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n1wbd

Supporting Founder

Last reply Jan 9, 2005 · posted in DISH Network Support Forum

Whats with Dish????

I woke this morning to find my service is shutoff!!! I call up and the computer tells me I'm past due. (I just paid 12-15) and I owe $83 (true) but only for Dec./Jan

Now I realize you always pay for service in advance but for the last 5 yrs have always paid like this they get paid in the middle of the month.

If anything I might be 2 wks late?? Did they change policys regarding payment.

I've been a long time customer (since 1998) They might have just lost me as customer for being less than a month late.

Bob Hale
Grafton,NH

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Stargazer

Jan 9, 2005

Everybody has a grace period of about 45 days for a soft disconnect and then another 14 days later you get a hard disconnect resulting in a reconnect fee of $25 plus first two months and amount past due that much be paid to get account turned back on. Your account should not have gotten shut off unless you was past the soft disconnect period. I am not sure if they have changed the grace period or not but some people pay a few weeks after the due date without any late fees or problems. You can pay your bill online at www.dishnetwork.com free with your checking account and make sure you right down the authorization number for your purchase. You can also do EFT (electronic funds transfer) where they automatically take it out of your checking account each month but going online allows for faster processing and fater getting credit applied to your account than sending it in the mail. I have never had a problem with using that.

n1wbd

Jan 9, 2005

Stargazer said:
Everybody has a grace period of about 45 days for a soft disconnect and then another 14 days later you get a hard disconnect resulting in a reconnect fee of $25 plus first two months and amount past due that much be paid to get account turned back on. Your account should not have gotten shut off unless you was past the soft disconnect period. I am not sure if they have changed the grace period or not but some people pay a few weeks after the due date without any late fees or problems. You can pay your bill online at www.dishnetwork.com free with your checking account and make sure you right down the authorization number for your purchase. You can also do EFT (electronic funds transfer) where they automatically take it out of your checking account each month but going online allows for faster processing and fater getting credit applied to your account than sending it in the mail. I have never had a problem with using that.

Thats the way I have been paying all along on the web. I just paid back on 12-15 and only owed for this month (Jan). As you know they bill 1 month in advance. My balance was like $89.

Stargazer

Jan 9, 2005

Maybe you are paying one month late each time you go to pay your bill and need to get caught up. The best thing one can do to avoid this is to pay in advance and not wait until the last minute to pay the bill. On your bill it should state "service from xxmonth xxday to xxmonth xxday. What does your last bill show for that? What package do you have?

n1wbd

Jan 9, 2005

Stargazer said:
Maybe you are paying one month late each time you go to pay your bill and need to get caught up. The best thing one can do to avoid this is to pay in advance and not wait until the last minute to pay the bill. On your bill it should state "service from xxmonth xxday to xxmonth xxday. What does your last bill show for that? What package do you have?

Thats exactly what I am going to do. Funny thing is I have always paid that way for the last 5 yrs and never got disconnected. Maybe they change their policy?

On another note I really don't think not paying 1 month in ADVANCE of receiving service should be considered late. (IMHO) No biggie

thiggin2

Jan 9, 2005

Well I've been a week or two late before and they charged me that $5.00 late fee.

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mheisen

Last reply 50 minutes ago · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

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Almighty1

Yesterday at 2:50 PM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

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mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

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Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

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slow_poke_pete

55 minutes ago

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

slow_poke_pete

50 minutes ago

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 12:44 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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Gary Toma

Staff member Pub Member / Supporter Cutting Edge

Last reply Today at 12:19 AM · posted in DIRECTV Technical Resources Forum

DIRECTV Transponder Map ~ Data 10/28/2026

The TPN Map Excel Presents all DIRECTV Channels:

National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)

Additional tabs provide:

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VOD (Video On_Demand) Records
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doctor J

Wednesday at 7:26 AM

Weekly Analysis for 10/28/2026:

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KyL416

Wednesday at 8:31 AM

ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

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coolman302003

Yesterday at 5:38 PM

Monday 11/2 is a full slate for NBA League Pass as all 30 teams are playing and 14 out of 15 total games are on NBALP. Only one national TV game on Peacock/NBCSN (Thunder @ Cavs).

DirecTV is even having to use several MLB EI channels (from 745-748) and a NHL CI (770) channel to fit all of them in the guide close together. 5 games at 7:30 ET, 3 games at 8 ET, 2 games at 8:30 ET, 1 game at 9 ET, 3 games at 10 ET. Luckily NHL CI is light on Monday (3 games on CI).

DirecTV is providing both broadcast feeds for all League Pass games except Hornets, Magic, Bucks & Raptors that night. These are all teams that have local broadcasts via a OTA channel which is on spotbeams and have streaming deals (DTC) that are not exclusive DAZN teams which DirecTV just signed a deal with (à la Spurs, Grizzlies, Cavs, Pacers & T'Wolves). Its also very common that we don't get Raptors broadcast very often from TSN or Sportsnet Ontario on League Pass.

11/2/26 (MON) EASTERN	7:00 PM	7:30 PM	8:00 PM	8:30 PM	9:00 PM	10:00 PM
Peacock/NBCSN	Thunder @ Cavaliers
NBA League Pass	None	Pistons (745) @ Hornets	Kings (755) @ Mavericks (756)	Celtics (760) @ Rockets (761)	Trail Blazers (764) @ Nuggets (765)	Suns (769) @ Warriors (770)
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		Wizards (752) @ Magic
		Bulls (753) @ 76ers (754)
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KyL416

Yesterday at 6:56 PM

Only the Knicks, Nets, Wizards, Bulls, Celtics, Rockets, Lakers, Warriors, Avalanche, Sharks and Bruins feeds will be using remaps of 24/7 RSNs that night. The rest will be relying on the part time feeds, including the Nuggets, Blackhawks and Kings who will be on their alt/overflow channels, and MSG Western NY will be live on channel 635-1 to carry Buffalo area ads during the Knicks game.

The NHL Network alternate will be live on channel 215-1 with Red Wings @ Panthers for those blacked out of Golden Knights @ Bruins on the main feed.

The Thunder @ Cavaliers game will be on one of Peacock Game Pass channels that night for commercial customers, they'll also have the back to back U-Conn Women's and Men's Basketball. One of the part time feeds will also be in use for WWE Raw via Joe Hand promotions.

Reactions: Mr Tony and Nate.O’Brien

dtv757

Today at 12:19 AM

I could be wrong but the only RSN we dont have is NBC SN Philadelphia .

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Neutron

Supporting Founder

Last reply Yesterday at 10:56 PM · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor.

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”

www.hollywoodreporter.com

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long_time_Dish

Yesterday at 5:22 PM

Rest in peace. Wow, so many good roles, but Jean Luc Picard will always be my favorite...

Reactions: sdfntx, Foxbat, dfergie and 1 other person

meStevo

Yesterday at 5:48 PM

Yeah, this one is tough. RIP.

View: https://www.threads.com/@tismarkart/post/DfF4ONpkYPG

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Mr Tony

Yesterday at 8:50 PM

R.I.P.

mc6809e

Yesterday at 9:28 PM

Rest In Peace

sdfntx

Yesterday at 10:56 PM

R.I.P., Jean-Luc.

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Whats with Dish????

Hopper 3 with Hopper plus internet connection problems

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

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RIP Patrick Stewart

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86