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Tony S
Lifetime Supporter
Last reply · posted in DISH Network Support Forum

Initial reaction on Sling Adapter

I just received my Sling Adapter yesterday and tried it for the first time just now. Installation was a snap and I had it playing on my home computer in no time. I wasn't expecting too much in the way of video quality because I have DSL. (My uplink bitrate maxes out at about 400K).

I knew that when I was away from home that the video quality would not be that good, but I was surprised that even when I am at home and using my internal network, that the video still had to uplink through Dish's web site! As I said, this limits the bitrate to about 400k, and the video quality is really bad on all of my home computers/laptops. Why is Dish doing that. When you are at home, there is no reason to be stuck with DSLs crappy uplink bitrates. If it would let me use my internal network, I would be able to stream HD quality throughout my house! I think that is a very serious limitation of the device.

Everything worked correctly for about 2 hours. Now, every time that I try to view video, I get an error message: "Your computer was able to connect to your device, but the connection was interrupted. (Error 36) (2). Try connecting again". WTF. Is there any way to correct this error, or do I just have to wait and try it later?

On the good side, the video looked OK on my iPhone, but I can't think of too many occasions when I would ever want to view video on my iPhone.

I am really glad that this thing was free (with the gift card). If I had actually had to pay for it, I would not be happy.
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T
theoak
I forgot about the front one! Duh! Do you know if a USB hub would work with the wireless adapter and EHD?

Edit: Just searched the forum and learned that the 722 seems to support a powered USB hub. Folks have had a wireless adapter, EHD and Sling Adapter all hooked up with success. Now I'm tempted to get the sling adapter ;)
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L
lotusguy
If someone technical from Dish or Sling wants to link to my computer via a program like "Go to My PC", I am perfectly willing to have them do so to find what may be a problem. So far, my experience with Dish tech support is fairly negative. Once they have gone through the script telling you to reset everything, they are out of ideas. Not once have I been asked for the log.
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TG2
TG2
lotusguy said:
If someone technical from Dish or Sling wants to link to my computer via a program like "Go to My PC", I am perfectly willing to have them do so to find what may be a problem. So far, my experience with Dish tech support is fairly negative. Once they have gone through the script telling you to reset everything, they are out of ideas. Not once have I been asked for the log.
Click to expand...
Lets just face what you're getting ... First level techs are call screeners. What they can't handle they pass up.

The problem becomes the 2nd level techs have no resources. Take the Dish IRT .... they started off from that Level 2 position ... although some have "some sort" of contacts that they've either made, developed, or falsified ... but even Dish IRT has limited to no resources officially sanctioned and or provided for, by Dish proper.

Dish is playing a numbers game. Most companies do the same .... throw resources at the biggest problems ... for all we know, all it would take is the right person, at the right place, at the right time, and the problem would be found, documented for repair and dissemination, and that knowledge then gets passed onto the rest of the Level 2's.

If this problem were happening near me.. I'd be there already trying to trouble shoot or look at this problem from inside.. and outside, and every which way I could... there's a couple people here that have noticed resource usage (dot net stuff) and might have a good clue on the programming side of things.. but without getting confirmation from inside .. its still a loosing battle.

Take DishOnline for instance ... up until a couple of weeks ago it appeared to be operating in much the same way as Dish Remote Access ... but for the past few days.. I've been digging in because of how crappy its been ... and it seems now that things have changed.. some of the changes have also negatively impacted DRA ... such as.. authentication.. before.. most of the communcation i'd see was self to dish, self to sling ... now it seems authentication is being passed off to the amazon cloud for both DishOnline and DRA (dra wasn't effected by external conditions before recently) and then the streaming seems to be coming from other servers *not* your DRA server hidden (ie. going to Dish Remote Access, you see "your" server as dishXX.sling.com) now it seems Dish is heavily using Akamai for some form of load balancing or redirecting... and with each step, originally designed to make things better, dish has made them WORSE!
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T
Tony S
I have had the same experience as lotusguy. When I contacted Dish, the first level of support tried the usual...reset the receiver, reset the sling box, etc. When I told them I had tried all of that, they passed me on to 'broadband support', but they really did not have any ideas at all. They just told me the same thing that the error message was already telling me...that I could not connect to the receiver.

This is a strange problem. The sling works fine when I am away from home. It works every time on the first try with both my laptop computer, and my iPhone4. However, when at home, on my own internal network, it almost never works with either my laptop computer or my desktop computer... but it works every time with my iPhone4 (at home on my internal network). I have tried connecting to someone else's sling box with my desktop computer, and that also works with no problem...so the same computer that does not work on my own internal network does work remotely. (Strange that it works with a system several states away from me, but it won't work with my own receiver that is only 30 feet away).

My internal network works fine for everything else. I have a Western Digital media streamer and I have no problem streaming videos, music, and photos from my desktop to the WD device. Also, my desktop computer can view my DVR contents and the Program Guide contents with no problems, and I can program my DVR, add a recording, and erase things I have already recorded with no problems.

At home, my laptop has only connected to the sling adapter once (in about 50 tries). When it did connect, it worked fine with bitrates as high as 8000K. At home, my desktop computer connects once in a while (very rarely). When it does connect, it works fine with bitrates over 8000K.

I really appreciate the help that TG2 and pabeader has given me. Thanks a lot guys! My 722k has not downloaded the new firmware yet (L686), so I am hoping that that will solve the problem, but I am not counting on that. I have run out of ideas. I wish I knew what the problem was.
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L
lotusguy
TG2 said:
If this problem were happening near me.. I'd be there already trying to trouble shoot or look at this problem from inside..
Click to expand...

Thanks for the offer TG2. Let me know when you are on the left coast.

I know all about tech support as I was a product manager for a medical imaging company and as a side task, I provided tech support for the more complex problems. I would not get off the phone until I heard "Aha!" at the other end. My batting average was 1000. All it takes is someone who (a) knows what they are doing and (b) is willing to invest the time. The folks at Dish seem to have neither.

Oh well, I just got my rebate card, so the Sling Adapter was free. Now I won't feel so bad when I throw (sling) it into the neighbor's back yard.
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TG2
TG2
lotusguy said:
Oh well, I just got my rebate card, so the Sling Adapter was free. Now I won't feel so bad when I throw (sling) it into the neighbor's back yard.
Click to expand...
:) what's that you got there Lassie... timmy's got a Dish Everywhere problem?

Hoping the test with DD-WRT would go through.. just to make sure its not some quirk of UPnP support or some such.. because if it doesn't work with DD-WRT on the router either.. then it leaves one last issue out there.. the config that's getting tossed around from PC to Dish/Sling & back ... which again would take someone really knowledgeable in Sling to get resolved..

And worse now is the DishOnline changes that seem to have further removed dishxx.sling.com servers originally there were a few problems that were in some way related to which server a specific user was on, and their account as that server "kept" it ... the fix involved the magic of "the DIRT" and appeared to make a user's account go POOF and thusly onto a new dishXX.sling.com server the next time they logged in ... no way to see that with DishOnline and worse is the akamai and amazon cloud use.. its like those "light bulb" jokes.. how many DishOnline.com techs does it take to screw in a light bulb... we'll get back to you on that (they're still counting, or looking for someone TO count, or they're having problems getting enough fingers & toes to count with, etc) :)
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LER
LER
theoak said:
I forgot about the front one! Duh! Do you know if a USB hub would work with the wireless adapter and EHD?

Edit: Just searched the forum and learned that the 722 seems to support a powered USB hub. Folks have had a wireless adapter, EHD and Sling Adapter all hooked up with success. Now I'm tempted to get the sling adapter ;)
Click to expand...

I have this exact setup on my 722K's with a powered 10 port hub. Works great!
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Scott Greczkowski
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
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EatMyVolts
EatMyVolts
A Little Bit of Soap -- The Jarmels
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long_time_Dish
long_time_Dish
Give A Little Bit - Supertramp
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dishstaller
dishstaller
Little Wing - Jimi Hendrix
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long_time_Dish
long_time_Dish
With A Little Luck - Wings
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H
hwkn
LITTLE Willy-Sweet
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meStevo
meStevo
Lifetime Supporter
Last reply · posted in The Sports Section

NFL 2026-2027 Season

Schedule drops tomorrow. Mandatory mini camps in June. Hall of Fame game August 6th.
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meStevo
Foxbat
Foxbat
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
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rvvaquero
rvvaquero
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...
Be nice to see a Cowboy headline like that.
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M
Mike0616
Foxbat said:
I guess even the patience of us laid-back Hoosiers has its limits:
www.colts.com

Colts relieve general manager Chris Ballard of his duties

Colts Owner & CEO Carlie Irsay-Gordon released a statement Monday announcing the news.
www.colts.com www.colts.com
Click to expand...

Can we expect to see a new coach if we say "pretty please?"
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Foxbat
Foxbat
Jeeez, Week 6, no lead is safe…
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Peter Parker
Peter Parker
Supporting Founder Lifetime Supporter
Last reply · posted in DISH Network Support Forum

DISH Hopper 3 Software Version 713 Is Out

No idea what improvements might be involved.
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N
naptime
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
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jsmit86
jsmit86
naptime said:
I'm getting fabulous picture on Ch. 148 4k, but zero audio with H713. This is with a recorded show (Notre Dame game). Anyone else have this? Audio is fine on every other channel.
Click to expand...
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
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long_time_Dish
long_time_Dish
jsmit86 said:
They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
Oh, you mean "soon"? :biggrin
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Almighty1
Almighty1
jsmit86 said:
It's a known issue.
For a temporary fix, go into the menu, Audio, and turn Dolby Audio "OFF". You will have PCM stereo audio.

I was able to give the tech ops team some data logs so they could diagnose the problem, and they rolled me back to H708 temporarily. It fixed that issue.

They let me know that they understand what caused the issue, and it will be fixed within a few weeks in a new update.
Click to expand...
I guess they will be busy when lots of people start asking for rollbacks to H708 now that you mention that downgrades of software does exist because it will likely fix the OTA Single Tuner and the IR Remote problems in H710-H713.
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navychop
navychop
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...

:popcorn
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dishstaller
dishstaller
Almighty1 said:
it will likely fix the OTA Single Tuner
Click to expand...
🤣

Oh....you were serious
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iJustine
· posted in iJustine

This is iPhone Duo!

Time for another AWESOME video from iJustine!


View: https://www.youtube.com/shorts/P4_TzYKwcNY


Direct YouTube Link - This is iPhone Duo!
The official iJustine Website's Website
Buy her book!
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/-O2iLThF4z8


Direct YouTube Link - Generative AI: Revolutionizing Game NPC Dialogue & Behavior? #shorts
TWIT's Website
TWIT Live Feed
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teachsac
teachsac
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

S.W.A.T. Exiles (Starz)

Hondo is back with a new squad 9/25 only on Starz.


View: https://m.youtube.com/shorts/b0gPzA8KHEQ
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K
klang
Never watched the previous shows, so doubtful.
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dfergie
teachsac
teachsac
Started watching yesterday. Not too bad.
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Scott Greczkowski
Scott Greczkowski
Wife likes it.
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teachsac
teachsac
I like Zyra from La Brea (one with the prosthetic).
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dfergie
dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in TV Shows

Stargate SG-1 Discussion

Stargate SG-1 cancelled, Atlantis renewed
clear.gif

Monday - August 21, 2006 | by Darren Sumner
clear.gif

The future of Stargate is in question today, as SCI FI Channel has cancelled the long-running Stargate SG-1, Multichannel News reported today and a GateWorld source has confirmed. The news regrettably follows the airing of the show's milestone two-hundredth episode on Friday.

Stargate Atlantis, meanwhile, has been renewed for a fourth season, with the network hoping to see that the spin-off series can stand alone, according to a source.
Source Gateworld
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reubenray
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
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osu1991
osu1991
pluto.tv

Watch Stargate SG-1 for Free Online | Pluto TV

Stargate SG-1 picks up where the blockbuster film left off as the SG-1 team sets out to explore the mysteries of the Stargate and the worlds beyond it in the pulse-pounding series which became a worldwide phenomenon and a science fiction classic. Stream Stargate SG-1 for free on Pluto TV.
pluto.tv pluto.tv
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long_time_Dish
long_time_Dish
reubenray said:
I have gotten back into watching SG-1 and I have recorded most of the episodes to binge watch. What episodes are about the Antarctic or was this a movie? Also where could I watch the SG-1 movies?
Click to expand...
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
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R
reubenray
long_time_Dish said:
Well, there are a couple involving the Antarctic. "Solitudes", S1 E17 (one of my favorites), Then, "Lost City', S7 E21 and E22. Then, in the SGA pilot, "Rising", S1 E1 and E2, it starts out in the Antarctic for about the first 20 minutes or so.
Click to expand...
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
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long_time_Dish
long_time_Dish
reubenray said:
Which one has O'Neil being Ancients? I am at the end of Season 8 now.
Click to expand...
If I understand your question, O'Neill had the Ancient's knowledge in the "Lost City" two-part episode. That was when Anubis attacked Earth and there was a big battle over Antarctica.
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

Defender on Linux: Microsoft’s Big Security Move #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/wVdnjWsw2Uk


Direct YouTube Link - Defender on Linux: Microsoft's Big Security Move #shorts
TWIT's Website
TWIT Live Feed
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Ramy
Ramy
Supporting Founder
Last reply · posted in The Sports Section

2026-27 NCAA College Football

Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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Foxbat
Foxbat
Best fan sign I saw during the ND-BYU game: "Bear ate your Lucky Charms!" (Bear being the Cougars' QB). I was going to suggest, "Have you or your team been involved in a Carr crash?"
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osu1991
M
Mike0616
osu1991 said:

View: https://youtu.be/mUq0cZaflyc?si=odZ2TTCweQXCWNBR
Click to expand...


They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
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Jimbo
Jimbo
Mike0616 said:
They get cruel sometimes, very very cruel.😈. Hated to see my dawgs go down but I still say being ranked #1 is a hex on you!
Click to expand...
Yup, I agree, I'd rather be 2 or 3 till the last few weeks.
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osu1991
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TWiT Tech Podcast Network
· posted in TWiT Tech Podcast Network

RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts

Time for another AWESOME video from the TWIT Network!


View: https://www.youtube.com/shorts/PSGt6dUXdnI


Direct YouTube Link - RTX Spark: NVIDIA's AI PC Powerhouse Details! #shorts
TWIT's Website
TWIT Live Feed
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