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K
Supporting Founder
Last reply · posted in DISH Network Support Forum
had cable for four days now, called dish a week ago to tell them to cancel effective monday. got the call today trying to get me to stay. here is what they said.

they said i was a long term customer and asked why i am cancelling. i told them lack of hd. they asked what i have now that i didn't with dish. i told them network locals, inhd 1 and 2. then he said dish is continually looking at adding hd. i told them that charlie said nothing would be added until the end of the year.

discussion came around that i have a hdpvr now. i told him it worked perfectly and that it was included in my promotional price. he tried to say that they had an upcoming promotion to lease a 921 (i think he meant a 942). he then asked if i wanted to buy one. i told him that it made no sense to buy the 921 or 942 since it would not work with mpeg 4. he didn't know what i was talking about.

then asked if i wanted hbo and showtime free for a month to give me some extra hd channels. i told him that i am getting all the movie channels for free for six months.

tried to tell me if i deceide to come back at a later time, that they would not be able to waive the 25 dollar re connect fee. i told him that i have no plans to come back but will be going to direct tv at the end of the year. he asked why and i told him they already have local hd and it went into me telling him that charlie said they would have local hd when shivia was passed. nothing yet on dish.

that should be the last dealings i have with dish unless they don't send me the 34 bucks they owe me.

i wish i could say it was fun the entire time with dish, had a good 2 and half years, hellish third.

nice knowing ya dish.
3 Replies · 1804 views
J
Unbelievable.

#1) You called and told them to cancel Monday. They call you back on TUESDAY. Wouldn't you think they would have called you BEFORE you wanted your service cancelled to try and get you to stay. Doesn't do much good after the fact now does it.

#2) Dish may be 'looking at HD' but when you have their CEO saying they are adding nothing for a good long while it doesn't take a rocket scientist to figure out there's a huge difference between 'looking' and 'doing'.

#3) I bet they *do* plan on leasing the 921 to begin with. They have a lot of them that are effectively discontinued and outdated based on the 942. With that said, why in the world would you want to *buy* one? That makes no sense for them to even ask that question.

#4) Quote - "i told him that it made no sense to buy the 921 or 942 since it would not work with mpeg 4. he didn't know what i was talking about."

Par for the course with this company and their call center employees. The right hand has no idea what their left hand is doing. Crap training, no information about technology given to these people, different answers when you talk to different people at the same phone number. They do not have it together.

#5) Oh boy, free HD movie channels for a whole month! Wow! :rolleyes:

#6) They can't waive the $25 reconnect fee? LOL! Are they threatening you? Why in the world would this matter to someone who is interested in HD content? Again, amazing they would even tell you this.

I'm on the bubble myself. Been paying them $100+ for nearly three years now but getting the runaround about swapping out my 301's for 811's. If I don't get help soon from them, I'll spend the $2K for an all D* HD setup. I hate to move to an entirely new setup and relearn new hardware and channels but I don't have time for crappy customer service when the HD content is not even as good as their competitors.
D
That's funny. I wouldn't see any leasings about the 921, sounds like they are waiting and setting the 942 out as lease. If they wanted to lease the 921, it would have been done by now.
Stargazer
Boy that sure makes you want to come back when they said that they charge a $25 reconnect fee and they will NOT waive it and they wonder why you are leaving and not coming back? It probably wouldn't take much more to get me on over to DirecTv. I've just had Dish so long and been comfortable with that type of setup/channel arrangement.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

2 Replies · 62 views
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Juan
I guess America can't afford 10 year autoloans
harshness
I guess America can't afford 10 year autoloans
I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

10 Replies · 119 views
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.
dishstaller
Pub Member / Supporter Lifetime Supporter
· posted in The Chit Chat Club
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

0 Replies · 0 views
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68665 Replies · 2680723 views
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long_time_Dish
Take The Money and Run - Steve Miller Band
EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
ClarkGable
Long Train Runnin' - The Doobie Brothers
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dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1037 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
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K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 228 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
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S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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