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HanoverPretzel
Last reply · posted in DISH Network Support Forum
I paid my Dish bill online yesterday morning, the day it was due (Note: Not an overdue bill, paid on time). Nevertheless, something like 36 hours later watching TV tonight, a big nagging box that obstructed the center of the screen came up asking me to pay the bill. I clicked cancel and it came back again a few minutes later, while I was playing with my dog and away from a remote, so I had to stop playing with the dog, find the remote, and tell it to go away again.

This is after I got two automated calls the day before yesterday and then again yesterday, even though I still had till midnight last night to pay the bill without it being overdue. This happens a lot with Dish.

My concern isn't so much that their system doesn't seem to have totally figured out I've paid my bill. I have a confirmation number and everything to contact Dish if they try to cut off my service or something, and when this has happened in the past, they've never cut off service- eventually they figure it out themselves. I don't think that's going to be an issue.

The issue I have is that it is seriously ANNOYING. I know it's minor in the scheme of things, but I run into this a lot and it's an irritant I never had with cable.

If I have an overdue bill, I understand the nagging phone calls and stuff obstructing my screen, but I've never had an overdue bill with Dish. I paid this on-time and I've always paid on time. It seems to be Dish policy to start nagging you if you get anywhere close to the due date on a pre-paid (the only option I was given when I signed up) account, though. And I've talked to the DIRT team about this before and there is no opt-out.

Anyhow, I'm just saying, you annoy your customers with stuff like this, it's something they consider when their contract expires. Might not cause me to switch by itself, but I could see it being one thing among many that makes me switch eventually. I don't like the idea of paying for something to annoy me.
52 Replies · 4736 views
GaryPen
Hey Pretzel, Don't let everybody give you a hard time. I'm not sure why, but there are always plenty of people coming to the defense of Dish on almost every issue.
You are perfectly justified in being annoyed that a payment nag message popped up on your screen after you paid your bill on time.
This has happened on the commercial account i administer at work on a number of occasions. And, CSR's have admitted to me that it's a known bug.

It's also perfectly understandable why you wouldn't want auto-pay. Most people don't like it, as service providers, be they wireless, utility, phone, whatever, often err on their billing. (Dish is very much included.) And, it is more difficult to take care of errant charges after money has been taken from your account. It can be disastrous if you don't have a lot of money in the bank.

Your best bet is to pay your bill a day or two before it's due. Also, set reminders. Not just an email reminder from Dish, but also calendar reminders. If you use gmail, then setup Google Calendar reminders. If you use Yahoo, then Yahoo calendar. Your cell phone probably has a calendar app as well. (Mine syncs with both my Google and Exchange calendars.)

Finally, you may wanna take a look at your programming, and drop premiums, reduce package levels, or remove extra receivers. A lot of stuff is available OTA and streaming. It isn't necessary to subscribe to expensive sat/cable programming anymore. If your TV/BD player doesn't have streaming apps built-in, a Roku is a beautiful thing.
dare2be
Hey Pretzel, Don't let everybody give you a hard time. I'm not sure why, but there are always plenty of people coming to the defense of Dish on almost every issue.
I had to go back thru the thread to see who was defending Dish in here, but I didn't see it. All I saw were acknowledgements of the problem and suggested solutions to work around it. :confused:
osu1991
Those channels may be indispensable to you, but others wouldn't blink an eye if they disappeared. I did perfectly fine without FSN last year when Fox held Dish hostage to rate increases for over a month during football season. Yes I missed 2 of my teams games but I wouldn't have watched FSN other than those 6 hrs for the whole rest of the month.

Believe me I know a lot about online streaming. More than I should talk about. It isn't there in the US, if you want to watch current seasons of shows online. Some network stuff is available the next day or within a week but many many other shows are not available for at least a year if ever online.

Edit: I posted in the computer forum earlier today. Apple is rumored to be looking at bidding on the EPL soccer rights in the UK and make it a dedicated channel on the Apple TV. I don't think it would work here as too many rural people without broadband, but you never know Apple could one day have the sole NBA or NHL rights and it would only be available online thru Apple TV.

Sent from my iPhone using SatelliteGuys
mike123abc
Anyways it looks like Dish's computers need an update. Going back to to original problem where he pays online, Dish should instantely credit his account and they should not send pop up notices any more. If they can do a programming change in 30 seconds they should be able to send down the receiver hit to stop them from nagging in 30 seconds. All the rest of this thread is just suggestions on how to get Dish the money a day or more earlier so Dish will not put up the pop ups.
HanoverPretzel
Those channels may be indispensable to you, but others wouldn't blink an eye if they disappeared. I did perfectly fine without FSN last year when Fox held Dish hostage to rate increases for over a month during football season. Yes I missed 2 of my teams games but I wouldn't have watched FSN other than those 6 hrs for the whole rest of the month.

I lasted about two weeks when I cancelled my cable and Internet without a replacement about a year ago when the cable company's prices got too high for me to handle. It was making me miserable and I then realized I had to figure something out- thus leading me to Dish network for television, and a mobile "broadband" card for Internet. I have to admit, I may have some complaints about Dish from time to time, but it definitely worked out better for me than the mobile "broadband" thing which was a worse experience than even AOL on dial-up back in the 90s. ;)

So I went back to cable Internet only eventually, when I qualified for the new customer promos again- of course that almost fell through when they gave me a run-around that involved filling out forms on the Internet only to be told to go to their office, several trips to their office that included them telling me they couldn't offer me the Internet offer even though I'd tried to sign up online and was told to come to their office, telling me that I couldn't complete my sign-up because it had been less than 72 hours since I had tried to sign up online (and been told to come in), three trips from them to my apartment, a missed installation, them claiming they couldn't verify my identity (Even though I was their customer at the same address 6 months prior), them trying to backtrack on the deal, etc. and so on. It all ended with me writing a letter to the consumerist and conferencing with corporate VPs on the phone and stuff.

Honestly, I was all set never to deal with them again- some of the conversations I had with people at points would have made sailors blushed, I was livid. Until someone very high in their hierarchy basically let me set my own terms for the first year of net access. I told him I need x, y, and z including a particular price (Lower than anything advertised), and he agreed to it- and the service has been great since. But when I occasionally allude to having issues with the cable company, I'm not exaggerating, I'm understating it. ;)

Which is part of why I want to be happy with Dish for my television. And to Dish's credit, they are generally very easy to deal with in terms of logistics. I called them up, they took a card number for payment and set an appointment, they showed up and installed it, and I was good to go. If I need to change packages, I make a few clicks on the computer. I like all that. But they definitely have issues to work on, like some of the stuff I've mentioned in this thread.

It's frustrating in the television field to find it's all about tradeoffs. No one provider really seems to get everything pretty much right. I don't think it's impossible that one could one day, though- there are companies in other fields that I've been very happy dealing with all around and think I get a good bargain with (i.e. the sports I want for a price that isn't too much of a sacrifice). I'd love to see Dish Network or one of the other providers evolve into a company like that one day. Anyone have any ideas on how we as consumers can help make that happen?

Believe me I know a lot about online streaming. More than I should talk about. It isn't there in the US, if you want to watch current seasons of shows online. Some network stuff is available the next day or within a week but many many other shows are not available for at least a year if ever online.

I hadn't really thought of it that way. I do enjoy episodic television sometimes, but I'm mostly content with waiting for it to hit DVD and getting it a disc at a time from Netflix. I caught up on Dr. Who recently and have been working my way through The Borgias that way. That's something that doesn't really work with sports- somehow if the game isn't live or at least close to it, the suspense is just gone for me and most sports fans I know.

Edit: I posted in the computer forum earlier today. Apple is rumored to be looking at bidding on the EPL soccer rights in the UK and make it a dedicated channel on the Apple TV. I don't think it would work here as too many rural people without broadband, but you never know Apple could one day have the sole NBA or NHL rights and it would only be available online thru Apple TV.

I don't know whether to be scared of that future or to hope to comes really soon. On the one hand, it could wind up making things cheaper (No general TV package to buy) and easily being able to guarantee one gets one's teams games all the time (Rather than missing certain channels that might telecast an occasional game). On the other hand, it could turn into something too exclusive where the equipment and the expense is out of reach of folks like me. Probably be somewhere in between, I guess. We'll have to wait and see. We're living in interesting times.
B
What if I want to pay early one month so I get it done when I know I have the money? Or what if, theoretically, I'm waiting on a check to clear and do have to pay a day late to avoid an overdraft fee from my bank? The second scenario has never happened, and hopefully never will, but I'm leery of auto-pay just in case. I could even see a company drawing early in the day from account on auto-pay day, but the money to pay it doesn't get there until later, so I'd have an overdraft I could have avoided while still paying on-time, just later in the day.

If you pay it early then when the due date comes there won't be anything for autopay to pay and nothing will happen. If you don't want auto pay to pay it one month log in to your account and cancel it for that month then restore it the next month.
Bruce
Supporting Founder Lifetime Supporter
Last reply · posted in DIRECTV General Forum
Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.

DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.

The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.

It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.

37 Replies · 1568 views
raoul5788
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo. Edit: And I've been a Directv customer for 30 years!
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b4pjoe
They have one less as of May 15th. I just couldn't justify almost $150 a month any more. I went to Fubo.
Fubo would be a non starter for me. Missing channels:
  • NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
  • NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
  • Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
  • A&E Networks: A&E, History, Lifetime, and Vice.
  • AMC Networks: AMC, IFC, SundanceTV, and WE tv
Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.
Jimbo
Fubo would be a non starter for me. Missing channels:
  • NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
  • NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
  • Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
  • A&E Networks: A&E, History, Lifetime, and Vice.
  • AMC Networks: AMC, IFC, SundanceTV, and WE tv
Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.
YouTube TV
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raoul5788
Fubo would be a non starter for me. Missing channels:
  • NBCUniversal Channels: NBC local affiliates, USA Network, Bravo, CNBC, MSNBC, E!, Syfy, Telemundo, and the Golf Channel.
  • NBC Sports: Regional sports networks like NBC Sports Bay Area, Boston, California, and Philadelphia are also off the air.
  • Warner Bros. Discovery Channels: TBS, TNT, TruTV, CNN, Discovery Channel, TLC, HGTV, Food Network, and Animal Planet.
  • A&E Networks: A&E, History, Lifetime, and Vice.
  • AMC Networks: AMC, IFC, SundanceTV, and WE tv
Plus most of its live TV channels and sports broadcasts are currently delivered in 720p.
Understandable. It's always a choice of price vs channels. The $60/month difference made my choice easier.
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A
YouTube TV
YTTV don't carry the Regional sports channels
Jimbo
YTTV don't carry the Regional sports channels
RSN's ... are they still Alive ?

Unless your looking for the Non Major sports,,they are pretty pointless.
b4pjoe
Understandable. It's always a choice of price vs channels. The $60/month difference made my choice easier.
I see Fubo is getting the NBC Universal channels back. That will help them.

NBCUniversal Channels Like Telemundo and Bravo Are Returning to Fubo
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A
RSN's ... are they still Alive ?

Unless your looking for the Non Major sports,,they are pretty pointless.
NESN and spectrum sportsnet is i don't know about the others
raoul5788
I see Fubo is getting the NBC Universal channels back. That will help them.
NBCUniversal Channels Like Telemundo and Bravo Are Returning to Fubo
And my package is going up $15/month!
A
And my package is going up $15/month!
have you tried to call in and threaten to cancel and see how that works out??? have you tried going back onto directv.com and making a new acct for discounts posing as a new sub.. it worked for me when ATT destroyed it:biggrin
raoul5788
have you tried to call in and threaten to cancel and see how that works out??? have you tried going back onto directv.com and making a new acct for discounts posing as a new sub.. it worked for me when ATT destroyed it:biggrin
I got a big discount for returning.
Jimbo
I got a big discount for returning.
When I( talked with them a few weeks ago, they called me.
They offered me the Choice package (I had the Ultimate) (I also wasn't in from of my computer , so I couldn't check things out)
I figured if they could beat $80, I'd listen ... her best offer was $120, PASS...

The package I HAD with Sat was costing me $140 ... again HARD PASS.
A
When I( talked with them a few weeks ago, they called me.
They offered me the Choice package (I had the Ultimate) (I also wasn't in from of my computer , so I couldn't check things out)
I figured if they could beat $80, I'd listen ... her best offer was $120, PASS...

The package I HAD with Sat was costing me $140 ... again HARD PASS.
they offered me the new customer deals and a 300.00 prepaid visa to leave DISH along there were going to waive the 49.00 activation fee :), the deal breaker was id'e be stuck with an HR-54 and not an HS-17. and there's no more wired gemini's for new subs or that's what i was told. and billing and tech support is still in the ATT eco system
navychop
Leaving Hopper Land for buggy whips?
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Jimbo
they offered me the new customer deals and a 300.00 prepaid visa to leave DISH along there were going to waive the 49.00 activation fee :), the deal breaker was id'e be stuck with an HR-54 and not an HS-17. and there's no more wired gemini's for new subs or that's what i was told. and billing and tech support is still in the ATT eco system
Personally, IF I ever went back with Sat, I would definitely take the HR54 ... but each set up is different from house to house, what works for you ... in reality, I would probably go streaming instead, as my needs have changed, I no longer need a portable recvr to use while camping.
Don in CT
NESN and spectrum sportsnet is i don't know about the others
I doubt NESN is doing great with the Sox in the tank.
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Bruce
Thanks to Fitch Ratings ( who gives the ratings on Credit and debt, as approved by the SEC, so they have accurate numbers) we have the totals.

DIRECTV's video subscriber base is the third-largest traditional multi-channel video programming distributor (MVPD) in the U.S. with about 8.2 million subscribers at the end of 1Q26.

The last time it was reported, it was 8.8M at the end of 2Q25, so only a 600,000 loss for 3 quarters, which is a major improvement, since for many years before that, it was losing 500,000 a quarter, 2 Million a year.

It is now losing less than Dish/Sling combined, I believe the Genre Packs are helping to retain and get subscribers.

New numbers are out-

DIRECTV was the third-largest U.S. traditional multichannel video programming distributor (MVPD) with about 8.0 million subscribers at the end of 2Q2026

Still an average of 200,000 lost per quarter ( for the last four quarters), less than Dish/Sling, which lost 241,000 in the second quarter, 366,000 in the first quarter.

S
Leaving Hopper Land for buggy whips?
no the hopper makes me stick along with customer service with dish has been much better than DTV wich there customer service completely sucks..
J
Last reply · posted in DISH Network Support Forum
I've had a H3 receiver for years but just recently began watching and recording 4k content. I'm consistently having the display revert to the upper left quarter of the screen after fast forwarding or pausing the playback of 4k recordings.

Some research I've done blames it on the Hopper as not having the processing power to quickly shift between the FF or pause playback formats and it leaves the playback device in a mode thinking that it's no longer receiving a 4k stream. So it displays the 1/4 image.

I've found that I can quickly recover back to a full screen 4k display by using the remote sequence Pause / Info / Resume.

I've tested this on two different monitors, but they're both LGs, so maybe it's the TVs, and not the Hopper? Is this a known problem? Anyone else experience this?
2 Replies · 105 views
navychop
I had similar problems when I had an H3. Not sure what triggered it. I don't think it was for 4K though, as I don't follow sports and what else has Dish put on in "4K?"

Sony UHD TV and Sony UHD player (no 1/4 there).

I think I was cycling power to work around it.
S
might be a bad hopper. no issues here with my hopper with the 4k. you might want to swap it and see if that helps.
osu1991
Pub Member / Supporter
Last reply · posted in The Chit Chat Club
:mad::mad::mad::mad:

Pissed off at the crappy healthcare costs

My health Insurance renewal for 2027 just came in. Going from $827 a month to $1,187 a month. Deductible going up a $1k to $9,350. Max out of pocket also going up $1k to $11,000. Doctor co-pay of $40. Urgent Care co-pay $50. ER 50% coinsurance after deductible. That's all in network. Out of network is double, should it be needed.

Have to think about this. I'm really tempted to just go without now. I only go to the doctor once or twice a year. I pay out of pocket for Tirzepitide and can do without the Rosuvastatin (crestor) now. Really tired of spending over $10k a year and getting nothing out of it.

After years with Blue Cross I switched last year to Ambetter as my Blue Cross premium was going from $1200 to $1800 for a Silver plan and the Bronze plan was still going to be $1300 at BCBS. Ambetter was $827 for the same coverage with a Bronze plan. Didn't think it would jump this much so soon.

I'm guessing a Silver plan is probably over $2,000 a month for 2027.
51 Replies · 728 views
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osu1991
Such a scam. Healthcare.gov shows me cheaper individual plans available for 2027 from ambetter that ambetter doesn't show on their website. Looked it up. I've spent $68,000 in premiums the last 5 years and got nothing out of it except a few doctors visits and labs. 😡
dishstaller
I've spent $68,000 in premiums the last 5 years
That's why I cancelled ours and just started saving the money. We're about to do the same thing with our home insurance.....not cancel it outright but do away with the portion which covers wind damage. We're paying over $5k right now and that is AFTER I dumbed things down...and it keeps going up. Got a couple trees I want to have taken down first before I do that however. After we do that, it will knock about $3k off our annual premium.
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harshness
not cancel it outright but do away with the portion which covers wind damage.
Other than fire, what other kinds of damage do you guys get down there?
dishstaller
Other than fire, what other kinds of damage do you guys get down there?
Not much else. Fire is the only thing I really worry about. I honestly didn't know I could remove wind coverage until someone told that they had....dropped their annual rate from $6,500 to $1,800. I'm currently paying $5,160.
Jimbo
Not much else. Fire is the only thing I really worry about. I honestly didn't know I could remove wind coverage until someone told that they had....dropped their annual rate from $6,500 to $1,800. I'm currently paying $5,160.
Does the Wind portion cover Hurricanes ?
dishstaller
Does the Wind portion cover Hurricanes ?
Yes. I covers ANYTHING wind related. If the wind blows down a tree on my roof...that is wind related.
That is why I want to take out a few trees first before I drop it.

I'm not worried about my roof. House was very solidly built and has hurricane straps. I put the metal roof on myself with the help of a friend and I recently replaced all of the outer screws with #12 2 in screws which I also dipped the tip in silicone before driving them in. Any other damage I'll fix myself like I did after Michael gave us a visit in 2018.
dishdude
The other thing you can look at are deductibles. I bumped my homeowners up to $10k and it dropped my premium in half - I'm not filing a claim unless the damage is catastrophic.
Jimbo
Yes. I covers ANYTHING wind related. If the wind blows down a tree on my roof...that is wind related.
That is why I want to take out a few trees first before I drop it.

I'm not worried about my roof. House was very solidly built and has hurricane straps. I put the metal roof on myself with the help of a friend and I recently replaced all of the outer screws with #12 2 in screws which I also dipped the tip in silicone before driving them in. Any other damage I'll fix myself like I did after Michael gave us a visit in 2018.
So, the Roof will stay, hopefully the rest of the house stays as well ... if the Hurricane decides to take the house and move it down the street, well at least the roof will go with it !
meStevo
The other thing you can look at are deductibles. I bumped my homeowners up to $10k and it dropped my premium in half - I'm not filing a claim unless the damage is catastrophic.

Yeah, I made our homeowners insurance deductible tied to a percentage of value or something - basically will only use it if the place burns down.
dishstaller
So, the Roof will stay, hopefully the rest of the house stays as well ... if the Hurricane decides to take the house and move it down the street, well at least the roof will go with it !
Why be such a smartbutt.
We went through a cat 5 hurricane.....the foundation is sound. Trees hitting the house are the only thing I am worried about when it comes to wind related damage.
IF you had actually been through multiple hurricanes like I have, you would know that most of the damage, unless you were stupid enough to build along the coast.....something ALL of our ancestors knew better than to do, is roof related. In a lot of cases the roof gives way and then the house suffers water damage due to the heavy rain.
S
Such a scam. Healthcare.gov shows me cheaper individual plans available for 2027 from ambetter that ambetter doesn't show on their website. Looked it up. I've spent $68,000 in premiums the last 5 years and got nothing out of it except a few doctors visits and labs. 😡
have you even been abroad. talk about the cost of health care the whole cost of living in merica is a scam. were taxed to death so bad everyone's a slave to the govt. explore the cost of living in other countries it might blow your mind!!!
ewindowman
Lifetime Supporter
Last reply · posted in DISH Network Support Forum
Looks like dish is Bankrupt. Filling tomorrow Tuesday June 30th
435 Replies · 14808 views
S
S
nelson61
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Scott Greczkowski
Washington Post

SpaceX has held talks with Boost's parent company EchoStar in recent months about launching its own signature wireless service through a deal with the company, according to two people familiar with the negotiations.
Musk, the SpaceX CEO, has discussed the deal personally, meeting with EchoStar chairman Charlie Ergen last month, according to the people. The potential deal may result in SpaceX acquiring Boost Mobile or SpaceX gaining access to its network, which it leases from AT&T and T-Mobile US, the people said.
Access to those lease agreements would be a coup for SpaceX. The back door would allow Musk to make a play for a U.S. wireless market that equity research firm MoffettNathanson estimates is worth $235 billion. But the proposed service may need consent from those carriers for the service to actually launch, the people said.
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
S
Can't remember where or who I saw predict this. :D

It wouldn't surprise me to see Elon soon own all of DISH / Echostar in the future.
elon and charlie will have a sat phone network.. i just have a gut feeliing
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68714 Replies · 2683494 views
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gms49ers
Funk #49 - James Gang
long_time_Dish
Back On The Chain Gang - The Pretenders
dishstaller
My City Was Gone - The Pretenders
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long_time_Dish
Already Gone - The Eagles
H
Where Have You GONE-Alan Jackson
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
11 Replies · 564 views
S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
Almighty1
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
The Roku costs $$$, Hopper Plus is free. That may not be the only costs as it depends if the TV in question still has available HDMI ports and if not, it will require a HDMI switch and HDMI cable which adds more to the cost.

I have a LG 3D OLED Smart TV and I still need either of them because it does not have Android TV built in. Add a Hopper Plus and see if you actually have issues or not as until you actually tried it, it means nothing.
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jsmit86
If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.
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Almighty1
If the OP has a router and a managed switch, that could be the problem.
I have a Hopper 3 and 5 Joey 4s. I recently updated my Router, Switch and access points with Ubiquiti UniFi gear. I had an issue where the switch interpreted the communication between the hopper internet connection and one of the Joeys as a data loop. I had to change some settings in the switch to re-enable that port. Your router could possibly be doing the same thing blocking the connection.

If your router has a malware connection setting, try disabling it temporarily, and see if the internet comes back. Contact your ISP and see if there is a block happening at the router or switch level, or via the ISP's threat protection.
Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:
    • TCP Port 80 – HTTP communication
    • TCP Port 443 – HTTPS secure communication
    • TCP Port 5678 – Neighbor Discovery / Device Sync
    • UDP Port 80 – Alternative streaming/network data
    • UDP Port 443 – Alternative secure media streams
    • UDP Port 5678 – Remote pairing and network discovery
Critical Network & Security Considerations
    • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
    Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.

    The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.


    ​
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jsmit86
Can you share what settings you had to change?

Required Inbound & Outbound Network Ports
The standard ports designated for DISH Hopper configurations include:
    • TCP Port 80 – HTTP communication
    • TCP Port 443 – HTTPS secure communication
    • TCP Port 5678 – Neighbor Discovery / Device Sync
    • UDP Port 80 – Alternative streaming/network data
    • UDP Port 443 – Alternative secure media streams
    • UDP Port 5678 – Remote pairing and network discovery
Critical Network & Security Considerations
    • UPnP (Universal Plug and Play): Enabling UPnP on your router is the easiest way to allow the Hopper to automatically handle its own port maps.
    • Internal Communication (MoCA & Local LAN): The Hopper Plus and Joeys communicate internally over your local home network using router's default internal traffic policies. Local firewall software or strict internal VLAN isolation can block the Hopper 3 from seeing the Hopper Plus or Joey extensions.The other thing is that these are streaming channels which was why I asked if they have worked correctly even without the Hopper Plus as checking the post history of the OP, it appears that the Hopper Plus was added around 1/2 a year ago and from looking at my own Internet settings portion, all the Hopper 3 does is really measure signal strenth for WiFi and probably just check ping times to show it is connected or not to the internet, it does not check the actual speed or latency. Since the OP has a Hopper Plus, OP can always install the Speedtest app for diagnostics and then take a photo of the results and post it here. Before 2017, I used tȯhave 6Mbps/768Kbps ADSL and even though the Hopper 1 and Hopper 3 also showed internet connectivity is okay, everytime my Ring Doorbell is uploading, it would knock the entire internet connection off-line as the upload pipe would be 100% filled by the Ring Door bell uploading the video because the ACKnowledgement packets would not have priority being sent back in time which was fixed with QoS traffic shaping but that still does not mean streaming will work as it requires at least 25Mbps minimum or more if there are other devices on the same connection sharing the bandwidth.
This was for port settings for the switch, not the router.

Originally was recommended to use EDGE vs. Infrastructure, but had to change that back to Infrastructure.

Had to leave STP (Spanning tree protocol) ON, but disable BPDU guard, and also had to disable Non-STP loop protection.

The previous settings were flagging normal dish system packets as a data loop, and fully blocked that port on the UniFI Pro Max 16 POE switch.

These were specific to my managed switch, and may not apply to the OP's issue.
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Almighty1
This was for port settings for the switch, not the router.

Originally was recommended to use EDGE vs. Infrastructure, but had to change that back to Infrastructure.

Had to leave STP (Spanning tree protocol) ON, but disable BPDU guard, and also had to disable Non-STP loop protection.

The previous settings were flagging normal dish system packets as a data loop, and fully blocked that port on the UniFI Pro Max 16 POE switch.

These were specific to my managed switch, and may not apply to the OP's issue.
Yes, a switch unlike what the consumer calls a router does not use NAT (Network Address Translation. There could be other settings in the router itself that may have a effect as well. A router does contain a Layer 2/Layer 3 switch as well. A Managed switch does contain a Layer 2/Layer 3 router as well, just not the NAT type of router.

I have both HP/Aruba and Cisco Managed 1GBit and 10Gbit switches and never had any of the issues mentioned as my modem goes into the switch first while the router(s) all are connected to the switches. As for the OP, until we know his configuration and whether it ever worked with the Hopper Plus or without the Hopper Plus and just the Hopper 3 only, it would be hard to know where the issue lies since it could be a issue with the provider, bandwidth or the network hardware configuration among other things.
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R
Last reply · posted in Computers and Gadgets
After having continuing trouble with my eight+ year old Dell Inspiron laptop I am looking to hopefully catch a good deal on new one. My options to buy is Costco and Sam's Club. It seems like a lot of new laptops are 2 in 1 which I do not need. I use the laptop to mainly surf the web and keep up with my finances, money and bills. I would like to have at least a 15" screen and having a touchscreen is a plus. The keyboard would need to lighted also. I don't game any. It would have to be Windows instead of and not Mac. The brands I see the most are Asus, Dell and HP. My two last laptops has been Dell's. Of these brands are there any standouts over the other brands. My budget (hopefully) is $600+-. Also while researching I noticed that do not have ethernet ports.
12 Replies · 272 views
arlo
Can't really help with an exact set of suggestions. I can say that if you have a set budget. And $600 these days wont get you much. One thing I can say is check out Dell Refurbished.
I've suggested and even configured, ordered a few for friends who were a bit iffy in deciding what they needed and wanted.
Refurbished doesn't mean that they came back defective and were repaired. Companies and organizations who order quantities of the same computers often cancel or modify their requirements.
Dell builds usually on demand. Their direct refurbished line will be brand new, unused. Perhaps not exactly the "today" specifications of the latest-greatest. And you can get a nice pc for quite a bit less with full warranty.
Just a suggestion.
"I use the laptop to mainly surf the web and keep up with my finances, money and bills. I would like to have at least a 15" screen and having a touchscreen is a plus".

As far as Asus, HP goes. And others you may consider. I'd think $600 (new) would get you a laptop. A quality, long lasting one? Not so sure. Now. If you could get a $1000 lappy for $600. Good deal, don't you think?
Surf the web doesn't need a killer Nvidia graphics chip. Nor a pinnacle, top of the line Intel, AMD processor.
12-16 gigs of memory will get you by just fine.
I'm personally an Asus fan. Brands aside. The one thing is the batteries. We discussed that here someplace else.
I repair these critters. Batteries. Cheap laptops have cheap batteries. Asus suggests that you don't keep the charger plugged in all of the time to make them last. Like you see on phones where 85% vs full charge is suggested to preserve battery life.
Foxbat
GB is the new MB (remember when Windows used to be happy with 8 MB of RAM?)

I had great experiences with Dell's Refurbished systems in the past. I ended up getting Business desktops instead of the Home PCs since they didn't come loaded with bloatware and the one Desktop I got for Mrs. Foxbat even had a license for MS Office Professional included.
arlo
Can't really help with an exact set of suggestions. I can say that if you have a set budget. And $600 these days wont get you much. One thing I can say is check out Dell Refurbished.
I've suggested and even configured, ordered a few for friends who were a bit iffy in deciding what they needed and wanted.
Refurbished doesn't mean that they came back defective and were repaired. Companies and organizations who order quantities of the same computers often cancel or modify their requirements.
Dell builds usually on demand. Their direct refurbished line will be brand new, unused. Perhaps not exactly the "today" specifications of the latest-greatest. And you can get a nice pc for quite a bit less with full warranty.
Just a suggestion.
"I use the laptop to mainly surf the web and keep up with my finances, money and bills. I would like to have at least a 15" screen and having a touchscreen is a plus".

As far as Asus, HP goes. And others you may consider. I'd think $600 (new) would get you a laptop. A quality, long lasting one? Not so sure. Now. If you could get a $1000 lappy for $600. Good deal, don't you think?
Surf the web doesn't need a killer Nvidia graphics chip. Nor a pinnacle, top of the line Intel, AMD processor.
12-16 gigs of memory will get you by just fine.
I'm personally an Asus fan. Brands aside. The one thing is the batteries. We discussed that here someplace else.
I repair these critters. Batteries. Cheap laptops have cheap batteries. Asus suggests that you don't keep the charger plugged in all of the time to make them last. Like you see on phones where 85% vs full charge is suggested to preserve battery life.
Just an edit. I did look on Dell's refurb site. To me I didn't really see anything approaching the six-hundred dollar range that I'd even consider owning. That's me though. Marginally in the $700 range.
Upwards of $1000, sure. Me? I'd save up a little more. I think their warranty is 100 days. Not that you'll need it. Square Trade is a viable option too.
The other guys replies after my first post here are viable. All I can say is that my friends and folks who chose refurbished over new have been entirely happy.

Just beware of cheap. It might just bite you. We do have tariffs now since when you bought your lappy 8 years ago.

Harshness' comment of on-cpu gpu. Intel Integrated Graphics is usually accompanied with and Nvidia gpu also.
Low power drain, good graphics and when needed, the Nvidia kicks in.


2 in 1 goes along with touch screen. Fold the display over and use it as a tablet. They go hand in hand. The keyboard shuts off. Normally open, the touch screen works as is should. I never use the touch screen when opened normally on mine. Kind of clumsy. In tablet configuration, does as it should.
harshness
In a world where Chromebooks are retailing for upwards of $600, that probably isn't enough for a self-respecting Windows laptop.

Come to think of it, it is barely enough for a reasonable mini PC with a monitor, keyboard, and mouse these days.

If a laptop is a mandate, you're looking in the used market, and that's a complete crap shoot unless you can get a factory refurb with a >90-day warranty.
R
After checking on new laptops and not liking the prices I checked to see when I replaced the battery in mine. It was about five years ago. I also installed a bigger 1TB SSD drive a few years ago. It already has 12GB of RAM which was more than most new laptops I looked at. I plan on replacing the battery to see what happens. The laptop is a Dell Inspiron 5570. Is there anything else I need to replace?
primestar31
After checking on new laptops and not liking the prices I checked to see when I replaced the battery in mine. It was about five years ago. I also installed a bigger 1TB SSD drive a few years ago. It already has 12GB of RAM which was more than most new laptops I looked at. I plan on replacing the battery to see what happens. The laptop is a Dell Inspiron 5570. Is there anything else I need to replace?
Maybe replace the CMOS battery? Power on while taping the F2 key to get into the Setup screen, then take photos of all your cmos settings before replacement, so you can easily restore them after replacement.
R
Last reply · posted in DISH Network Support Forum
I had an old Wireless Joey replaced by a Wireless Joey 4 (Android TV) - still have a Hopper 3 without the Hopper Plus. What do I have to do to get the EPG to show channel logos instead of "Dish"? This is annoying as hell and it's been this way for over a month…
4 Replies · 126 views
B
That kind of crap annoys me to no end.
That is one reason I haven't switched to h3and the same wireless joey 4
Hope you get it resolved.
KAB
KAB
Just so you know, my WJ4 (with no Hopper+) shows all the logos. I can't think of why yours isn't. I'll do some digging in the settings.
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Scott Greczkowski
They "should" appear after a few days. If not reboot the hopper and joey. Sometimes it needs a kick.
Almighty1
There are some channels that would not show the logos but the ones you listed should all have logos as I have a Hopper 3 + Hopper Plus here. You might try forcing a Guide Update first before doing what Scott mentioned.
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dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Was raining yesterday so I went to Sams up in Dothan to stock up on some things. Haven't been there in quite a while. I was amazed at how large most of the TVs were. When I walked in they had a 100 in Vizio (I think it was Vizio) that was marked down to something like $1,200. The first rows of TVs were all in the 80 in + sizes. The next couple of rows had the "smaller" models....those 75 and under. I was amazed at how small the 75s looked when lined up with the larger screens.
7 Replies · 126 views
Foxbat
I'm at a limit for TV sizes at this time. My Father-in-Law crafted a custom entertainment center for our family room and we were restricted from going too big based on the side cabinets and central bridge fitting in the width of the room. It turns out to be where a 55" screen with bezels fits but no 65" bezel-less screen can fit. I think there was a brief period where 58" screens where a thing, but no more.

So, no huge screens for the Foxbat's…
TRG
TRG
I'm at a limit for TV sizes at this time. My Father-in-Law crafted a custom entertainment center for our family room and we were restricted from going too big based on the side cabinets and central bridge fitting in the width of the room. It turns out to be where a 55" screen with bezels fits but no 65" bezel-less screen can fit. I think there was a brief period where 58" screens where a thing, but no more.

So, no huge screens for the Foxbat's…

55" is plenty big.
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dishstaller
55" is plenty big.
And to think....I was SO proud of myself when I bought a 27 in TV in the late 80s. Everyone just had a 25 in so I was really in high cotton.
Jimbo
And to think....I was SO proud of myself when I bought a 27 in TV in the late 80s. Everyone just had a 25 in so I was really in high cotton.
I remember buying my 1st Sony .... a whopping Big 27" CRT XBR .... $1200. :)
Bobby
I bought my 50" Mitsubishi rear projection in 1981!
dishstaller
I remember buying my 1st Sony .... a whopping Big 27" CRT XBR .... $1200. :)
Yep....because they weren't going to get any bigger and the CERTAINLY weren't going to get any cheaper.

I remember MANY years ago I went into Sams Club and saw a thumb drive on sale for $49.88....the storage capacity was a whopping 256mb....yes, MB. I just KNEW that was as cheap as they could ever go and there was simply NO way they could fit any more memory into something that small.
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dfergie
Staff member HERE TO HELP YOU!
Last reply · posted in The Sports Section
161 Replies · 3789 views
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Foxbat
Weird F1 weekend is already over with a Saturday race.
dfergie
Tried to watch the truck race but the stage c**p is why I don't watch NASCAR anymore…
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Y
Today is the anniversary of Dan Wheldon's passing at Las Vegas in a dreadful crash that luckily didn't take more drivers' lives. I vaguely remember the crash, but I more strongly remember Paul Tracy trying to keep it together as he left the Medical Center knowing that Dan most likely wasn't going to.

The safety in these vehicles is beyond incomprehensible, especially relative to what it was 60 years ago, when dying wasn't unexpected. But it is still very dangerous. I always scoff at the prayer invocations, but never scoff at the risks these drivers take and the emergency workers out there who might need to pull short of a miracle to save a driver's life.
Tried to watch the truck race but the stage c**p is why I don't watch NASCAR anymore…
HBO Max has the live in car streaming without commercials, which provides an interesting take, but you are driving blind, knowing only what the team is telling the driver about what is happening on the track. The stages definitely ruin the NASCAR set up.
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Y
NASCAR is an abject mess, but at least it has Kyle Larson. Guy had the lead on the green/white checker, fell back to 12th or the like, kept his cool, and charged back to win with room to spare at the line. And win very cleanly!

NASCAR needs to stop racing at Talladega. Especially if they are going for elderly Sunday drives at the track! Stage racing is real stupid, but NASCAR should consider one half point a second per group gap as a bonus.
Foxbat
Congratulations to the youngest Formula 1 World Champion, 20-year old Kimi Antonelli! The podium at the Mexican Grand Prix featured three World Champions with 4-time World Champion Max Verstappen, 7-time World Champion Lewis Hamilton, and newly-crowned World Champion Kimi Antonelli. A dozen World Championships represented!
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