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Well, the day started at 7:45am. Installer shows up and we assess the current setup. I ask for only 2 hoppers and 1 joey, says sure. It is his first dual hopper install, has installed a couple single setups. We run all new RG6, I help in that as he installs the Dual node outside. The first Hopper is a easy run of 15' from the node, the other, well, over 60'. As we work on the 2nd hopper, the 1st is up and showing the Dish start screen 101 channel I think it was. After the 2nd hopper is done, it is 10:30am. Stated at 8:30. If I only knew the fun that was to start! Long story short, after 2 CSR's hung up on the installer, and the 3rd sent us to Ex level right away, they conclude i have to have 2 Joeys, no way around it. It is now after 12:30pm when the lady activates the 2H/2J, and then all hell starts! The software is at version .054 something and nothing works! Well, gee, I never thought that it had to be at that stupid dumb "Select" screen from the get to update...so we wait.. the hopper on the short run updates first, all is good. Then after a little more time, and a reboot, the 2nd hopper updates.... All good to go, time to hook up one Joey, time is around 2pm now.
Well, the Joey had never been touched, yet still get the 1303 error! On BOTH, great.. another long story short... gee, the hoppers need to be at that DUMB "select" screen again in order for the Joey to be updated...well, almost, after waiting 20min and that not working, found out had to do a "Test Switch" on both Hoppers, and a reboot for good measure. After that, we then used the tried and trusted method to force the 061 screen. First Joey worked, 2nd one just took about a hour ago. The installer left here at 6pm, and most of that time was wasted on the CSR on hold, or waiting for software updates. I really feel for all you installers out there! Dish sucks in this regard, plan and simple. Many easier ways to do this. I can't believe the installers call the same CSR's I would, that is stupid. The way Dish updates the firmware is all wrong. The whole time it sat there when we installed the 2nd hopper, it could of updated, why make it have to be in the "Select" screen. Also, how simple would it be to use the broadband connection if it is there!
Next step, to get the two slings working and the DLNA. This I worked on later, and all is working I can happily say
I had the installer leave a HIC, and once I realized what was going on, I had it in my reach! I first tried having my cat5 hooked to both hoppers and the joey, no good. I then tried using the HIC. WRONG... the way it is working is by JUST using the HIC, and not having any of the Hoppers or Joey on the network! I found the HIC's address in my router, set it up in the DMZ. Then on the hoppers I went to the Network setup screen, having the MoCA selected in the drop down. Set the "Frequency Scan" to FULL. Ran a test to make sure broadband was green, then under the Broadband setting made sure the "Hopper Internet Connecter" was showing. Both slings were working after this. I then tried my Serviio server, and had the name show up, but that was it. After a few tries, I just went and setup the free TVersity and I now have working DLNA on all three.
I hope this LONG story can help some one else out, as it was quit the long day. I now will try and call in after I sleep and "Deactivate" the Joey I didn't want in the first place. I know the 2H/1J has been done, sure wish that the CSR's that did it could be named
Here is what I had emailed to us from an Advance Tech/Broadband/RV/New Product support
"Three Golden Rules of Hopper/Joey Installations
If Hopper goes to 015 when plugged into power, reset factory defaults.
If Hopper goes to 833 when plugged into power, leave it alone.
Joeys SHOULD NEVER be connected to the MoCA network prior to Hopper having Audio, Video, Authorization, and finishing the installation wizard.
Hopper / Joey Install Issues Troubleshooting
If the issue is on the Hopper:
There are two different 015's, the first is factory 015 (appears on boot up) and the second happens when Warning 833 has been cancelled. If stuck on 015, press "Menu" twice to access System Info & check the software version. This will determine which 015 message is appearing.
If Hopper software is (sxxx-fmnacb) proceed to the applicable step on the Hopper Boot State 1 flow.
If Hopper software does not have "fm" listed, proceed to the applicable step on the Hopper Boot State 2 flow.
Hopper Boot State:
015
If Tech ran Check switch test or waited and s/w downloaded
Reset factory defaults (Menu>Settings>Factory Defaults)
Reset Receiver
015
833 (Allow time for this to appear)
Installation Wizard (Allow time for this to appear)
833
833
Allow 833 to finish, if finished will skip to step g
If tech 833 cancelled proceed to next step
Stuck on 015
FPR/HR
Run Manual check switch
FPR/HR
833
Allow to finish, if finished will skip to step g
Installation Wizard
Joey-related Troubleshooting:
Joey Boot State:
1303
Check Client ID on Hopper (Menu>Settings>Network Settings>Tests>Counters>Page down to the bottom>Top line should say client ID
If No Client ID exists, skip to No Client ID, Flow 2 (below)
If Client ID exists, do steps b through i
Unplug the Joey from AC power
Disconnect the MoCA coax cable
Plug the Joey into AC power
Put Joey into standby mode
Unplug the Joey from AC power
Re-connect the MoCA coax cable
Plug the Joey into AC power
Wait for standby screen to appear
Unplug the Joey from AC Power
Plug they Joey into AC Power
Wait for 061 or install wizard to appear
Hopper/Joey – No Client ID
Unhook all Coax from Joey units
Put Hopper into standby mode
Hopper will download software in background
Hopper may come up to 303
Confirm Client ID downloaded
Refer to "Unplug the Joey" – 1303, Step b. (above)"
Well, the Joey had never been touched, yet still get the 1303 error! On BOTH, great.. another long story short... gee, the hoppers need to be at that DUMB "select" screen again in order for the Joey to be updated...well, almost, after waiting 20min and that not working, found out had to do a "Test Switch" on both Hoppers, and a reboot for good measure. After that, we then used the tried and trusted method to force the 061 screen. First Joey worked, 2nd one just took about a hour ago. The installer left here at 6pm, and most of that time was wasted on the CSR on hold, or waiting for software updates. I really feel for all you installers out there! Dish sucks in this regard, plan and simple. Many easier ways to do this. I can't believe the installers call the same CSR's I would, that is stupid. The way Dish updates the firmware is all wrong. The whole time it sat there when we installed the 2nd hopper, it could of updated, why make it have to be in the "Select" screen. Also, how simple would it be to use the broadband connection if it is there!
Next step, to get the two slings working and the DLNA. This I worked on later, and all is working I can happily say
I had the installer leave a HIC, and once I realized what was going on, I had it in my reach! I first tried having my cat5 hooked to both hoppers and the joey, no good. I then tried using the HIC. WRONG... the way it is working is by JUST using the HIC, and not having any of the Hoppers or Joey on the network! I found the HIC's address in my router, set it up in the DMZ. Then on the hoppers I went to the Network setup screen, having the MoCA selected in the drop down. Set the "Frequency Scan" to FULL. Ran a test to make sure broadband was green, then under the Broadband setting made sure the "Hopper Internet Connecter" was showing. Both slings were working after this. I then tried my Serviio server, and had the name show up, but that was it. After a few tries, I just went and setup the free TVersity and I now have working DLNA on all three. I hope this LONG story can help some one else out, as it was quit the long day. I now will try and call in after I sleep and "Deactivate" the Joey I didn't want in the first place. I know the 2H/1J has been done, sure wish that the CSR's that did it could be named
Here is what I had emailed to us from an Advance Tech/Broadband/RV/New Product support
"Three Golden Rules of Hopper/Joey Installations
If Hopper goes to 015 when plugged into power, reset factory defaults.
If Hopper goes to 833 when plugged into power, leave it alone.
Joeys SHOULD NEVER be connected to the MoCA network prior to Hopper having Audio, Video, Authorization, and finishing the installation wizard.
Hopper / Joey Install Issues Troubleshooting
If the issue is on the Hopper:
There are two different 015's, the first is factory 015 (appears on boot up) and the second happens when Warning 833 has been cancelled. If stuck on 015, press "Menu" twice to access System Info & check the software version. This will determine which 015 message is appearing.
If Hopper software is (sxxx-fmnacb) proceed to the applicable step on the Hopper Boot State 1 flow.
If Hopper software does not have "fm" listed, proceed to the applicable step on the Hopper Boot State 2 flow.
Hopper Boot State:
015
If Tech ran Check switch test or waited and s/w downloaded
Reset factory defaults (Menu>Settings>Factory Defaults)
Reset Receiver
015
833 (Allow time for this to appear)
Installation Wizard (Allow time for this to appear)
833
833
Allow 833 to finish, if finished will skip to step g
If tech 833 cancelled proceed to next step
Stuck on 015
FPR/HR
Run Manual check switch
FPR/HR
833
Allow to finish, if finished will skip to step g
Installation Wizard
Joey-related Troubleshooting:
Joey Boot State:
1303
Check Client ID on Hopper (Menu>Settings>Network Settings>Tests>Counters>Page down to the bottom>Top line should say client ID
If No Client ID exists, skip to No Client ID, Flow 2 (below)
If Client ID exists, do steps b through i
Unplug the Joey from AC power
Disconnect the MoCA coax cable
Plug the Joey into AC power
Put Joey into standby mode
Unplug the Joey from AC power
Re-connect the MoCA coax cable
Plug the Joey into AC power
Wait for standby screen to appear
Unplug the Joey from AC Power
Plug they Joey into AC Power
Wait for 061 or install wizard to appear
Hopper/Joey – No Client ID
Unhook all Coax from Joey units
Put Hopper into standby mode
Hopper will download software in background
Hopper may come up to 303
Confirm Client ID downloaded
Refer to "Unplug the Joey" – 1303, Step b. (above)"
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Linus Tech Tips
Time for another AWESOME video from Linus Tech Tips!
View: https://www.youtube.com/watch?v=DZSYaQmxBLM
Direct YouTube Link - Pros Try AI-Cloned Engineering Tools
Linus on Facebook
The LTT Store
View: https://www.youtube.com/watch?v=DZSYaQmxBLM
Direct YouTube Link - Pros Try AI-Cloned Engineering Tools
Linus on Facebook
The LTT Store
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1 views
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/1cPqRk5EyNs
Direct YouTube Link - Linux 7.3 Optimizes Gaming VRAM on 8GB GPUs #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/1cPqRk5EyNs
Direct YouTube Link - Linux 7.3 Optimizes Gaming VRAM on 8GB GPUs #shorts
TWIT's Website
TWIT Live Feed
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Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68630 Replies
·
2678904 views
iJustine
Time for another AWESOME video from iJustine!
View: https://www.youtube.com/shorts/bmgQFnQEqVo
Direct YouTube Link - New colors of the HomePod Mini 2! Blue, pink and green!
The official iJustine Website's Website
Buy her book!
View: https://www.youtube.com/shorts/bmgQFnQEqVo
Direct YouTube Link - New colors of the HomePod Mini 2! Blue, pink and green!
The official iJustine Website's Website
Buy her book!
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·
5 views
Pub Member / Supporter
House Passes AM Radio For Every Vehicle Act
(Washington, DC) - The U.S. House has passed the AM Radio for Every Vehicle Act, marking a major step forward for broadcasters and listeners who have pushed to keep AM radio available in new cars and
wabcradio.com
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581 views
. can we say over priced garbage!!!
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/1gKXwyGz68c
Direct YouTube Link - Will AI Be Rejected in Game Development's Future? #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/1gKXwyGz68c
Direct YouTube Link - Will AI Be Rejected in Game Development's Future? #shorts
TWIT's Website
TWIT Live Feed
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8 views
Pub Member / Supporter
Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank 
47 Replies
·
1290 views
Take the cover off, show me pics of the board of the bad one and also the bottom of the board. I'm an old hardware electronics tech plus a satellite dealer; I fixed a lot of FTA and regular receivers. I may be able to fix it for you. And yes, they got hit by lightning; it's best to email me the pics at diamondsatellite@snet.net or call me at 203-232-8888. I give you a 50-50 chance of fixing it; I do have spare parts. my phone is a fliptop phoneHello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Gary
S
a good surge protector will help to.Hello folks, well my luck ran out last week with a nasty thunderstorm and after 39 years here, finally took a hit. Now, the FTA receivers I had for some years worked great until now. Recently picked up a fairly cheap receiver, online, KOQIT and seems to be good, but for the life of me, I cannot get the HDMI output to work with 3 of my Samsung monitors. I can hook it up to my Samsung TV and its HDMI input and it works fine. The 2 receivers I lost also worked fine with them, so am I going crazy? anyone have come across this or have any suggestions? And, since this is a somewhat cheap unit but works, what is everyone out there using for receivers these days? without breaking the bank? I enjoy watching FTA TV, so I will invest more if needed, what is a really good, detailed unit these days. I'm so use to watching a few of them HD channels. Right now I'm down to composite hookups, yuck! Any help or info would be greatly appreciated. Thanks Frank
Seems like I remember that now, with my V9 I manually entered anyway on 105, easier for me to pick the channel later
IS Amiko MIRA 3 any good ???
Can you recommend the best to cover all bases. NO BEEPS on certain channels 101w (NEWSMAX ,NEWS NATION), a clock that keeps working STEADY for timed recording ,solid unit with good lifespan. My Amiko died AND my Linkbox has NO Favorites Button and BEEPS on many channels. Picking up 105 west with a NEW SHED IN THE Way with 6 foot Cband ..95 percent quality ...unbelievable.
Can you recommend the best to cover all bases. NO BEEPS on certain channels 101w (NEWSMAX ,NEWS NATION), a clock that keeps working STEADY for timed recording ,solid unit with good lifespan. My Amiko died AND my Linkbox has NO Favorites Button and BEEPS on many channels. Picking up 105 west with a NEW SHED IN THE Way with 6 foot Cband ..95 percent quality ...unbelievable.
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268 views
Pub Member / Supporter
Lifetime Supporter
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66 views