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jbones
jbones
Last reply · posted in DISH Network Support Forum

Second 721 died on me

I've had the 721 for as long as it has been available with very few operating problems. But last night my hard drive died in my current 721. This is the second time this has happened. Dish is now sending me out my third 721 since I've started. To Dish's credit this receiver was not under warranty so the CSR suggested to buy the extended warranty for $5.99 and they would send out another reciever with shipping paid. I told her sign me up sounds like a no brainer to me. Is anyone else having problems with their hard drives failing? Hopefully this third one will last.
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David
David
I have owned two 721's since they first hit the market. Each one has been replaced twice due to hard drive failures. The failures occurred with absolutely no warning--worked one minute and not the next. I have the DHP so it cost me nothing to replace. DISH was very prompt in sending replacement units. I have no complaints...
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G
gary s
We recently had our "disc failure" on one of our two 721s. I guess this is the same as a hard drive failure. I don't remember what dishnetwork csrs had me do, but it didn't help. The receiver still said disc failure. I set up a return authorization. We are also on the DHP so it was free of charge. After hanging up the phone from talking with dishnetwork I unplugged the receiver for about an hour and a half, plugged it back in, turned it on, and it was working fine (although it had wiped out all the PVR recordings). I called dishnetwork back and told them the receiver was working. They said the RA was already started and couldn't be stopped. So, we received the exchange 721 in a couple days. I decided to go ahead and send back the one that had malfunctioned and keep the replacement, thinking that once the disc had failed it might be likely to happen again. Replacement 721 is working great so far. Dishnetwork was great about the whole exchange process.
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Pepper
Pepper
Too hot to handle...

IMHO, it is a cooling problem.

The design of the 721 and its sibling 522 (and presumably, the 625) suffers from poor design for heat dissipation. The longer it runs, the hotter the disk drive gets, and it is just about as far as it could be from the ventilation holes on the opposite side of the box. If you have it inside any type of enclosure, it just makes it worse.

gary, yours that sat for 1.5 hours and then worked again, probably was working because it cooled down enough to operate properly. It would have failed again.

My 522 hard drives live on the outside of the box, (power & IDE cables extended, note I was real careful about the "warranty void" sticker) so they are exposed directly to a roomful of conditioned air. Also before I did this, I made sure the units are NOT inside of anything but on top of a shelf. I found some old plastic cassette cases and put two of those underneath each box so there's about another half-inch of airflow available. Sitting outside the box, the drives are warm to the touch but not dangerously hot as when installed in the sealed box. Barring accidental damage because they are exposed, I expect them to last a whole lot longer.

Rewiring the fan so that it's on all the time might be another solution (or, if Dish would change the software to lower the threshold temp that activates the fan). I also seriously considered cutting a hole in the top of the case to attach another always on fan there as well.
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Stargazer
Stargazer
I like the extended power and IDE cables idea to have external hard drive. This would be neat to swap a hard drive and connect the one that was connected to the 522 to a computer as an external hard drive as well. What would be even better is to have a switch to flip to control which hard drive you are running if you wanted to connect multiple hard drives. Has anyone come up with a way to connect the DVR directly to a computer through the IDE port to dump the content directly the computer's hard drive or is it possible to connect the same hard drive up to the 522 and computer at the same time or perhaps connect a switch that would allow you to choose whether you wanted the 522 or the computer to have access to that hard drive.

Sorry for getting off topic a little bit. I figured that those would be ways to prevent from losing the data from the hard drives due to failure and to backup the content. I had a 721 fail because of a tuner failure (also had two out of three 501's fail because of a tuner failure). I only had one hard drive failure and that was in my first 501.

Perhaps they should make all receivers DVR capable without a built in hard drive and make an expansion port for an IDE cable to clip on an external hard drive to it. If hard drive fails or if you want a larger one or an additional one, you can upgrade it or ship one back and get another one as a replacement.
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Pepper
Pepper
To keep from deviating too far from the original poster's intent, which was about hard drive failures, there is a discussion about external hard drives here: http://www.satelliteguys.us/showthread.php?t=40000
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TFLEV
· posted in TFLEV

This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

Time for another AWESOME video from TFL Electric Vehicles!


View: https://www.youtube.com/watch?v=rVPpv2ZvbFU


Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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Take It as It Comes - Steve Winwood
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Take The Money and Run - Steve Miller Band
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Run Joe -- Louis Jordan and his Tympany Five
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The Long Run - The Eagles
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Long Train Runnin' - The Doobie Brothers
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
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K
klang
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
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meStevo
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
meStevo
Renewed for season 5.
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K
klang
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
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KAB
KAB
klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Click to expand...
Great ending, but it ran in circles most of the season.
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M
mheisen
Last reply · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
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Almighty1
Almighty1
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
mheisen
Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
Click to expand...
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
Almighty1
mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Click to expand...
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
slow_poke_pete
Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Click to expand...
Might be worth just to ditch the hopper plus. No issues here on h713
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S
slow_poke_pete
mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Click to expand...
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/nKMpQ3UNenY


Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
TWIT Live Feed
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/I_zmwUPcv50


Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

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Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=mGXuqH0DqDs


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· posted in TWiT Tech Podcast Network

Responses to PHP Flash Alert

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/watch?v=psVDWmJn7e8


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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Apple's Jump Into the Touchscreen Laptop Market

Time for another AWESOME video from the TWIT Network!


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Direct YouTube Link - Apple's Jump Into the Touchscreen Laptop Market
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Lon.TV
· posted in Lon.TV

Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !

Time for another AWESOME video from Lon Seidman of LON.TV!


View: https://www.youtube.com/watch?v=pYnl79ronhs


Direct YouTube Link - Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !
The Official LON.TV Website
Lon on Facebook
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