Just a quick follow-up on this one, Tech was at the house about 7:45am Sat, left a little after 11.
replaced everything, and I do mean everything. still could not get it to work. The problem was never with the 722, which by the way is a 722k now. Turns out the problem was with the 922, (new one of them too) and more specifically with the outlet it was plugged into. I cannot explain why because everything checks out just fine with the outlet and everything else that is or has been plugged into this outlet.
So basically what happened was, when I ran a new wire for the 722 it saw everything fine, cause I hooked it to the wire the 922 was connected on the ground block, thus taking the 922 when I was testing. So the real problem was, with just one receiver plugged in everything was fine, but the minute you plugged in two receiver the system did not work. Once we plugged the 922 into a new outlet the check switch ran fine, saw all the sats and everything is just fine.
This has got to the strangest thing I have seen, voltage on the outlet is just fine, grounded correctly.
But I must just say, the Tech stuck with it and we finally figured it out. I do not think this would have been figured out had the Tech been one that would not listen to suggestions, he was as stumped as I was, and called his supervisor twice to get input from him, and never gave up.
Something else I found funny, the first tech suspected the outlet the 722 was plugged into was the problem and basically said there is nothing he could do until we replaced it, and left. The second tech went to his truck got an extension cord and tried an outlet in another room and saw that it was not the outlet right away. which also helped with finding the 922 problem cause he did the same thing with it and everything started working.