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jgra said:

I ordered the 921 about a week ago I still have not received mine but if mine is not as good as it says it is on there website. I promise I will close my account request every penny back make so much noise and make sure I tell everyone I know about how bad dishnetwork is. Nonetheless I am going to give a shot. I actually moved to dish from directv about I think 6 months ago. Directv with Tivo was so much better very user friendly and the like.

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smroycro said:

Do you have two separate rg6 lines hooked up to each satellite in tuner? If you are splitting that signal after the switch, that is what is causing your lock up problems (at least in part).

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tbeuthin said:

I had my 921 installed on Dec. 20 the problems started almost immediately. Ever time I called to report problems about all I was told, was to reboot after waiting a long time. It baffles me that some people have had success with the 921, which makes me wonder if there is a H/W flaw in many units or are some of us just more demanding.

I expereinced many problems but the occasional jittery picture really worried me. I also lost gray bars in 480p overnite every nite or the format function in HD would lock up, so I had to reboot every AM and sometimes more often. Since Dish is dropping DishLinux I was afraid they will never get the bugs out of the 921. The 921 is now discontinued and the 211 software seems are is worse than a Microsoft Beta.

When the 921 was working OK I loved the picture in HD and even the SD looked better on my Sony XBR using component inputs rather than S-video with the 508.

Eventually they flagged me at tech support and said I could only talk to the 921 support team, but the 921 guys must always call you back and its phone tag for days.

I got sick of it and was really concerned about them EVER fixing so many bugs and designs flaws on an obsolete box with an OS they have moved away from. So I RMAed the unit, as they never even offered me a replacment. Its disconnected and waiting for mailing labels to go back.

Supposedly Dish promised to do NBR on this unit last year but have now said no NBR for the 921. Really disappointing.

The HD OTA and HD OTA recording did mostly work, but it puts the red dot on the Sat remapped local rather than the OTA digital and the guide is messed up for subchannels other than the -01. Really in a DVR 'MOSTLY works" does not cut it for me. I live in the LA area and almost all locals are broadcast in digital, so with SAT locals and OTA digital I probably had 50+ locals in the guide. So maybe that's why i saw more problems than some.

There are still things I like about Dish, but now I am back to my single tuner 508 and 501 and no NBR and of course no HD.

I'm thinking of switching to DTV with two new Tivo R10s. I know about the DTV Tivo split and the R10 are SD but they have 2 tuners and Tivo has of course NBR and more.

Time Warner Cable now offers HD DVRS but even with digital cable I hear reports of PQ problems. Cable PQ and support was so bad before I am scared to even try it again.

I felt $549 was a not a bad price for the 921 ($489 even better if you can find one at Costco) , but I have an odd hangup that the unit should work right no matter what the proice or they should commit to fixing it. Right now there are just too many bugs and/or design flaws IMHO. I hope they fix the problems for the people that are hang in there with the 921. It would really be great if the 921 got NBR too. But right now that's does seem to be the case.

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