Social Feed

Jecid

Last reply Dec 29, 2011 · posted in DISH Network Support Forum

Can prices change in DHA 24 agreement? / Concerned sales rep

Greetings,
Apologies if this is already covered in this forum. If it is, will you please direct me there? I am brand new here, and I was having trouble with the forum's search tool.

Can the "Everyday Price" for a new Dish Network DHA24 customer change? For example, (ignoring all other costs i.e. equipment, protection plan, premium channels) if a new customer signs up for America's Top 120 at the "Everyday Price" of $44.99 and the "12-Month Special" of $29.99, then for the first 12-months he would pay $29.99 and for the second 12-months he would pay $44.99, and these prices can not change until the 25th month of subscription. Correct?

I have been working as a sales rep selling Dish Network. All my supervisors tell me that they are 2 year contracts and that the price can not change, but I can't find it anywhere in writing. I first became suspicious when I saw the "Everyday Price Guarantee until 2013" on my brochures. At this point that's only half the length of the commitment. I pretended to be a customer and called Dish Network directly. When I asked very specifically if prices could change, the representative on the phone said they could, but only very small. When I asked my supervisors again, they reassured me that yes, they are 2-year contracts and the price can not change.

Can anyone point me to the details of the DHA agreement in writing?

Can anyone advise what I should do as an ethical sales rep under contract?
Thanks,
Jecid

13 Replies · 4696 views

Load Replies (13) Reply Legacy View

Tampa8

Dec 27, 2011

Cable companies DO raise your cost..........
If you don't fully understand what is going on, you will think the cable companies are not raising prices. In the strict sense, yes. But I can tell you with Charter, if you don't take the two year contract, you can get a LOWER price per month to start. It will go up usually at 6 months, then again at a year. During that first year, the price is most often LOWER than the two year guarantee. Depending on prices in the second year, you may pay a little less, you may pay a little more than the Guarantee price. I have two mailing cards from November that prove it, beyond my actual knowing it.
But as always with Cable, it is not even that clear cut. Certain added things may either make your cost less or more than doing it other ways. For instance, do their special for adding a phone on the non guarantee price and you will probably save even more. But get internet ,that may be less with the guarantee price.
People jump on the at two year price, not realizing there are other options that may (or to be fair may not) cost less.

If you just realize, nothing is ever really better or less with the Evil Empire, uh, I mean cable, you will come away happier and more educated.....

Yespage

Dec 27, 2011

Claude Greiner said:
I feel that DISH Network should gurantee prices in a 24 month contract. The issue is that they them get a hit with a double, or triple increase when the contract is over.

For example, sign up for Directv January 29th 2012.

You get a 2 year locked in rate, but don't get hit with the rate increase for 2012, and 2013. You get out of contract in January 2014, and you pay for the price increase for 2012, 2013 and 2014.

If it goes up $4 per year, then your taking about a $12 increase when the contract is over, than you would if you slowly raised it $4 every year without a price increase.

Dish should advertise the promo rate as a discount from the current/active rate for a package. This way there is no confusion if rates increase for new subscribers.

Jecid

Dec 28, 2011

Thanks, everyone!

whatchel1

Dec 29, 2011

Yespage said:
Dish should advertise the promo rate as a discount from the current/active rate for a package. This way there is no confusion if rates increase for new subscribers.

They do. At least that's what I see when I look at package prices. Where it say 39.99 regular rate 59.99. To me that tells you it is a promo rate.

Yespage

Dec 29, 2011

whatchel1 said:
They do. At least that's what I see when I look at package prices. Where it say 39.99 regular rate 59.99. To me that tells you it is a promo rate.

Not a "promo rate" a "promo discount". Rate implies it is $39.99 period. A discount implies the rate is variable and can go up during the promotional period.

View all replies (13)

mheisen

Last reply Today at 3:43 AM · posted in DISH Network Support Forum

Hopper 3 with Hopper plus internet connection problems

Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

5 Replies · 201 views

Load Replies (5) Reply Legacy View

Almighty1

Yesterday at 2:50 PM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

Reactions: charlesrshell

mheisen

Yesterday at 6:11 PM

Almighty1 said:
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?

I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Reactions: charlesrshell

Almighty1

Yesterday at 6:33 PM

mheisen said:
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.

Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Reactions: charlesrshell

slow_poke_pete

Today at 3:38 AM

Almighty1 said:
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.

Might be worth just to ditch the hopper plus. No issues here on h713

slow_poke_pete

Today at 3:43 AM

mheisen said:
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?

Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!

TWiT Tech Podcast Network

Today at 3:22 AM · posted in TWiT Tech Podcast Network

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/nKMpQ3UNenY

Direct YouTube Link - Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts
TWIT's Website
TWIT Live Feed

0 Replies · 2 views

Replies Reply Legacy View

TWiT Tech Podcast Network

Today at 3:22 AM · posted in TWiT Tech Podcast Network

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/shorts/I_zmwUPcv50

Direct YouTube Link - AI Is Turning Wannabe Hackers Into Cybercriminals #shorts
TWIT's Website
TWIT Live Feed

0 Replies · 6 views

Replies Reply Legacy View

TWiT Tech Podcast Network

Today at 3:22 AM · posted in TWiT Tech Podcast Network

AI in the NYTimes Cooking App

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=mGXuqH0DqDs

Direct YouTube Link - AI in the NYTimes Cooking App
TWIT's Website
TWIT Live Feed

0 Replies · 8 views

Replies Reply Legacy View

TWiT Tech Podcast Network

Today at 3:22 AM · posted in TWiT Tech Podcast Network

Responses to PHP Flash Alert

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=psVDWmJn7e8

Direct YouTube Link - Responses to PHP Flash Alert
TWIT's Website
TWIT Live Feed

0 Replies · 1 views

Replies Reply Legacy View

TWiT Tech Podcast Network

Today at 3:22 AM · posted in TWiT Tech Podcast Network

Apple's Jump Into the Touchscreen Laptop Market

Time for another AWESOME video from the TWIT Network!

View: https://www.youtube.com/watch?v=rLJZNojY-Os

Direct YouTube Link - Apple's Jump Into the Touchscreen Laptop Market
TWIT's Website
TWIT Live Feed

0 Replies · 8 views

Replies Reply Legacy View

Lon.TV

Today at 3:22 AM · posted in Lon.TV

Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !

Time for another AWESOME video from Lon Seidman of LON.TV!

View: https://www.youtube.com/watch?v=pYnl79ronhs

Direct YouTube Link - Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !
The Official LON.TV Website
Lon on Facebook

0 Replies · 8 views

Replies Reply Legacy View

Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply Today at 12:44 AM · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

68663 Replies · 2680648 views

Load Replies (68663) Reply Legacy View

Reactions: c-spand

long_time_Dish

Yesterday at 2:42 PM

Take It Easy - The Eagles

Reactions: RaiderPower, sdfntx and gms49ers

sdfntx

Yesterday at 4:54 PM

Take It as It Comes - Steve Winwood

Reactions: EatMyVolts

long_time_Dish

Yesterday at 5:26 PM

Take The Money and Run - Steve Miller Band

Reactions: RaiderPower

EatMyVolts

Yesterday at 6:15 PM

Run Joe -- Louis Jordan and his Tympany Five

Reactions: Bobby

long_time_Dish

Today at 12:44 AM

The Long Run - The Eagles

View all replies (68663)

Gary Toma

Staff member Pub Member / Supporter Cutting Edge

Last reply Today at 12:19 AM · posted in DIRECTV Technical Resources Forum

DIRECTV Transponder Map ~ Data 10/28/2026

The TPN Map Excel Presents all DIRECTV Channels:

National (50-States or wide/NAT+PR beams)
Local (Local-Into-Local or narrow/Spot beams)

Additional tabs provide:

OTA the (Over-The-Air) Database
VOD (Video On_Demand) Records
Offline Records
Engr Records
Net Decoder a graphic presentation of all satellites and transponders

Domestic Satellites
@99W...... D11, D14
@101W.... D16
@103W.... D12, D15
@110W.... D5
@119W.... D8

Understanding the TPN Map

Making Sense of the TPN Map Display Conventions

DIRECTV_TPN_Map_261028.xlsx 1,878 KB

2171 Replies · 946034 views

Load Replies (2171) Reply Legacy View

Reactions: Zakdj, Mr Tony, Tom Speer and 3 others

doctor J

Wednesday at 7:26 AM

Weekly Analysis for 10/28/2026:

Weekly_Analysis_261028.xlsx 16 KB

KyL416

Wednesday at 8:31 AM

ElectionHQ mixes testing with BBC News, CNBC, CNN, FBN, FNC, MSNOW, NewsMax and NewsNation

Some more reshuffles

Updating the TMSIDs for KSBI and KQCW to use the cable feeds with Thunder games instead of the OTA feeds

An additional commercial PPV channel is now on 9530

coolman302003

Yesterday at 5:38 PM

Monday 11/2 is a full slate for NBA League Pass as all 30 teams are playing and 14 out of 15 total games are on NBALP. Only one national TV game on Peacock/NBCSN (Thunder @ Cavs).

DirecTV is even having to use several MLB EI channels (from 745-748) and a NHL CI (770) channel to fit all of them in the guide close together. 5 games at 7:30 ET, 3 games at 8 ET, 2 games at 8:30 ET, 1 game at 9 ET, 3 games at 10 ET. Luckily NHL CI is light on Monday (3 games on CI).

DirecTV is providing both broadcast feeds for all League Pass games except Hornets, Magic, Bucks & Raptors that night. These are all teams that have local broadcasts via a OTA channel which is on spotbeams and have streaming deals (DTC) that are not exclusive DAZN teams which DirecTV just signed a deal with (à la Spurs, Grizzlies, Cavs, Pacers & T'Wolves). Its also very common that we don't get Raptors broadcast very often from TSN or Sportsnet Ontario on League Pass.

11/2/26 (MON) EASTERN	7:00 PM	7:30 PM	8:00 PM	8:30 PM	9:00 PM	10:00 PM
Peacock/NBCSN	Thunder @ Cavaliers
NBA League Pass	None	Pistons (745) @ Hornets	Kings (755) @ Mavericks (756)	Celtics (760) @ Rockets (761)	Trail Blazers (764) @ Nuggets (765)	Suns (769) @ Warriors (770)
		Hawks (746) @ Pacers (747)	Pelicans (757) @ Grizzlies (758)	Jazz (762) @ Spurs (763)		Raptors @ Clippers (766)
		Nets (748) @ Knicks (751)	Bucks @ T'Wolves (759)			Heat (767) @ Lakers (768)
		Wizards (752) @ Magic
		Bulls (753) @ 76ers (754)
		*No Hornets, Magic local broadcasts	*No Bucks local broadcast			*No Raptors local broadcast

Reactions: Nate.O’Brien

KyL416

Yesterday at 6:56 PM

Only the Knicks, Nets, Wizards, Bulls, Celtics, Rockets, Lakers, Warriors, Avalanche, Sharks and Bruins feeds will be using remaps of 24/7 RSNs that night. The rest will be relying on the part time feeds, including the Nuggets, Blackhawks and Kings who will be on their alt/overflow channels, and MSG Western NY will be live on channel 635-1 to carry Buffalo area ads during the Knicks game.

The NHL Network alternate will be live on channel 215-1 with Red Wings @ Panthers for those blacked out of Golden Knights @ Bruins on the main feed.

The Thunder @ Cavaliers game will be on one of Peacock Game Pass channels that night for commercial customers, they'll also have the back to back U-Conn Women's and Men's Basketball. One of the part time feeds will also be in use for WWE Raw via Joe Hand promotions.

Reactions: Mr Tony and Nate.O’Brien

dtv757

Today at 12:19 AM

I could be wrong but the only RSN we dont have is NBC SN Philadelphia .

View all replies (2171)

Neutron

Supporting Founder

Last reply Yesterday at 10:56 PM · posted in The Chit Chat Club

RIP Patrick Stewart

Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor.

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86

He’s forever known for playing Jean-Luc Picard and Charles Xavier, whom he “admired for their morality, for their kindness, for their sensitivity, for their compassion.”

www.hollywoodreporter.com

9 Replies · 108 views

Load Replies (9) Reply Legacy View

Reactions: Keith Brannen, Jimbo, comfortably_numb and 4 others

long_time_Dish

Yesterday at 5:22 PM

Rest in peace. Wow, so many good roles, but Jean Luc Picard will always be my favorite...

Reactions: sdfntx, Foxbat, dfergie and 1 other person

meStevo

Yesterday at 5:48 PM

Yeah, this one is tough. RIP.

View: https://www.threads.com/@tismarkart/post/DfF4ONpkYPG

Reactions: sdfntx, Foxbat, Keith Brannen and 4 others

Mr Tony

Yesterday at 8:50 PM

R.I.P.

mc6809e

Yesterday at 9:28 PM

Rest In Peace

sdfntx

Yesterday at 10:56 PM

R.I.P., Jean-Luc.

View all replies (9)

Top

Back

Search

Search

Social Feed

Can prices change in DHA 24 agreement? / Concerned sales rep

Hopper 3 with Hopper plus internet connection problems

Meta Muse Privacy Flaw Exposed Sensitive Shared Links #shorts

AI Is Turning Wannabe Hackers Into Cybercriminals #shorts

AI in the NYTimes Cooking App

Responses to PHP Flash Alert

Apple's Jump Into the Touchscreen Laptop Market

Pre-CES Tech Dispatch! 14 Gadgets in 11 Minutes !

Song Name Game Part 3!

DIRECTV Transponder Map ~ Data 10/28/2026

RIP Patrick Stewart

Patrick Stewart, ‘Star Trek’ Captain and ‘X-Men’ Superhero, Dies at 86