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toddjb
Last reply · posted in DISH Network Support Forum
Ugh, after a 65 minute very frustrating call to Dish last night I got them to come out and fix an install that has been troublesome since it was put in place over 60 days ago. They wanted me to pay $99 for the visit or sign up for their service plan to pay for an install that was never completed correctly. I'll spare you phone details but I had to go through 4 operators before getting a good answer.

So, to make the most out of my service visit today, do you have any theories on what could be causing the following problems;

One 508 - no signal at all. Worked for a couple weeks now it can't acquire any satellites.
One 722 - frequent drop outs "part of this recording/program has been lost" It only loses seconds of programming but this comes up every other day.
Second 722 - frequent loss of synchronization between audio and video.

Two dishes are up on the roof, they claim the 2nd was needed due to the 508. They seem to have a clear line of site to the right part of the sky. No obvious obstructions.

Be curious to hear any advice that might make my long fought for service visit worthwhile.

Thanks!

-todd
7 Replies · 1618 views
toddjb
Thanks.

This should be interesting as one receiver is an obvious problem that they can observe, and the other two are intermittent. I'm hoping signal level shows something. One of my 722s was in the low 70s last night with a clear sky. Not sure if that is normal or not....
A
Thanks.

This should be interesting as one receiver is an obvious problem that they can observe, and the other two are intermittent. I'm hoping signal level shows something. One of my 722s was in the low 70s last night with a clear sky. Not sure if that is normal or not....

You need 18 to watch Dish. 50 to have great signal. 60+ = rare issues during storms. I'm not sure what your gripe is with signal strength, if that's your concern. Ignore the 125
toddjb
You need 18 to watch Dish. 50 to have great signal. 60+ = rare issues during storms. I'm not sure what your gripe is with signal strength, if that's your concern. Ignore the 125

no gripe with signal strength. have a gripe with my service problems and was just asking if this was related. apparently not.

they came out and said the switch on my roof is bad. apparently they put a refurbed unit on there and actually had trouble with it during initial installation. didn't even make it into the house. want to get a new switch, put it on, and then see how things are.
toddjb
Final re-cap. They came out to replace the switch (put a new one on the roof!) and found out that the switch wasn't the issue. But, I got a new switch out of the arrangement so that was nice. :) He debugged the system for a while and found that the system failure causing all the problems was a bad diplexer on the side of the house. He replaced that and everything now works.

That is something I could have hit myself, but I'd much rather have the techs troubleshoot and get it right.


I seem to have good luck with the techs that serve my area (ATV) but dealing with Dish Network to get them out here is an absolutely painful experience. As I watched my refreshed television service last night the first commercial that came up was Charlie selling everyone on Dish Network as having the best customer support out there. How the hell he arrives at those metrics is beyond me. Dish Customer Service sucks! The next issue that pops up with them will send me to DirectTV. They have long ago used up all their free passes from me. They are just awful...
M
Wow....I sure hope my experience is going to be resolved...I have the exact same problem after my install...have to pay for them to come out just to see t.v. again....cant watch a thing right now tech is scheduled to come out tommorrow and it is supposed to thunderstorm here in wisconsin, it was glithchy from the get go after upgrading from 119/110 to 72/61.5/77. this sucks....been with dish since 96 never had any problems before...oh well I still like my HD.
Jimmerinwi
Wow....I sure hope my experience is going to be resolved...I have the exact same problem after my install...have to pay for them to come out just to see t.v. again....cant watch a thing right now tech is scheduled to come out tommorrow and it is supposed to thunderstorm here in wisconsin, it was glithchy from the get go after upgrading from 119/110 to 72/61.5/77. this sucks....been with dish since 96 never had any problems before...oh well I still like my HD.

Make sure your signal levels are where they should be. Eastern Arc dishes are very touchy as far as getting them tuned properly. I really prefer Western Arc for 110 119 129 but HD locals here are on 61.5. Which is why I have the 1000.2 and a 61.5 wing dish. Never want to get onto EA, its levels suck and I know EA gets more rain fade than WA.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68668 Replies · 2680766 views
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ClarkGable
Long Train Runnin' - The Doobie Brothers
dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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harshness
After Midnight - Eric Clapton
Bobby
Gotta Give A Little Love (Ten Years After) - Timmy Thomas
gms49ers
Hear Me Calling - Ten Years After
TheRatPatrol
Last reply · posted in TV Shows
Anyone else watch this show? Any guesses as to what was in the box Gibbs gave to Abby that was on her desk? It look liked it was glowing.

I also heard that someone was leaving the show at the end of this season. Any guesses as to who thats going to be?
2136 Replies · 215310 views
Jimbo

Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
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Howard Simmons
Howard ...
You don't like Tony, or Tony as the Director (he's only been there for 30 seconds now) or you don't like NCIS ?
Tony as the director.🙄
Jimbo
Tony as the director.🙄
Would you rather have LaRoche ???
Howard Simmons
Would you rather have LaRoche ???
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
Jimbo
No. Bring in someone new.🤔 Tony is not serious enough for me. Parker is too close to the team and Tim is too young to take over IMO.
I don't think Tim and Tony are that far apart in Age ...

Remember what Tony said to Tim when they first got back together ...
Tony said: I am the New Tony, Tim .... (something to that effect)

Tony has changed, he's been running his Security Business ... I'm sure he has grown up.

Give it time ... your judging the New Tony from the old Tony.

It sounds like Tim won't be around the Team much longer either.
KAB
KAB
I wonder it they will show the teased meeting (in Origins) with Tony and Gibbs.
Jimbo
I wonder it they will show the teased meeting (in Origins) with Tony and Gibbs.
I'm curious how they are going to implement Tony into Origins (If they do) ...
Tony was introduced to Gibbs and the team, on NCIS, which makes it the Mothership side of things, he worked in Baltimore prior to NCIS, NO mention when they met that anyone had known one another ...
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Jimbo
I wonder it they will show the teased meeting (in Origins) with Tony and Gibbs.
Teased Meeting ?
dfergie
I didn't recognize him till I saw this... (William Katt)

View: https://youtu.be/n9S3F87A588?si=tU_YQX6h3vDmrGEf

Good episode.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

1 Replies · 13 views
harshness
They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole.
The "Secure Asset Fund" had about $1 billion in reserves... in Bitcoin.

The fund started in 2018, so it may take a while to make investors whole, much less replenish the fund.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

2 Replies · 75 views
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Juan
I guess America can't afford 10 year autoloans
harshness
I guess America can't afford 10 year autoloans
I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

10 Replies · 135 views
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.
meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1042 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
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K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 240 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
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S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!