They told me I would have had to pay $200 in extra equipment costs to get "free" HD for life, which of course I declined to do. I'm stuck with all SD signals, but paying the same monthly fee as "free HD for life" customers with the same package. I'm sure there are people out there who did pay that equipment fee and now don't get whatever this Palladia channel is. Seems shady to me. But it's about what I expect from Dish -- they offer a lot of promotions that have catches or aren't available to everyone, and then try to nickle and dime you with service charges and little gotchas, plus channels you'd expect to be in basic packages (based on what's in cable's basic packages), but that you have to upgrade to get (Versus, MSNBC). And god-forbid you're a sports fan in an area where Dish has a feud with your local RSN and you don't get any of your favorites teams' games, which might be why you subscribed in the first place, and can't opt out due to a contract and an early termination fee.
I switched to Dish because I couldn't get a deal from cable (After 5 years with them) and couldn't afford what they were charging, so Dish was a "life saver" in that regard, it's not all bad, but I've got to say I'm not going to be nominating them for service of the year anytime soon.
P.S. Didn't get a signal due to the rain storm for probably the 25th time last night.