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Last reply · posted in DISH Network Support Forum
My mother is moving across the country into a house with my brother. She currently has Dish service in Illinois. She is selling her house and moving into a house that already has satellite service. Her house closes on May 23. She called Dish who told her that they can't send boxes until May 23 since that is when she is disconnecting. They then agreed to send them immediately, but instead disconnected her service. Initially they claimed that she had requested this and she'd have to pay to reconnect but eventually it was worked out and her service is back on. However, they still are saying that they can't send the boxes until May 23 and it will take 7-10 days for them to arrive. This is totally not reasonable since she leaves the state on May 24.

That means she has to take the receiver with her in the car she is driving across country with 2 other adults, pets, suitcases, etc. This is an enormous inconvenience to her and it is fairly likely she won't even be able to return them in the time required by Dish.

I'm looking for advice on how to proceed. I feel that she should be able to send the equipment back to Dish on the day of closing using her own boxes, but we don't know the procedure. From what I have read Dish is extremely picky about the procedure and will try to squeeze money out of her if she doesn't follow it to the letter. She is quite upset about the way dish has treated her so far as she has been a loyal customer for many, many years. The long term plan is for her to get a new place on the west coast and she will definitely not be using Dish if this is not resolved to her satisfaction. I am also somewhat surprised by this behavior and am myself going to be moving to a new place soon and am hesitant to continue with my own Dish service because of this absurd disconnect policy.

What can she do to prevent having to lug the equipment across country?
16 Replies · 3403 views
dwarren2
See if you can get the boxes shipped to the new address. They will come with the styrofoam inserts to properly cushion the receivers..

Don't know if this will work. Use the Dih Move to move to the newaddress. Once there, cancel and have the boxes sent there. One of the experts will be able to comment if this will work.
Bobby
Once Dish sends boxes they expect to see receivers incoming. No boxes received, they will charge for the receivers.
Z
See if you can get the boxes shipped to the new address. They will come with the styrofoam inserts to properly cushion the receivers..

Don't know if this will work. Use the Dih Move to move to the newaddress. Once there, cancel and have the boxes sent there. One of the experts will be able to comment if this will work.

We can change the address to send out boxes. Once you are ready to do this just PM one of us DIRT members and we will get boxes sent.
8
Claude - you have boxes with prepaid labels to return equipment to Dish?
navychop
Claude - you have boxes with prepaid labels to return equipment to Dish?

You expect Claude to go to the personal expense of shipping you such for free?
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
This should hit a lot of folks with a dose of reality. I can only imagine how much more common this will get as AI progresses.

I read several stories on this and most are clear as mud. They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole. I guess time will tell if either of these statements are actually true.

1 Replies · 12 views
harshness
They say a lot of the stolen bitcoin has been "locked out" and that everyone will be made financially whole.
The "Secure Asset Fund" had about $1 billion in reserves... in Bitcoin.

The fund started in 2018, so it may take a while to make investors whole, much less replenish the fund.
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68666 Replies · 2680759 views
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EatMyVolts
Run Joe -- Louis Jordan and his Tympany Five
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long_time_Dish
The Long Run - The Eagles
ClarkGable
Long Train Runnin' - The Doobie Brothers
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dishstaller
Midnight Train to Georgia - Gladys Knight & The Pips
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harshness
After Midnight - Eric Clapton
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
It states the average amount they are under water is OVER $7,000. :eek

Personally, I tend to be the type that drives a vehicle for a lot of years....do my own oil changes and other fluid changes. Just replaced the spark plugs and a couple coils. Youtube is great for things like this.

2 Replies · 73 views
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Juan
I guess America can't afford 10 year autoloans
harshness
I guess America can't afford 10 year autoloans
I'm pretty sure the most you can get is seven.

What America can't afford is the payments on $80,000+ pickups and SUVs and $40,000+ crossovers.
Neutron
Supporting Founder
Last reply · posted in The Chit Chat Club
Patrick Stewart died yesterday, October 28th at the age of 86. We lost yet another great actor. :(

10 Replies · 133 views
M
R.I.P.
mc6809e
Rest In Peace
sdfntx
R.I.P., Jean-Luc.
meStevo
Lifetime Supporter
Last reply · posted in TV Shows
Starting a thread klang !

After an amazing first 2 seasons and an 8 episode 3rd season still coming this year, season 4 has now been greenlit.

Keri Russell Wow GIF by NETFLIX
12 Replies · 1041 views
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K
Finished season 3 last night. Still one of my favorite shows.

Anyone else wonder if there might be something else going on with Callum? Seems to me he has too much access to Russian intelligence.
meStevo
One episode into season 4 that dropped today...

Jon Stewart Popcorn GIF
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meStevo
Renewed for season 5.
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K
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
KAB
KAB
Finished 4 last night. Great stuff.

They do like to end each season with a Bang!
Great ending, but it ran in circles most of the season.
M
Last reply · posted in DISH Network Support Forum
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
5 Replies · 237 views
Almighty1
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
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M
I have a DISH Hopper 3 (Software H713) with Hopper Plus (Software P15403). I have not tried streaming services but I primarily watch TVB Jadeworld international package which is only available by streaming and when I have an issue, I usually have to go to a non-streaming satellite channel first before the streaming channels will work again. What software versions do you have and what is the error message if any are showing on your screen? or is that Dish downloading logo just stuck and never finishes?
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
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Almighty1
I'm on H713 on the Hopper and P15403 on the Hopper Plus. It shows internet connection issues and doesn't finish loading the various services. I see the "loading circle going around. Sometimes I get a message saying that the service is having trouble loading my content and to check the internet connection.
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
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S
Did it ever work correctly before? Hard to say what the problem is. Usually for streaming, it will show the Dish logo with lines sweeping down to show downloading, never seen the circle issue. Did you try a manual reboot, red button reset, power cord unplug/replug to see if it makes a difference.
Might be worth just to ditch the hopper plus. No issues here on h713
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S
Over the past few weeks, I have had problems connecting to streaming services (Netflix, HBO et al). When I go to the TV's native Channels, I have no problem. The Dish internet troubleshooter shows I have a good internet connection. I'm wondering whether it's an issue with my internet provider or a problem with the Dish software on the Hopper Plus. Anyone else seeing this?
Buy a roku and dump the hopper plus you'll be better off. If you have a smart tv you don't need either one. No hopper plus here and no issues!!!
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