnect the OTA then it will have constant signal loss of OTA meaning will have constant loss of signal problem. You would have to remove all the OTA's from you unit if this the problem. It's better to fix the problem that is causing the OTA signal loss.

Toyzruskid1976

Mar 26, 2010

whatchel1 said:
That is what is happening is you are loosing the OTA signal. If you disconnect the OTA then it will have constant signal loss of OTA meaning will have constant loss of signal problem. You would have to remove all the OTA's from you unit if this the problem. It's better to fix the problem that is causing the OTA signal loss.

wow... who programmed that monstrocity. I would have the box only focus on the signal that's currently in use. So if Im watching channel 5 and it relies soley on signal XYZ, I shouldn't get that message if signal ABC goes out.

Thanks, I'll get rid of my OTA... I rarely every use it anyway.

peano

Mar 26, 2010

Deleting all your OTA channels in Menu-6-9 will fix it. Disconnecting the antenna will not.

Or, if you want to keep your OTA, go to Menu-6-9 and select the channel with the highest and most consistent signal strength. Then scroll right to the "Done" button (NOT Cancel) and press Select. Problem solved.

sca

Mar 26, 2010

peano said:
Deleting all your OTA channels in Menu-6-9 will fix it. Disconnecting the antenna will not.

Or, if you want to keep your OTA, go to Menu-6-9 and select the channel with the highest and most consistent signal strength. Then scroll right to the "Done" button (NOT Cancel) and press Select. Problem solved.

very interesting. i was thinking along similar lines, like tuning to the strongest ota channel, and then back to a dish channel thus 'leaving' the ota on the strongest signal.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 17 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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klang said:
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mheisen

Last reply Today at 3:43 AM · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

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Almighty1

Yesterday at 2:50 PM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

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mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

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Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

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slow_poke_pete

Today at 3:38 AM

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

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slow_poke_pete

Today at 3:43 AM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

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