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I didnt want to hijack the other thread I responded in..:rant:
I've had Dtv since 1999 with absolutely NO complaints.
Well my current DVR started to crap out (so I thought - it was resetting all the time) so I decided that instead of just replacing it with a regular DVR we would upgrade to HD-DVR. YAY! about time, right? Called Dtv on Saturday set it all up for Wed between 12-4. I took day off from work (w/o pay). In meantime I figured I'd check splitter in basement ta-da! it wasnt the DVR! that fixed it-no more resetting, but I want HD anyway..
Wed comes along - 12, 1, 2, 3, 4 nothing. 4:15 I get a phone call stating that the tech is running 2 hours late! WHAT!? That means he'll be here at 6pm? The original message stated install would take 3 hours! ugh Well he showed up at 5:30 put dish up but couldnt line it up with sat. transponders and crap didnt line up. Him and my husband were yelling out the door to each other until 9:30 at night! My husband then said that it was getting late/dark and to come back another time and that he would take Friday off from work if he could come back. The tech said he would come back tom (thurs) after 5. That was fine with us, b/c I got out of work at that time.
Well, NOTHING no show! I called Dtv - no help! They told me that if I dont hear from them by 9am today (friday) to call back and they will escalate the matter.
I called them back and they directed me to a field supervisor and they have until 9pm to get in touch with me. Here it is 7:30 my time and I still have no HD, but I got billed for it! I'm so frustrated! I really just want to cx and go with Verizon fios.
They are so fast to take my money every month, $100 a month, but they cant give me customer service?
DirectTV is NOT what it used to be!
I've had Dtv since 1999 with absolutely NO complaints.
Well my current DVR started to crap out (so I thought - it was resetting all the time) so I decided that instead of just replacing it with a regular DVR we would upgrade to HD-DVR. YAY! about time, right? Called Dtv on Saturday set it all up for Wed between 12-4. I took day off from work (w/o pay). In meantime I figured I'd check splitter in basement ta-da! it wasnt the DVR! that fixed it-no more resetting, but I want HD anyway..
Wed comes along - 12, 1, 2, 3, 4 nothing. 4:15 I get a phone call stating that the tech is running 2 hours late! WHAT!? That means he'll be here at 6pm? The original message stated install would take 3 hours! ugh Well he showed up at 5:30 put dish up but couldnt line it up with sat. transponders and crap didnt line up. Him and my husband were yelling out the door to each other until 9:30 at night! My husband then said that it was getting late/dark and to come back another time and that he would take Friday off from work if he could come back. The tech said he would come back tom (thurs) after 5. That was fine with us, b/c I got out of work at that time.
Well, NOTHING no show! I called Dtv - no help! They told me that if I dont hear from them by 9am today (friday) to call back and they will escalate the matter.
I called them back and they directed me to a field supervisor and they have until 9pm to get in touch with me. Here it is 7:30 my time and I still have no HD, but I got billed for it! I'm so frustrated! I really just want to cx and go with Verizon fios.
They are so fast to take my money every month, $100 a month, but they cant give me customer service? DirectTV is NOT what it used to be!
23 Replies
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3700 views
Way back in 1999/2000 when we first got Dtv - we installed it all ourselves. it was pretty easy.
I just didnt know about the whole HD hookup - if that was any different/more difficult.
Apparently my "ticket" is still open with Dtv so they cant even r/s it with another tech/company!
My tech is apparently G-o-d now and is the only one with the power to close that work order so they can create a new one!
J
Sounds like an overbooked new guy. That he left the dish and receiver without getting it activated explains a lot. Do hang on to that receiver. It may well be on your bill unactivated.
Directv can and will get another tech out there......bet the other guy has quit already.
Call 'em!
Wonder what could be so hard about your installation? Got trees? Apartment?
What?
Joe
Way back in 1999/2000 when we first got Dtv - we installed it all ourselves. it was pretty easy.
I just didnt know about the whole HD hookup - if that was any different/more difficult.
Apparently my "ticket" is still open with Dtv so they cant even r/s it with another tech/company!
Sounds like an overbooked new guy. That he left the dish and receiver without getting it activated explains a lot. Do hang on to that receiver. It may well be on your bill unactivated.
Directv can and will get another tech out there......bet the other guy has quit already.
Call 'em!
Wonder what could be so hard about your installation? Got trees? Apartment?
What?
Joe
Nope - no trees, no apartment. I already have DTV...he was installing the HighDef dish in the same place the old dish was. "Clear view of the southern sky" As the commercial for the Hughes Internet stated.
Wierd thing was that he did attempt with some sort of meter.
Think he was just undertrained.
Will be interesting how the install tomorrow goes...
Another attempt at 12-4 is being made.
Will keep you posted-The only down side is that I'm having my surgery tomorrow so I wont be home
just hubby & kids. Figures they had to pick that day. I'm not being picky tho - I'm taking what they will give!
5:30pm...THEY'RE HERE....
I about died when someone pulled up the driveway.
They are totally relocating the dish to the roof, which is better for me - I can climb up there if I have to
Old dish was WAY up high on telephone pole. This guy says that if new HD dish sways at all it'll throw it off.
Guess they are sending another guy to assist (HE is running behind). If I didnt just have surgery today, I'd post pictures about the install - not that diff. IMO. Like I said in 2000 when we moved here, we did it ourselves, but when we upgraded a few years later, tech moved dish UP the pole like 15 more feet.
YAY! I'm so excited...this is really happening!
I about died when someone pulled up the driveway.
They are totally relocating the dish to the roof, which is better for me - I can climb up there if I have to
Old dish was WAY up high on telephone pole. This guy says that if new HD dish sways at all it'll throw it off. Guess they are sending another guy to assist (HE is running behind). If I didnt just have surgery today, I'd post pictures about the install - not that diff. IMO. Like I said in 2000 when we moved here, we did it ourselves, but when we upgraded a few years later, tech moved dish UP the pole like 15 more feet.
YAY! I'm so excited...this is really happening!
5:30pm...THEY'RE HERE....
I about died when someone pulled up the driveway.
They are totally relocating the dish to the roof, which is better for me - I can climb up there if I have to
Guess they are sending another guy to assist (HE is running behind). If I didnt just have surgery today, I'd post pictures about the install - not that diff. IMO. Like I said in 2000 when we moved here, we did it ourselves, but when we upgraded a few years later, tech moved dish UP the pole like 15 more feet.
YAY! I'm so excited...this is really happening!
Making progress...the 2nd guy showed! (hes changing splitter in the baesment - claimed it was "an old 6x8") whatever that is.
The dish is STAYING on the pole after much debate (the guy argued with himself-he wanted the roof & dishpointer gun thingy-said to stay on pole) LOL
He seems to know what hes doing, hes doing my install and walking someone through theirs on the phone. What a champ :up
Making progress...the 2nd guy showed! (hes changing splitter in the baesment - claimed it was "an old 6x8") whatever that is.
The dish is STAYING on the pole after much debate (the guy argued with himself-he wanted the roof & dishpointer gun thingy-said to stay on pole) LOL
He seems to know what hes doing, hes doing my install and walking someone through theirs on the phone. What a champ :up
OMG! so I'm all installed....everything lined up....no problem.
UGH!!! ALL my programming changed. Had to call Dtv to correct it.
All set now though!!! YAY!!!!
And tech hung out while I was on phone to make sure it was corrected.
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Didn't see a thread like this so I figured why not start one. This is about natural supplements. If you aren't into supplements, fine, but please let those of us who do want to discuss this discuss it.
The first one I wanted to mention has been a real life changer. I'm 62 and still do all of my own install work at my business....also do all the yard work at the house. A few years ago I started noticing that I was losing my range of movement, it was even getting hard to bend over and lace up my boots. Almost got stuck in an attic because I couldn't get turned around once the work was done. Didn't think much of it and figured with age comes stiffness that was only going to get worse as time went on.
It was then that I stumbled across a video which was discussing rotator cuff tears and why they were to prevalent these days. Turns out, the culprit is a simple deficiency in MANGANESE which is key in keeping your tendons flexible. Most anti-biotics strip your body of any manganese it might have had which is why certain anti-biotics, especially those in the Cipro family. I actually knew a man who had two tendons tear while on that stuff.
Went to Amazon and ordered some manganese. Now it took a while, it wasn't instant, but gradually I have regained all of my flexibility. I can bend over and touch my toes while standing with no pain and putting on my boots is no longer a chore.
Pretty cheap too. The bottle I ordered was a 200 ct for under $13. They said to take double the normal dose for the first month because most people are severely lacking, then go to one a day.
The first one I wanted to mention has been a real life changer. I'm 62 and still do all of my own install work at my business....also do all the yard work at the house. A few years ago I started noticing that I was losing my range of movement, it was even getting hard to bend over and lace up my boots. Almost got stuck in an attic because I couldn't get turned around once the work was done. Didn't think much of it and figured with age comes stiffness that was only going to get worse as time went on.
It was then that I stumbled across a video which was discussing rotator cuff tears and why they were to prevalent these days. Turns out, the culprit is a simple deficiency in MANGANESE which is key in keeping your tendons flexible. Most anti-biotics strip your body of any manganese it might have had which is why certain anti-biotics, especially those in the Cipro family. I actually knew a man who had two tendons tear while on that stuff.
Went to Amazon and ordered some manganese. Now it took a while, it wasn't instant, but gradually I have regained all of my flexibility. I can bend over and touch my toes while standing with no pain and putting on my boots is no longer a chore.
Pretty cheap too. The bottle I ordered was a 200 ct for under $13. They said to take double the normal dose for the first month because most people are severely lacking, then go to one a day.
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235 views
Pub Member / Supporter
Lifetime Supporter
I bought the fixed color version of these bulbs for my store several years ago...work great and no more replacing ballast. Finally had one go out and when I went back to Amazon I saw that now they come in selectable versions so no more guess work as to what color light would do best in a certain area. They are now double OR single ended...used to be strictly one way or the other. If any of you are looking at replacing the old style 4 or 8 ft bulbs, you might want to give these a try. The 8 footers are BRIGHT. I put 5 in my shooting/target shed and you can get a decent tan if you are in there long enough.
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86 views
Marques Brownlee
Time for another AWESOME video from Marques Brownlee!
View: https://www.youtube.com/watch?v=_x58r9TBois
Direct YouTube Link - Meta VR Glasses: What Vision Pro 2 COULD Have Been!
The official MKBHD Website!
The MKBHD Store
View: https://www.youtube.com/watch?v=_x58r9TBois
Direct YouTube Link - Meta VR Glasses: What Vision Pro 2 COULD Have Been!
The official MKBHD Website!
The MKBHD Store
0 Replies
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6 views
Supporting Founder
Pub Member / Supporter
Apple Fall Hardware Event takes place today, September 9, 2026, at 10:00 a.m. PT / 1:00 p.m. ET. It marks the debut of new CEO John Ternus and the expected reveal of Apple's first foldable phone.
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2324 views
S
when was the last time they innovated something
I'd probably say when they came up with their M-series of processors with integrated memory. That allowed Apple to get away from the inefficient Intel CPUs that were limiting their notebook computers.when was the last time they innovated something
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/6UJXAJfomcE
Direct YouTube Link - Apple's Q4 2026 Earnings Report
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/6UJXAJfomcE
Direct YouTube Link - Apple's Q4 2026 Earnings Report
TWIT's Website
TWIT Live Feed
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6 views
Supporting Founder
Does anyone here use Apple Home/HomeKit with HomePods or Apple TV to automate smart devices in their house? We have had Amazon's Alexa set up in our house for the last 10+ years and I have been waiting to switch them out to Apple for a few reasons; We are already in the Apple ecosystem with our phones, tablets, and computers. I have never liked Amazon's stance on privacy and I really like that Apple has pushed for privacy for a long time.
I bought 4 of the new HomePod Mini 2 speakers to go in various rooms in our house and we have one of the new Apple TVs on preorder that will be the start of me replacing our Rokus. I have the HomePod Mini 2s set up and have an RPi that is running HomeBridge for our legacy smart devices that worked natively with Alexa but don't work with Apple Home natively. I had trouble with the older smart bulbs not keeping the brightness or light color consistent with what our routines were with Alexa despite trying every setting in HomeBridge with the bulbs just not shining very bright. I ended up replacing them with updated versions that are Matter compatible so they work in Apple Home natively. That in and of itself has been interesting to set up because I have my home network segretated with the IoT devices on their own vlan and wifi and pretty locked down. Matter requires IPv6 and due to how my home network is designed I had to do some digging with AI to figure out how to make it all work correctly.
Apple Home definitely has some shortcomings that Alexa does much better with but I am hoping Apple will continue to improve their Home products and introduce features that will bring it closer to the functionality of Alexa.
I bought 4 of the new HomePod Mini 2 speakers to go in various rooms in our house and we have one of the new Apple TVs on preorder that will be the start of me replacing our Rokus. I have the HomePod Mini 2s set up and have an RPi that is running HomeBridge for our legacy smart devices that worked natively with Alexa but don't work with Apple Home natively. I had trouble with the older smart bulbs not keeping the brightness or light color consistent with what our routines were with Alexa despite trying every setting in HomeBridge with the bulbs just not shining very bright. I ended up replacing them with updated versions that are Matter compatible so they work in Apple Home natively. That in and of itself has been interesting to set up because I have my home network segretated with the IoT devices on their own vlan and wifi and pretty locked down. Matter requires IPv6 and due to how my home network is designed I had to do some digging with AI to figure out how to make it all work correctly.
Apple Home definitely has some shortcomings that Alexa does much better with but I am hoping Apple will continue to improve their Home products and introduce features that will bring it closer to the functionality of Alexa.
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26 views
Supporting Founder
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Comcast is the first to report, with a massive 274,000 loss in video subscribers.
In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.
cordcuttersnews.com
In the 3Q of 2016, Comcast had 21.42 million video subscribers and was the #1 provider, now at 10.39 million and is the #3 Provider, YTTV is #2 ( who also surpassed DirecTV-8 Million and Dish-under 5 Million), Charter/Spectrum is #1.
Comcast Just Lost 274,000 TV Customers & 144,000 Internet Customers In Just Three Months | Cord Cutters News
Comcast Corporation reported its third-quarter 2026 results on October 22, showing continued erosion in its domestic residential broadband internet and video customer bases as competitive pressures intensified across the connectivity market. The company recorded a net loss of 144,000 domestic...
cordcuttersnews.com
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779 views
'Rockford Files' Reboot Gets NBC Pilot Order
I grow tired of all the reboots. Most I don't bother with but will depend on the actor chosen.
I grow tired of all the reboots. Most I don't bother with but will depend on the actor chosen.
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861 views
I hope they can find enough Pontiac Firebirds to keep the show going.
The one where Beth is telling him about her cat is one of my favorites. "...he's not very discriminating". 
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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2686157 views
Pub Member / Supporter
Cutting Edge
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179 views
Fox Closes $22 Billion Roku Takeover, Says Streaming Platform Will Remain ‘Open Ecosystem’
Surprise! Fox Corp. has closed its acquisition of streaming platform Roku, a deal valued at $22 billion, well ahead of the expected 2027 date.
variety.com
Surprise! Fox Corp. said Friday it has closed the acquisition of streaming platform Roku, a deal valued at $22 billion, well ahead of the expected 2027 date.
That is what I have to explain to customers all the time. They want it free with no ads
