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mfoster711

Last reply Aug 16, 2011 · posted in DISH Network Support Forum

Protection Plan

Why am I paying $6/month for a protection plan? I was reading this page and every benefit it listed seems like something I would expect to get even without a service plan.

I lease my receiver and if it breaks won't Dish replace it for free even without the protection plan? If my service stops working for some unknown reason and Dish has to send somebody out to fix it, won't they cover this cost?

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MaryB@SlingTV

Aug 12, 2011

DISH Network does lease our equipment to our subscribers. We will replace the equipment itself at no charge to the customer but technician fees and shipping on replacement equipment is not covered under the leasing agreement. Customer would be charged $95.00 for technician visits and currently $15.00 for shipping. The Service Plan discounts the technician visit to $15.00 and free shipping on replacement equipment. Certain items such as remotes are only warrantied for 1 year after which replacement would cost $20.00 + shipping but with the service plan there is no charge.

Ray_Schwarz

Aug 15, 2011

When we had our roof replaced in 2008, the roofers did not touch the dishes - both are mounted on the eves.

SKrueger

Aug 15, 2011

maryb@Dish Network said:
...Certain items such as remotes are only warrantied for 1 year after which replacement would cost $20.00 + shipping but with the service plan there is no charge.

Jumping in here. So Mary, replacement remotes are free if you have the protection plan? I just ordered a replacement remote today for my 622, anyway to get credited back the charge? If I have the protection plan, shouldn't the remote shown as no charge on the order?

Scott

3HaloODST

Aug 15, 2011

Ray_Schwarz said:
When we had our roof replaced in 2008, the roofers did not touch the dishes - both are mounted on the eves.

Mine's actually mounted on the roof, but it's close to the eave.

SaltiDawg said:
The roofers took my two dishes down and the installer put my EA replacement dish in a new location for $15 total.

Not surprised. A CSR giving false info... Shocking...

SaltiDawg

Aug 15, 2011

3HaloODST said:
...
Not surprised. A CSR giving false info... Shocking...

Not surprised that you'd make a nasty post like that.

It had absolutely nothing to do with a CSR.

You've been bashing Dish for so long that I'd hope you just go away. lol

EDIT: Now you have gone away.

3HaloODST

Aug 16, 2011

SaltiDawg said:
Not surprised that you'd make a nasty post like that.

It had absolutely nothing to do with a CSR.

You've been bashing Dish for so long that I'd hope you just go away. lol

EDIT: Now you have gone away.

If you had even bothered to read my previous post, I stated that I was told online by a CSR that it was more than that. I was actually agreeing with you, but I forgot that you enjoy twisting words and arguing for no reason... Also, I wasn't specifically "bashing" DISH, I was "bashing" CSRs in general, for 99% of large companies. DIRT and a few others being the rare exception.

navychop said:
Ignore feature still works, eh?

I guess it doesn't work so well when I remove a person from my ignore list, in hopes that they'd act normal... Looks like I need to just put it back and leave it.

EDIT: I've added another person to that list as well. Looks like it still works.

navychop

Aug 16, 2011

MaryB@SlingTV

Aug 16, 2011

SKrueger said:
Jumping in here. So Mary, replacement remotes are free if you have the protection plan? I just ordered a replacement remote today for my 622, anyway to get credited back the charge? If I have the protection plan, shouldn't the remote shown as no charge on the order?

Scott

Yes Scott, replacement remotes (meaning TS was unable to resolve issue and we need to send a replacement) is free with the Protection Plan. Just ordering another remote will be $20.00 for the remote and $15.00 shipping. If you would like me to review your account then just PM me your information.

maximum

Aug 16, 2011

Back to re-roofing and moving dishes ...

Before I had my roof repaired six years ago I went ahead and moved the dish from the roof to the side of the house because I didn't want the roofers messing with it. I was surprised how easy it was to re-aim the dish. I had marked the azimuth and elevation before moving it just in case I had to put it back in the same location. When I mounted it on the side and aimed it (connected a portable TV to a long cable, took it outside and viewed the signal strengths) I was surprised that the best position had exactly the same azimuth and elevation as before. I guess it doesn't change much moving the dish a few feet lower and to the side of where it was on the roof.

The nice thing about it all is, when we had to get our roof re-shingled again this year (due to a hail storm) the dish was totally out of the way and we didn't need to worry about it. I wonder why DISH doesn't always mount them on the side of the house (when possible)?

3HaloODST

Aug 16, 2011

Yeah, not sure why they didn't put mine on the eve, but I'm not complaining... The dish is in a great spot, I had a look at the dish after the roofers finished everything up, looks fine to me, I'm pretty amazed they could re-shingle without even moving the dish, but I'm going to have an inspector out to check everything out, so he'll let me know if there's a problem. By the looks of it though, I doubt it. They did pretty well, didn't bump the dish out of alignment or anything.

I've aimed plenty of dishes before, but the roofers insisted that it was unnecessary to move it, so I left it.

I heard about that phoenix hail storm, wow that was crazy from what I saw on TV... In my case, a tornado practically skipped over my house, taking out all but 3 trees (at least 9-10 were fallen,) according to NOAA it was 205mph winds above the house, but about 100mph winds down where the house is. A tree landed on the house, but luckily it was close enough that it didn't have enough leverage to completely tear through the house, but part of the tree was sticking through a bedroom ceiling. That's all fixed now, but I'm amazed at how the dish stayed in alignment during all that

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 17 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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EatMyVolts

Yesterday at 6:15 PM

Run Joe -- Louis Jordan and his Tympany Five

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long_time_Dish

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The Long Run - The Eagles

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Long Train Runnin' - The Doobie Brothers

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Midnight Train to Georgia - Gladys Knight & The Pips

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After Midnight - Eric Clapton

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dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply 21 minutes ago · posted in The Chit Chat Club

New report states 29% of vehicles being traded in are under water

It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

Nearly 3 In 10 New-Car Trade-Ins Are Underwater, Edmunds Finds | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

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Juan

Yesterday at 9:43 PM

I guess America can't afford 10 year autoloans

harshness

21 minutes ago

Juan said:
I guess America can't afford 10 year autoloans

I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.

Neutron

Supporting Founder

Last reply 24 minutes ago · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor.

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”

www.hollywoodreporter.com

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meStevo

Yesterday at 5:48 PM

Yeah, this one is tough. RIP.

View: https://www.threads.com/@tismarkart/post/DfF4ONpkYPG

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Mr Tony

Yesterday at 8:50 PM

R.I.P.

mc6809e

Yesterday at 9:28 PM

Rest In Peace

sdfntx

Yesterday at 10:56 PM

R.I.P., Jean-Luc.

osu1991

24 minutes ago

View: https://youtu.be/wFyUUrrYsrQ?si=Sk-lBWgOJEnBiHlL

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dishstaller

Pub Member / Supporter Lifetime Supporter

25 minutes ago · posted in The Chit Chat Club

$6.3 billion in crypto stolen by hackers

This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

Hackers steal $6.3 billion from Binance in biggest-ever cryptocurrency theft

The company later added it began recovering assets impacted by the breach after pledging to cover losses using its Secure Asset Fund for Users.

www.cnbc.com

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Ham Radio 2.0

Today at 9:22 AM · posted in Ham Radio 2.0

I Took Ham Radio, Meshtastic and Meshcore to Las Vegas

Time for another AWESOME video from Ham Radio 2.0!

View: https://www.youtube.com/watch?v=BJuVBittpm0

Direct YouTube Link - I Took Ham Radio, Meshtastic and Meshcore to Las Vegas
Ham Radio 2.0 Website
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TFLEV

Today at 7:12 AM · posted in TFLEV

This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

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Direct YouTube Link - This New Zeekr 7GT Is Bargain-Priced Taycan Alternative You've Never Heard Of!

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meStevo

Lifetime Supporter

Last reply Today at 6:39 AM · posted in TV Shows

The Diplomat (Netflix)

Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

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klang

Oct 21, 2025

Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.

meStevo

Oct 15, 2026

One episode into season 4 that dropped today...

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meStevo

Yesterday at 5:57 PM

Renewed for season 5.

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klang

Yesterday at 6:02 PM

Finished 4 last night. Great stuff.

They do like to end each season with a Bang!

KAB

Today at 6:39 AM

klang said:
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!

Great ending, but it ran in circles most of the season.

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mheisen

Last reply Today at 3:43 AM · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

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Almighty1

Yesterday at 2:50 PM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

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mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

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Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

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slow_poke_pete

Today at 3:38 AM

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

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slow_poke_pete

Today at 3:43 AM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

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TWiT Tech Podcast Network

Today at 3:22 AM · posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!

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Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
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TWiT Tech Podcast Network

Today at 3:22 AM · posted in TWiT Tech Podcast Network

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Protection Plan

Song Name Game Part 3!

New report states 29% of vehicles being traded in are under water

Nearly 3 In 10 New-Car Trade-Ins Are Underwater, Edmunds Finds | ZeroHedge

RIP Patrick Stewart

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