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Dune

Last reply Jan 18, 2005 · posted in DISH Network Support Forum

2 Receivers-Different Signal Srength

Hi, I have an 811 and a 501 and I get different signal strengths from each.

The 811 is about 10 points less than the 501 which means I really experience rain fade when watching HD channels here in Hawaii. The HD channels only average about 40 with a 30" dish.

Has anyone noticed that the 811 doesn't receive as strong a signal?

Thanks, Dune

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korsjs

Jan 17, 2005

when comparing, make sure you are using the same transponder as they might vary from transponder to transponder. 11 and 12 are good ones to check.

BuckNasty

Jan 17, 2005

Also, are you checking the signal strengths using the same piece of cable? If you are using them in seperate rooms, a longer cable, or lesser quality can cause that kind of signal reduction.

Dune

Jan 17, 2005

Yep, using the same transponders when comparing.

Both receivers come in to the same room and are hooked up to an AV Receiver. The feed come off of a multi switch and are two seperate cables. Maybe I should get on the roof and switch cables at the switch to check?

Dune

earth station

Jan 18, 2005

The 811 does register lower signal. Be glad it's only 10points. The 522/322s register almost 20 points lower than the other 5xx and 3xx series receivers.

With my dish peaked to maximum, a 501/301 will register about 118 on SAT 119 transponders 11-12. SAT 110 comes in around 110 on transponders 11-12. Doing nothing with the dish, swap receivers and my 522 registers only 100 on 119, T11-12 and 93-95 on 110 T11-12.

I had an 811 hooked up and it read upper 90s for 110, and around 107 for 119, T11-12.

I did test the signal with rainfade. I hooked up to a temporary dish peaked in only half way, watched the 522 drop out at the same level as the others, 35-40. Engineering says it has a different threshold. Not really considering it will drop out first before a 501/301 will.

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mheisen

Last reply Today at 3:43 AM · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

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Almighty1

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mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

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mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

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Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

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slow_poke_pete

Today at 3:38 AM

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

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slow_poke_pete

Today at 3:43 AM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

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